Improve fidelity and understand sentiment of your communication sessions using AWS machine learning.
Innovate faster
Innovate faster by using communication building blocks, freeing up builder resources to deliver unique customer value.
Secure customer communications
Secure your customer communications and easily scale up or down to meet demand.
Use cases
Enable telemedicine
Connect medical professionals and patients over chat and video for remote consultations during out-patient or in-facility care, by embedding real-time communication in your medical and health applications.
Enhance remote learning experience
Deliver high-quality audio, video, and screenshare in your e-learning applications, enabling educators to explain complex concepts and reaching more remote learners without compromising on the quality of education.
Create virtual telephony assistants
Allow your clients to follow prompts and quickly connect with the people they need to schedule appointments or request callbacks using easy to set up virtual assistants.
Leverage multisite routing
Use SIP trunking to route phone calls to multiple office and call center locations, based on the caller’s intent, number, other call context.