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ProServ

Overview

A business driven holistic tech strategy to enable a smooth and effective technology/system modernisation journey.

Use Case

Agencies want to continue evolving and responding to the needs of the citizens. However, they face multiple challenges in that process:

  • Increasing in service demand but technology systems cannot scale
  • Inefficient processes and poor engineering practices contributing to defects and delays. Architecture is a ball of mud, hard to maintain and govern
  • Initiatives take a long time to reach citizens
  • Technology spending increasing rapidly compared to citizen
  • Inconsistencies in quality and ways of working from different vendors

This leads to poor citizen experience, loss of trust and inefficient spending of taxpayers money to modernise technology.

Activities

Week 1-2:

  • Vision Alignment and Strategic framing
  • Deep dive into existing business capabilities
  • Domain discovery via event storming exercises

Week 2-3:

  • Deep dive into as-is architecture and challenges
  • Existing data strategy and data sources analysis
  • Initial recommendations and roadmap

Week 3-4:

  • Code deep-dives (if applicable)
  • Existing governance model and technical org structure
  • Target architecture strategy

Week 4-6:

  • Detailed recommendations and target operating model
  • Prioritised thin slice for implementation
  • Target business platform and developer platform strategy (if applicable)

Deliverables

  • Roadmap with key initiatives and bets (now, next, future) with success metrics
  • Valuable first thin slice defined for delivery
  • Detailed and actionable recommendations across architecture, capabilities, data sources, developer efficiency, operating models and portfolio management for the agreed scope / products.
Sold by Thoughtworks, Inc.
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Fulfillment method Professional Services

Pricing Information

This service is priced based on the scope of your request. Please contact seller for pricing details.

Support

Please reach out to partnerships-marketplace@thoughtworks.com and talk to one of our experts today