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External reviews

529 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Alexandre S.

Starting the journey

  • June 26, 2024
  • Review provided by G2

What do you like best about the product?
Simplify the troubleshootinh. Reduce the use of several tools in day by day
What do you dislike about the product?
Right now I don`t have bad experiences, but I tihink the comercial negotiations are very hard
What problems is the product solving and how is that benefiting you?
The beste benefit is reduce the MTTR


    Vitor R.

Best observability platfom

  • June 26, 2024
  • Review provided by G2

What do you like best about the product?
Tagging is very powerfull and allow you to easily create dashboards and filters to help you with troubleshooting and views
What do you dislike about the product?
The price model like 'pay as yougo' is very challenging when we're talking about a bank that has over a 36MM transaction a day
What problems is the product solving and how is that benefiting you?
Tagging solutions is benefiting the company with saving of lots and lots of hours


    Eduardo S.

Migration going well

  • June 26, 2024
  • Review provided by G2

What do you like best about the product?
During our migration from New Relic to Datadog, everyone we've spoken to from Datadog has been extremely helpful. Love support for otel!
What do you dislike about the product?
Log ingestion is very expensive compared to building something ourselves which makes it not worth it to you.
What problems is the product solving and how is that benefiting you?
Application observability and alerting


    Fund-Raising

Powerful insights for infrastructure, services, and applications

  • June 26, 2024
  • Review provided by G2

What do you like best about the product?
When implemented well, it has a comprehensive feature set that encompasses the entire SDLC.
What do you dislike about the product?
The documentation only enables a real-world application to a degree, but some hands on support/implementation would be beneficial and drive value for our Datadog investment.
What problems is the product solving and how is that benefiting you?
Datadog is helping us resolve incidents in near real-time.


    Consumer Goods

DB monitorihng

  • June 26, 2024
  • Review provided by G2

What do you like best about the product?
Very intuituve console for BD monitoring, with complete dashboards and extensive drilldowns to have all the details about your environments
What do you dislike about the product?
We have been using the tool for a couple of months, and so far has been good.
What problems is the product solving and how is that benefiting you?
Database bottlenecks and lack of resources, causing performance issues


    Financial Services

Datadog

  • June 26, 2024
  • Review provided by G2

What do you like best about the product?
Everything about Datadog was great and useful
What do you dislike about the product?
Datadog only requires you to integrate proudcts with their own services.
What problems is the product solving and how is that benefiting you?
Performance of the services for incidents management


    Hospital & Health Care

Great Usability and Experience

  • June 26, 2024
  • Review provided by G2

What do you like best about the product?
I really enjoy the fact that I can see so much details about my organization from each component offered by DD. The ability to see so much in one place has allowed us to become more proactice, than reactive to situatiuons.
What do you dislike about the product?
I do have a hard time building things out that I want, but that could just be lack of knowledge still, overall my least favorite thing would just be some things are very complex, but i do think if i was better with the application those complexities would be beneficial
What problems is the product solving and how is that benefiting you?
its making observability easier and learning what is happening inside the application


    Juan Fernando P.

Amazing Product... for power users

  • June 26, 2024
  • Review provided by G2

What do you like best about the product?
I think Datadog is a must if you want to make sure that your product is performant and reliable. The fact that we can find and fix bugs before our users ever interact with our users is such a crazy advantage. The amount of helpful data that datadog provides with little to no setup is amazing. The team has built a great product and I am looking forward to upcoming features.
What do you dislike about the product?
The one disadvantage that Datadog has is that is very much built for power users. Terms like APM and RUM are so niche and difficult for new users to understand that datadog themselves had to build a whole learning/certification system in order to get people up and running in their system.
If Datadog wants to target users that are not engineers or data scientists - I believe that they will have to start rethinking their product from a UX/UI point of view.
What problems is the product solving and how is that benefiting you?
Helping us better understand how our separate systems work together and how they can be improved to help our users.


    Leisure, Travel & Tourism

Dash 2024 Review

  • June 26, 2024
  • Review provided by G2

What do you like best about the product?
Being able to use powerpacks to create dashboards that matter
What do you dislike about the product?
There is always room for imporvement....
What problems is the product solving and how is that benefiting you?
Software Health , Scaling, Security , Metrics , Team ownership


    Tom F.

Datadog is an essential tool for any tech team

  • June 26, 2024
  • Review verified by G2

What do you like best about the product?
Datadog's products integrate seamlessly both with each other and with our other vendors giving us a centralized view of all of the metrics we need to monitor and improve our software.
What do you dislike about the product?
Only downside is cost. Datadog is the industry leader and they know it! Custom metrics pricing should be revisted as it can escalate very quickly.
What problems is the product solving and how is that benefiting you?
Provides a central place for our observability data across operations, security, and cloud costs.