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    commercetools

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    commercetools provides the leading composable commerce platform, giving 450+ companies all of the components required to run outstanding shopping experiences across all digital and physical touchpoints. We equip some of the world largest businesses with tools to future-proof digital offerings, reduce risks and costs, and build outstanding experiences that drive revenue growth. - Cloud-native, technology-agnostic components combined into a secure, reliable, cloud-distributed unique system - Lower upfront and maintenance costs compared to on-premises solutions - Simplified, speedy deployment, efficient app migration, modernization and increased productivity - No disruptive upgrades or support installations. Modern software is versionless, enabling continuous updates without downtime

    Overview

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    Reimagining digital commerce for the worlds leading companies
    commercetools provides the leading composable commerce platform, giving 450+ companies all of the components required to run outstanding shopping experiences across all digital and physical touchpoints.
    We equip some of the world largest businesses with tools to future proof digital offerings, reduce risks and costs, and build outstanding experiences that drive revenue growth.

    1. Cloud native, technology agnostic components combined into a secure, reliable, cloud distributed unique system
    2. Lower upfront and maintenance costs compared to on premises solutions
    3. Simplified, speedy deployment, efficient app migration, modernization and increased productivity
    4. No disruptive upgrades or support installations. Modern software is version less, enabling continuous updates without downtime
    Headquartered in Munich, commercetools has led a global renaissance in digital commerce by combining cloud native, technology agnostic, independent components into a unique system that addresses specific business needs. We empower brands including Audi, Danone, Eurorail, NBCUniversal, Sephora and Volkswagen Group to stay ahead of changing consumer and buyer behavior.
    No one knows what the future holds, but we do know that it will require businesses to be agile. Your commerce platform must reflect this uncertainty, and be flexible enough to respond to whatever your current and future customers demand.
    Dirk Hoerig, Co Founder and CEO commercetools

    Our products
    Composable Commerce for B2C commercetools Composable Commerce for B2C gives companies all the components required to build and run outstanding shopping experiences while delivering unlimited flexibility, infinite scalability, and higher efficiency at lower costs.
    In todays fast paced world, traditional commerce platforms cannot meet the evolving needs of consumers. With the enhanced flexibility, scalability, and performance of commercetools Composable Commerce for B2C, you can adapt and make changes easily and without risk, so you can consistently make your customers happy.
    Composable Commerce for B2B commercetools Composable Commerce for B2B helps businesses deliver outstanding buying experiences for their customers no matter the size of the business or level of buying complexity.
    As a recognized leader in the B2B ecommerce space, commercetools brings unique OOTB capabilities (Quotes, Business Units, Roles & Permissions, Business Unit specific Pricing, Discounts, and more), enabling manufacturers, distributors, and wholesalers to future proof their customer experiences and seamlessly scale in every growth phase.
    commercetools Composable Commerce for China Boost your business in China with commercetools on AWS. Our Composable Commerce, tailored for China market, offers cloud-native agility and scale. Enjoy an extensive API suite, AWS hosting for optimum performance, and PIPL-compliant security. Thrive in China booming eCommerce with commercetools

    Highlights

    • Flexibility Companies get stuck, changes to the customer experience or releasing new functionalities takes months or even years instead of days.
    • Scalability Increased risk of downtimes due to higher traffic volume as well as hidden costs for updates and maintenance put the business at risk.
    • TCO Up to 70% of the IT budget goes to maintenance and project costs end up 3x the initial budget. Cloud-Native for highest scalability and availability

    Details

    Delivery method

    Pricing

    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

    12-month contract (2)

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    Dimension
    Description
    Cost/12 months
    Standard Pricing
    Subscription entitlement is 'one order per month' for the duration of the subscription. "Order' and other important definitions associated with a commercetools at subscription are https://docs.commercetools.com/offering/order-form-definitions. Please contact commercetools directly if you desire a subscription with a more appropriate entitlement for your needs.
    $50,000.00
    commercetools Standard pricing
    Subscription entitlement is 'one order per month' for the duration of the subscription. "Order' and other important definitions associated with a commercetools at subscription are https://docs.commercetools.com/offering/order-form-definitions. Please contact commercetools directly if you desire a subscription with a more appropriate entitlement for your needs.
    $50,000.00

