Great and simple product
We have been using the product for over 5 years. It is very simple to use and support as we are a MSP for multiple companies. Support is great and quick to respond.
An essential product to protect AWS resources. Love it!
What do you like best about the product?
In just minutes, you can protect, improve, and save money on your AWS workloads.
You can manage a lot of AWS accounts efficiently without losing visibility of their protected resources.
Great product!
What do you dislike about the product?
Some updates require to launch a new instance to keep the CPM updated. If you are obsessed with security, you need to know that you´ll need a third party IDP compatible with SAML 2.0 to enable double authentication to your CPM users. Unfortunately, you can't protect your root account with this because of a limitation on the CPM side. Rotate root passwords are the only way to prevent unauthorized access. N2WS is a great team that is keeping the solution updated with new features very often to be one of the best AWS backup and recovery software, so I'm completely sure that they will improve or implement a solution to improve it.
What problems is the product solving and how is that benefiting you?
N2WS CPM allows us to manage a large amount of AWS accounts efficiently from one console without losing visibility of their protected resources. It was a must.
We saved time and resources deploying the CPM. We have a clear image of how backup and recovery are implemented in our organization. Our customers are using the CPM as a SaaS, and we got good feedback from them, especially, after the last CPM release (3.1)
Recommendations to others considering the product:
If you are looking for the best suite to protect your AWS workloads, N2WS CPM is your product.
Extremely satisfied with N2WS
What do you like best about the product?
The ability to send backup directly to S3 to save money, with the new version 3.1, we don't even need to store snapshot, they are sent directly to S3.
What do you dislike about the product?
Sometimes we need to recreate the N2WS instance to upgrade the product, the operation is fast but as we are on a production environment, it's difficult to have time to upgrade the product between 2 backup.
What problems is the product solving and how is that benefiting you?
The possibility to recover any files directly from a snapshot without the need to recreate a volume. Then the capability too send backup to S3 with licecycle management is great, we send backup to S3 Standard, then S3 IA, and S3 Glacier.
Swiss Army Knife of AWS backups
What do you like best about the product?
N2WS uses the excellent AWS snapshot technology as a foundation, but adds a lot of features that are not present in the native AWS Backup service.
What do you dislike about the product?
It can be seen as an advantage at the same time, in a sense that you control the software and where it runs, but it would be helpful if this were a SaaS service.
What problems is the product solving and how is that benefiting you?
As an MSP, we like the multi-tenancy. But it also adds support for cross account and cross region backups, application consistent backups, dry run restore tests and much more.
Perfect fit
What do you like best about the product?
It's so simple to use, and have all of your backup information on a single dashboard.
It also gives me peace of mind while Installed in my own AWS environment.
Allow to save big money on unused resources that were just sitting there.
What do you dislike about the product?
been working with the product for the past 2.5 years and still completely satisfied with all aspects of using it.
What problems is the product solving and how is that benefiting you?
Cost saving initiatives, it really helped us clean the clutter and save a lot of money.
Organize our backups in a single platform with high viability and simple restore process.
excellent cloud data backup and recovery software
What do you like best about the product?
Simple user friendly , cost effective best solution in the market
What do you dislike about the product?
Need attention on technical support and bug fix
What problems is the product solving and how is that benefiting you?
Data protection & reports helping us for audit
Recommendations to others considering the product:
Very simple and user friendly
N2WS is a great solution for backing up your AWS environment
What do you like best about the product?
It is the only AWS backup solution that intelligently uses AWS functionality instead of trying to graft cloud functionality onto a traditional backup software.
The new interface is clean and easy to use
What do you dislike about the product?
There have been a few problems with 3.0 that required multiple patches and upgrades but now they have it ironed out and working.
Support is only available via e-mail which makes it hard to troubleshoot the issue. The few times we have been able to get a Zoom meeting or a phone call have been much more effective.
What problems is the product solving and how is that benefiting you?
We are able to backup our environment as well as have a great DR system in place. It makes it a lot simpler.
We are now able to leverage different S3 tiering which has lowered costs
Excellent product!
We've been using N2WS for some time now and have nothing but good things to say about it. From the beginning, the setup and configuration were extremely easy with video tutorials to follow. Their support team delivers the highest caliber of service, even going to lengths of personally screen-sharing to assist during a major software upgrade of the product in our environment. And, the product itself... it just WORKS! We're backing up multiple instances of different operating system types with large amounts of data, have policies moving data to S3 after a retention period, and are utilizing the cross-regional DR copy feature and haven't had a single job failure since setting things up. The restore process is simple and functions very similarly to Veeam B&R. In this day and age, this is really how all technology should work - N2WS have set the bar for backups and recovery in the cloud!
Good solution
Works well. N2WS support staff is very helpful and accessible, and there are plenty of useful videos and documents on the N2WS site to assist with setup as well.
Great Product
As an MSP, the interface of CPM to manage our snapshots has been a game changer in our environment. It has made management and restoration a breeze.
