Very buggy
I found this instance to be very buggy and Magento was almost unusable due to the the repeated errors that something went wrong and several others. I spent almost a day on this, including resetting the instance once and finally gave up. I chose a different AMI with Magento, and having the fortunate opportunity to compare this side by side with a working release, I can be confident in my assessment that this is a very poorly released image, I do not recommend it. You'll spend a tremendous amount of time trying to fix what should work out of the box. This was not ready for release, and I would caution to stay away from this vendor based on this experience.
Sorry to hear your experience did not go well. We would like to learn more about problems you encountered when using our solution. As you may know, we have made available guides to perform common actions in the solution (https://docs.bitnami.com/aws/apps/magento). For times when you need additional support, we provide support from our engineers in our Community forum (https://community.bitnami.com/). We would appreciate if you could open a thread referencing this review at our community forum, to allow our team to review the issues you encountered and improve our documentation and application based on your feedback. Thanks!