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Not Work

  • By Antonio
  • on 06/09/2023

created multiple instances but the error is ever the same: Server refused our key. it is impossible access to server in any known way.


  • By Bitnami
  • on 03/01/2024

Sorry to hear your experience did not go well and sorry for the delay in getting back to you. In order to access the server using SSH, you need to use your key and the "bitnami" user. You can find more information regarding how to launch and access the server in these guides: https://docs.bitnami.com/aws/get-started-marketplace/ - https://docs.bitnami.com/aws/faq/get-started/connect-ssh/. If you need additional support, we provide support from our engineers in our VMs repo (https://github.com/bitnami/vms/issues). Don't hesitate to ask there. Regards