External reviews
External reviews are not included in the AWS star rating for the product.
Great private cloud option!
What do you like best about the product?
Private features for workplace files. Great security
What do you dislike about the product?
It can be somewhat cumbersome at times but rarely
What problems is the product solving and how is that benefiting you?
We were looking for a private cloud option. We did not want to have our file stored offsite. This is Help Deas solve that issue.
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Great file cloud management
What do you like best about the product?
Easy to use, extremely fast, and reliable. They have great support.
What do you dislike about the product?
Sometimes we have to force close the client, other than that great software
What problems is the product solving and how is that benefiting you?
Sharing files between external clients as well as internal clients is the most we use.
FileCloud Offers Everything Advertised!
What do you like best about the product?
FileCloud is a great platform for those looking to have an ITAR compliant solutions for file storage and sharing. Very secure and well thought out piece of software.
What do you dislike about the product?
The backend management interface is very powerful, however, with that comes a learning curve. Support is great in working with you to figure it out, just know you do have a learning curve..
What problems is the product solving and how is that benefiting you?
We were looking for a way to backup, access and share sensitive information with our clients. This product checks all those boxes and more. We have tried similar products in the past only to be let down on limited feature sets.
Recommendations to others considering the product:
Skip the imitations and come to Filecloud first. Save yourself some time.
Great File Sharing Service for CMMC/NIST 800-181 Compliance
What do you like best about the product?
The security is easily the best. It's nice knowing that what you are sending is secure and at the same time is compliant with all the DoD-related restrictions that we face.
What do you dislike about the product?
Sometimes creating users can be difficult. I would create a user for someone we are sending files to and they cant login to their account. Usually resolved by deleting and remaking.
What problems is the product solving and how is that benefiting you?
Compliance is the biggest problem that is being solved. It's difficult to find services that are approved for the various compliances we need to follow and FileCloud fits us perfectly. The realization of assurance is easily the biggest benefit considering how stressful compliance can be.
Good product
What do you like best about the product?
File sync, support team, easy of install
What do you dislike about the product?
its all good, nothing to dislike
Its very goood product
Its very goood product
What problems is the product solving and how is that benefiting you?
I backup my data
FileCloud - Easy to Use
What do you like best about the product?
Ease of use and implementation, easy to share documents and organize
What do you dislike about the product?
Sometimes going back to earlier versions is not an option, but not a major issue
What problems is the product solving and how is that benefiting you?
Ease of use remotely, from different offices, making it easy to work from anywhere and always have our documents saved in a safe place.
Easy to share some documents with clients and remove rights when needed
Easy to share some documents with clients and remove rights when needed
Recommendations to others considering the product:
Easy to use and implement, share docs with clients, good customer service
Excellent secure file sharing
What do you like best about the product?
Easy setup, and meets our strict security requirements for cyber security.
What do you dislike about the product?
I would like to see an easier method for having customers send documents to us.
What problems is the product solving and how is that benefiting you?
being able to securely send documents without having to encrypt them.
File cloud
What do you like best about the product?
It provides unique file sharing and backup options and offers great cloud content services to users. Thanks
What do you dislike about the product?
As of now there is nothing to dislike about the product.
What problems is the product solving and how is that benefiting you?
To save files and share files of my work.
Recommendations to others considering the product:
10 out of 10 users should use it.
FileCloud
What do you like best about the product?
Cost-effective, can be used on-premises rather than in cloud and, can be integrated with AD and existing NTFS shares. Support has always been timely and extremely helpful.
What do you dislike about the product?
Nothing I have found yet. I have been happy with this product so far for my needs.
What problems is the product solving and how is that benefiting you?
Secure file sharing and collaboration with external parties.
Excellent product, easy to use and offers a server in line with compliances.
What do you like best about the product?
The ease of use, creating accounts, data share.
What do you dislike about the product?
Nothing to mention, it does all we need and it does it well.
What problems is the product solving and how is that benefiting you?
ITAR file exchange on US soil. Remove the burden of supporting an infrastructure and allows easy file share.
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