    Vendor refund policy

    N/A

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    For Support, use this form

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Ratings and reviews

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    13 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Consumer Goods

    Fast and Flexible: Stable and Scalable

    Reviewed on Jan 12, 2024
    Review provided by G2
    What do you like best about the product?
    We like that commercetools has well-documented APIs that are fast and stable. We've rarely run into a use case that isn't solvable via their custom fields and custom types. Their platform also integrates easily with event buses allowing us to easily sync data to other systems. Their customer support team is easily reachable and very knowledgable about the platform.
    What do you dislike about the product?
    commercetools has well-documented APIs but requires a dedicated development team to create a headless storefront. The company is not optimistic about open-source software which makes us wary about the company's future. We've run into issues where their promotion engine is limited meaning we can't run discounts we need to.
    What problems is the product solving and how is that benefiting you?
    commercetools solves the business problem we had. We needed to have a platform that wasn't slow and gave us the flexibility to make any additions to our website that we needed. We needed a fast, extensible, and robust platform to build a world-class shopping experience with multiple storefronts. Only a modern, headless platform like commercetools could support that.
    Banking

    A very good digital commerce solution

    Reviewed on Aug 26, 2023
    Review provided by G2
    What do you like best about the product?
    Commercetools is a very feature-rich digital commerce platform. Its support for MACH architecture has made it highly flexible and easy to integrate with our legacy systems. Its integration with payment solutions has made it a complete platform.
    What do you dislike about the product?
    They need to improve their order management features. the pricing also needs to be more competitive. Lastly hosting options need to be improved and server location in Asia needs to be introduced to improve real-time delivery.
    What problems is the product solving and how is that benefiting you?
    We needed an integrated commerce solution that could form the base of our loyalty portal. After looking at the competition we decided on commercetools mainly because of its flexible connector-friendly solution.
    Retail

    Easy to implement, easy to setup

    Reviewed on Jul 04, 2022
    Review provided by G2
    What do you like best about the product?
    Commercetools is very versatile , it very flexible, and it is very easy to customize
    What do you dislike about the product?
    It is so easy to customize that sometimes you can be a bit lost, but the customer sucess help you
    What problems is the product solving and how is that benefiting you?
    leaving our old ecommerce architecture, to put a Microservice architecture in place
    Steven T.

    commercetools

    Reviewed on Dec 08, 2021
    Review provided by G2
    What do you like best about the product?
    Headless interface and no reliance on front or back end.
    What do you dislike about the product?
    Nothing. It's a great platform and very easy to integrate into.
    What problems is the product solving and how is that benefiting you?
    Online payments. Easy set up and efficient.
    Recommendations to others considering the product:
    Highly recommended. Very popular and user friendly.
    Spence M.

    Clear Future For Commerce Integrators and Agencies

    Reviewed on Jun 07, 2021
    Review provided by G2
    What do you like best about the product?
    The commercetools platform incorporates the ideals of modern commerce architecture. This means that our customers who invest in the commercetools platform realize the benefits of scalability and flexibility for their digital businesses. As a commercetools partner, we embrace the core principles of their solution as it lines up with the way we want to consult our customers and recommend solutions that fit their business. Commercetools is an integrator and agency-friendly organization for partnering. We share a vision, and more importantly, we share customer wins and long-term success.
    What do you dislike about the product?
    The vision for taking advantage of commercetools, and for adopting a headless approach to commerce, can sometimes be complex for companies to understand. We continue to improve our ability to articulate value to both technical and business buyers. This challenge actually creates strong opportunities for partners like DMI to play a more consultative role to companies considering this investment. As the adoption curve accelerates, I'm confident that the assets and solutions around commercetools will improve.
    What problems is the product solving and how is that benefiting you?
    We believe that commercetools offers a path forward for companies feeling the pain of older, less flexible commerce technology. As companies accelerate into developing more sophisticated digital channels, they can feel limited by the investments they have made in platforms and tools. Our customers who implement commercetools gain a unique market advantage by achieving speed to market for new and updated customer experiences. Going cloud-native, with APIs and microservices gives our customers options without limits.
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