Technical support has been very good
We use it for disaster recovery. It appears to be working fine for us.
We were in a different environment which had its own tool for performing disaster recovery. When we moved into AWS, we decided to move forward with this tool for disaster recovery.
How has it helped my organization?
It provides our disaster recovery solution. It works fine in our tests.
What is most valuable?
Disaster recovery. It is what we have the product for.
What needs improvement?
Sometimes, one of the servers will get behind for one reason or another, and it does not notify us when that happens. This could be a helpful improvement.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
Sometimes a server will get a bit behind.
What do I think about the scalability of the solution?
There has never been any issues with scalability. They license us on a per machine basis. We have a set number of machines, which we have licensed.
How is customer service and technical support?
Technical support has been very good. They usually respond quickly to our requests.
Which solutions did we use previously?
Our group did not use a different solution, but our data center had a different solution. When we went to AWS, the data center people were not able to support us with a disaster recovery solution, so we looked and chose CloudEndure.
How was the initial setup?
The initial setup is really straightforward.
What's my experience with pricing, setup cost, and licensing?
We were happy with the pricing that they gave us.
Which other solutions did I evaluate?
We investigated several different options and chose this one.
What other advice do I have?
Will it support for EKS cluster with worker nodes? We have all the services are running in kubernetes. we need to have DR for all the services which are running in EKS cluster.