N2WS Backup & Recovery for AWS Advanced Edition
N2W Software | 4.3.1Linux/Unix, Ubuntu 22.04 - 64-bit Amazon Machine Image (AMI)
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excellent cloud data backup and recovery software
What do you like best about the product?
Simple user friendly , cost effective best solution in the market
What do you dislike about the product?
Need attention on technical support and bug fix
What problems is the product solving and how is that benefiting you?
Data protection & reports helping us for audit
Recommendations to others considering the product:
Very simple and user friendly
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Simple efficient intuitive AWS backup solution
What do you like best about the product?
The User interface is organized so it is easy to navigate and the configuration of the software is easy to understand.
What do you dislike about the product?
DR testing has not been fully flushed out. The latest release appears to solve some of those issues.
What problems is the product solving and how is that benefiting you?
Backup of the AWS environment with audit able backups and alerting. Reports of unprotected resources ensure that new instances are not overlooked in the backup solution.
Recommendations to others considering the product:
Setup the free trial in your environment and test how quickly you can have backups configured.
Great product and great Support
What do you like best about the product?
It very easy to get the CPM server setup and doing basic backups to start protecting your AWS instances. Also like the new 3.0 user interface.
What do you dislike about the product?
The user guide is not always clear on how to implement a given solution leaving me to contact support for clarification
What problems is the product solving and how is that benefiting you?
The ability to have a cross account for direct S3 DR vault backups is huge. Makes the process of securing and retrieving a DR backup so much easier that the previous method we had engineered using a different vendors product
Recommendations to others considering the product:
Its easy to try plus support is great
N2WS is a great solution for backing up your AWS environment
What do you like best about the product?
It is the only AWS backup solution that intelligently uses AWS functionality instead of trying to graft cloud functionality onto a traditional backup software.
The new interface is clean and easy to use
The new interface is clean and easy to use
What do you dislike about the product?
There have been a few problems with 3.0 that required multiple patches and upgrades but now they have it ironed out and working.
Support is only available via e-mail which makes it hard to troubleshoot the issue. The few times we have been able to get a Zoom meeting or a phone call have been much more effective.
Support is only available via e-mail which makes it hard to troubleshoot the issue. The few times we have been able to get a Zoom meeting or a phone call have been much more effective.
What problems is the product solving and how is that benefiting you?
We are able to backup our environment as well as have a great DR system in place. It makes it a lot simpler.
We are now able to leverage different S3 tiering which has lowered costs
We are now able to leverage different S3 tiering which has lowered costs
Super Easy Backup Solution
N2WS is the simplest and most easy to use Backup Solution for AWS. Once configured it does a pretty good job. Even upgrades are super easy.
Best solution for Backups
What do you like best about the product?
It has a relatively Simple interface. The recovery time feature is good. Flexible backup policies and scheduling which is very helpful
What do you dislike about the product?
Ease of backup policy abstraction must be improved. Users must have access similar to IAM roles.
What problems is the product solving and how is that benefiting you?
Ease of scheduling backups and restoring then when needed with small number of steps .
Recommendations to others considering the product:
Go for it. It's easy to use and makes your backups an easy one click job at most if not automated.
The best cloud backup management system I've used yet
The great thing about this system is that it utilizes and integrates with so many of AWS's services. The ability to backup and manage resources outside of the account where CPM is deployed is extremely valuable to MSPs and tech companies who are spread out into multiple AWS accounts. Lastly, I love the fact that the development team is so active with updates and adding new functionality, it amazes me how often (and how many) new features appear within the interface on a regular basis.
I gave the product 5-stars because of it's reliability and the fact that they haven't let me down yet. I will say that anyone getting into this product should know that the support is only e-mail based, it's not like calling traditional Veeam support and getting an engineer on the phone. That being said, in extenuating circumstances, they have provided phone support but this is somewhat unusual, given their support model.
I would choose this product again and again.
Fantastic Service
Easy to use and exactly what I need. Also recently took advantage of the new S3 snapshot storage and it works great! Thank you!
The backup and recovery are its most valuable features. However, the UI is a bit dated.
We use it for backup of EC2 instances and RDS.
How has it helped my organization?
