Support Subscription for VyOS Universal Router

Maximize Your VyOS Experience with Support Subscriptions

Unlock the full potential of your VyOS network operating system with our comprehensive Support Subscriptions, designed to provide you with unparalleled support and services. Our subscriptions offer a range of benefits addressed to meet the demands of your business, ensuring optimal performance and reliability of your VyOS deployments. With multiple options to choose from, you're guaranteed to find a support level that matches your needs.

Priority Support and SLA Commitment

Our Support Subscriptions ensure your peace of mind through priority support and a clear Service Level Agreement (SLA) for your requests. Experience rapid response times, ensuring your network issues are addressed promptly and efficiently. Our commitment to prioritizing your needs means you can count on us to provide timely solutions, minimizing downtime and keeping your operations running smoothly.

• Unlimited Tickets: Enjoy the freedom to submit unlimited support tickets, ensuring that help is always available when you need it, regardless of the complexity or number of issues encountered.
• Diverse Communication Channels: Communicate with our support team through multiple channels, including email, private chat (Slack or MS Teams), direct meetings, and phone support. This ensures you can reach out in the way that best suits your workflow and preferences.
• Dedicated Technical Account Manager: Benefit from a single point of contact who understands your environment and needs. Your dedicated Technical Account Manager will oversee your issues, ensuring personalized and efficient service.
• Priority Bug Fixes: Get peace of mind knowing that any bugs affecting your deployment will be given priority treatment, fast-tracking resolutions to keep your network secure and reliable.

Tailored to Your Needs

We understand that every organization has unique requirements. That's why our Support Subscriptions are designed to allow you to select the level of support that best fits your operational needs. While the exact level of support and list of available options depend on the subscription type you select, our goal remains the same: to provide you with the support you need to ensure your VyOS network operates at its best. For more detailed information about our Support Subscriptions and to find the perfect fit for your organization, please contact our Sales Team at sales@vyos.io . Let us tailor a support experience that elevates your VyOS deployment, ensuring you have the resources and expertise at your fingertips whenever you need them.

Please note: The specific features and obligations of our Support Subscriptions vary based on the chosen package. For comprehensive details and to select a subscription that aligns with your requirements, reaching out to our Sales Team is highly encouraged.