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529 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Computer & Network Security

Datadog review

  • January 22, 2022
  • Review provided by G2

What do you like best about the product?
Datadog is a monitoring and analytics tool for IT and devops team that can be used to determine performance metrics as well as event monitoring for infrastructure and cloud services
What do you dislike about the product?
Application is set to explore and analyse logs from all the platforms, services and application, however the status on the dasboard is not that accurate. Even the UI can be better
What problems is the product solving and how is that benefiting you?
To analyse business data, it is beneficial for developers and data analytics team
Recommendations to others considering the product:
It's good and helpful


    Computer Software

Datadog review.

  • January 19, 2022
  • Review provided by G2

What do you like best about the product?
- The tool can be deployed both on-premise or in Cloud as a SaaS service.
- It is a versatile tool which can be used for application performance monitoring, incident logging, monitoring network stats and detecting security threats.
- The pricing for the tool is competitive with respect to other APM tools like Dynatrace, Nagios etc.
- Wide range of dashboards which can be customised and many third party integrations are available.
What do you dislike about the product?
- The inbuilt integrations could cause the consumption of more system resources.
- The installation process is a little cumbersome as many steps are involved, and updates/patches are released frequently.
What problems is the product solving and how is that benefiting you?
The product is currently at evaluation stage with the 14 day trial period which Datadog offers. The tool is being used for monitoring the existing Cloud infrastructure which is based on AWS, and integrations are being tested.


    Information Technology and Services

Opaque prices, inflexible billing, unexpected charges - strongly avoid.

  • January 14, 2022
  • Review verified by G2

What do you like best about the product?
1. All services in one place
2. Excellent monitoring functionality in UI
What do you dislike about the product?
Be prepared to be completely ripped off in billing. My Datadog bill came to 2x my AWS bill. Ludicrous.
1. Datadog billing panel does now show how much you owe at the moment, or how much you've used. You just wait until the end of the month and pray it won't be something ridiculous.
2. You'll be charged for random accidents / fluctuations. Accidentally spin up a 100 hosts for 10 seconds? Boom, 15$/host -> 1500 USD charged to you. No way to set caps, no limits, no way to even get alerted that you're gonna be charged this amount.

I can't believe something with this level of professionalism has grown so big. If you're planning to use them PLEASE be aware of these extremely shady policies.
What problems is the product solving and how is that benefiting you?
Was using them to monitor user behavior. Won't be using them any longer.
Recommendations to others considering the product:
Don't. Other options exist where you don't risk accidentally bankrupting your company.


    Avinash U.

Enterprise grade monitoring with Datadog

  • January 14, 2022
  • Review verified by G2

What do you like best about the product?
Having a single platform for monitoring all kinds of infrastructure is helpful. Datadog has excellent support and learning resources to get started with monitoring our application/infrastructure. There are integrations for almost all types of cloud or on-premise infrastructure and applications. The system is resilient with no issues in terms of performance or outages. The log management and tracing is very convenient using Datadog with features like retention, backup, formatting, and RBAC.
What do you dislike about the product?
The documentation for a few integrations is outdated and not always straightforward. You'll have to reach out to support quite a few times while setting it up. While creating new dashboards, it is not autosaved or even suggested for saving, which is a huge pain point if not known earlier.
What problems is the product solving and how is that benefiting you?
We used Datadog for monitoring our infrastructure, logs, and traces, along with monitoring our real users through the UI. It has excellent features for an end to end monitoring once set up correctly and provides a holistic view of our entire infrastructure, helping us debug issues quickly.


    Primary/Secondary Education

Great way to look at logs for emails and texts

  • January 13, 2022
  • Review verified by G2

What do you like best about the product?
I like that is is easy to use and intuitive.
What do you dislike about the product?
I wish that there was a bit more detail when something is not delivered.
What problems is the product solving and how is that benefiting you?
When users say that they did not get an email or text we use this to see if they did.
Recommendations to others considering the product:
Great way to pull logs - if you are looking for a ton of detail this might not be your best option


    Computer Software

Helping us be Data-driven.

  • January 07, 2022
  • Review verified by G2

What do you like best about the product?
Datadog has allowed our organization to equip our various teams with more data, allows our teams to more easily track different trends, and creates the opportunity for better tracking.
What do you dislike about the product?
There are aspects that are harder for some users to pick up and immediately utilize. This is most likely - in large part - due to our current implementation and less directly related to Datadog itself, but the tool could provide more options for direction throughout.
What problems is the product solving and how is that benefiting you?
Datadog allows us to create dashboards and log reports that can then be easily run by various members of our team. This allows us to keep an eye on key core processes to ensure that things continue to run smoothly across the different aspects of our services.


    David D.

Advanced logging and monitoring

  • January 04, 2022
  • Review provided by G2

What do you like best about the product?
DataDog has a huge array of options available for searching logs and creating monitors and dashboards.
What do you dislike about the product?
For someone who isn't super into logging/monitoring, all the options can be a bit overwhelming and the interface seems pretty advanced.
What problems is the product solving and how is that benefiting you?
Logging user and system events and monitoring for issues.


    Petr H.

Datadog for the rescue

  • January 03, 2022
  • Review provided by G2

What do you like best about the product?
All in one observability tool. We have all the Metrics, Monitors, Logs and APMs in one place thanks to datadog
What do you dislike about the product?
We would like to use SIEM tool as well and seems like Datadog is not quite there yet, so we are forced to look at other solutions
What problems is the product solving and how is that benefiting you?
We are solving all of our observability needs with Datadog


    Internet

Best tool for cloud and application monitoring

  • December 21, 2021
  • Review verified by G2

What do you like best about the product?
- Datadog has a suite of products that provides excellent insights into application monitoring.
- Integrating with datadog agents is relatively easier to get started.
- Co-relating logs, apm, and metrics together make debugging easier.
- Watchdog is a great feature
- Datadog's anomaly and forecast on metrics helps in identifying issues at the earliest
- Developer friendly integration
What do you dislike about the product?
- Need to monitor costs closely
- Alert configuration needs to be improved
- Need to improve documentation
What problems is the product solving and how is that benefiting you?
- Datadog's dashboards enable visibility from different applications to be displayed all in one place
- Debugging application issues is more manageable with metric co-relation and other DD features
- Datadog's extensive suite of integrations allows us to integrate multiple applications
Recommendations to others considering the product:
Datadog is the best tool for application monitoring. Datadog's rapid pace to support a large set of integrations makes it stand out in the cloud and application monitoring category.


    Ayush U.

Great monitoring tool

  • December 21, 2021
  • Review verified by G2

What do you like best about the product?
There are a lot of things that are present in Datadog:

1. Traces: There are traces provided to track all the requests made to your app.
2. Metrics: You can create metrics for your application. Using these metrics you can create monitors to set up alerts over them.
3. Dashboard: You can also create a customized dashboard. We create multiple app dashboards for tracking them.
4. Monitors: You can create monitors to set up alerts on top of various metrics.
5. APM services: You can manage all your services deployed from here.
6. You can tag your data. We use a lot of tags to provide in-depth ideas about all the services and metrics.
7. Integrations: You can integrate your alerts with Slack and other apps. In this way you can receive notifications on your channels and manage alerts,
What do you dislike about the product?
There is nothing that I dislike. But support for a query language would be great. While setting up monitors we felt a need for queries because we had to create metrics for various custom alerts.
What problems is the product solving and how is that benefiting you?
We monitor our services, create dashboards, monitors to set up alerts, debug issues using traces. We have various synthetic health checks which helps to track if our apps are up.