We offer our product to clients and backups is an expected feature. So, this is one of the many things that we can say we do. We have backups and recovery along with a lifecycle policy and schedule built-in for our clients.
What is most valuable?
The backup and recovery are the most valuable features. So, our developers can work with confidence. E.g., if we break something, we can quickly recover it instantly.
What needs improvement?
I would like them to make the controls a bit more user-friendly. The UI is a little dated and hard to use. Some of the buttons are a bit small. You have to go into the menu to get the settings you want. It would probably be good if there were some analysis dashboard or an easily accessible web dashboard for a lot of users where individual clients could see their backups, and even get recommendations or estimates of costs.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
The stability works fine. It hasn't gone down.
We backup things as standard, so usually we have over 600 instances that we back up every day.
What do I think about the scalability of the solution?
It should scale fine.
We currently have about 200 AWS accounts and more than 600 instances being backed up.
What about the implementation team?
With the integration and configuration for AWS, there are still a few manual steps when setting up a new AWS account. Obviously, we can automate it, since it's standard. However, it might be good if it were built into their product. What happens now is we have to make new daily, weekly, and monthly backup policies, and we need to make these per account. However, these policies are same. It would be better if there was a technical reason for all these policies since customers are using hundreds of our accounts right now. It would be nice to have policies as standard, e.g., have three policies for all the accounts.
What's my experience with pricing, setup cost, and licensing?
The purchasing process through the AWS Marketplace is easy. Just click the button.
We're a large company, and if you go through finance paying by invoice, it adds delays and more things to manually track. Whereas, with AWS Marketplace, for AWS instances, On Demand pricing, and elastic pricing, you can stop and start as you need. It takes away all the overhead of having to deal with finance if we're just building products. We're all tech people. We don't want to worry about the financial aspect of it.
The pricing and licensing on AWS is fine, because you can do it for smaller tiers depending on your number of instances, so it's not that scary.
AWS adds more features and offer things for free, or cheaply. Therefore, we will be evaluating AWS Data Lifecycle Manager, because it will probably do backups. Thus, make sure the product that you are using is competitive or adds more value than AWS.
Which other solutions did I evaluate?
There wasn't a lot of choice for backup. Right now, AWS is sort of moving into this space. So, CPM will have to keep working to stay on the forefront of AWS and keep improving its product.
AWS is always going to be the biggest competitor. Because if you can do it natively, why are you going to pay for another tool? So, companies have to have an add value over AWS by maybe building a better dashboard that way multiple users can login and obtain an analysis of their backups.
We did look around the market, but couldn't find any mature cloud media type products.
What other advice do I have?
See if you can do AWS natively if you're just starting out. Check out AWS first, then check out CPM. See what you can do it cheaply on the marketplace and what works for you.
Gives us flexible backup policies and schedules for AWS workloads
We use it for backup and recovery, to schedule the backups in the production environment in case of disaster.
How has it helped my organization?
The solution enables us to automate all the AWS workloads. Before, we had to make rules for every workload. Now we save time and are more relaxed.
What is most valuable?
* Easy one-click functionality
* Flexible backup policies and schedules for AWS workloads
What needs improvement?
Deployment is one area that could use improvement.
Additional features I would like to see are the ability to restore to different vendors, AWS and Azure, and/or the ability to take the information out of the AWS cloud.
What do I think about the stability of the solution?
We are able to use the product in production environments without disruption. The backup and recovery times are better, even if we put stress on the environment.
What do I think about the scalability of the solution?
The scalability looks good. We have 12 VMs on the cloud, and the tool is helping us to improve backup and recovery times.
How was the initial setup?
In terms of the integration and configuration of this product in our AWS environment, it is an easy-to-use tool, easy to install, very intuitive, and saves time.
We have some DBs in the environment and it works well with them. We also have some VMs in deployment and the integration with them was easy, without any problems.
What's my experience with pricing, setup cost, and licensing?
It has very good pricing per instance and comes with three options, for both small and large environments, to fit your needs.
It was easy to find everything; the AWS Marketplace is very intuitive for anyone. We procured this solution via the Marketplace because of the facility of the portal, and to ensure full integration between the tool, the portal, etc. The process was very simple.
What other advice do I have?
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