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External reviews

529 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Owen M.

Complicated software

  • May 28, 2019
  • Review verified by G2

What do you like best about the product?
At all times this software warns about the performance of each program that is installed on the computer or how is the overall performance of the computer I am working to know if there is something that causes it to slow down or is on the verge of being damaged, with these observations that makes this software everything is well monitored and is in perfect condition always allowing work without complications and with 100% performance for greater agility and without delays
What do you dislike about the product?
Its complicated use since I acquired it made me generate more knowledge of the basic knowledge I had for the configuration of these software and I had a long learning but that helped me to learn much more and expand my knowledge to improve each day the platform of a more functioning full
What problems is the product solving and how is that benefiting you?
The capacity that has for its development and good monitoring to be supervising all the app of the system and the use that it is having is verifying if it is apt to work in the registered team or it is better to make an update in the system before working and start use the app and that in the middle of the work causes me failures that would waste my time and my work, that's why datadog from the beginning informs me the status of each app and its performance


    Beatriz M.

Datadog is great for monitoring applications and ensure it’s performance

  • May 23, 2019
  • Review provided by G2

What do you like best about the product?
It is perfect for monitoring your applications performance, showing up all the relevant information in real time. With Datadog you can set alarms to notify any irregularity within the system. The API is very simple, so it allows integration with several applications or services. Besides, it allows for creation of a centralized source of data. About their costumer support, it’s very helpful and responsive.
What do you dislike about the product?
Although it has many benefits when monitoring your system, it also has some limitations when it comes to report and analyze. It does not have the right tools for doing advanced graphing operations. Also, Datadog needs to be more robust in order to improve its comercial image and become more reliable to the audience. When it comes to billing, it isn’t completely straightforward, being confusing at times, while you end up without understanding the monthly costs.
What problems is the product solving and how is that benefiting you?
Datadog is an excellent monitoring solution. We use it to monitor our applications and ensure it’s performing well. It is adopted across the entire company, but it is managed by the IT department. It’s perfect for tuning our software applications. I consider it as a key solution for our company, ensuring our infrastructure with a fast and reliable service.
Recommendations to others considering the product:
Datadog is a great solution for displaying server metrics and trigger alerts whenever an issue appears. If you ever have any issue with the software, the costumer support will always be there to answer properly. However, I would not recommend Datadog for doing advanced mathematical operations. On those cases, it may be necessary to integrate with another BI tool.


    Kevin G.

Product of great interest

  • May 20, 2019
  • Review verified by G2

What do you like best about the product?
It gives me a balance in the work to know how is the performance of each app and each installed software that works and so be aware of each one or that is consuming many resources in the system that makes it slow and does not allow me to execute the actions that I need to do to make my work efficient, without Datadog I could not know which are the app that cause discomfort and that delay me in my work and its good support allows me to have the confidence to ask all the complications that are caused for make your cash settlement in a short time
What do you dislike about the product?
When I started using this platform I found it very complicated to use that I did not know where to start, it caused me a lot of headaches to know how it was working and what other functions it offered, the technical team explained to me but there were vocabulary that did not understand what I was doing. I call for help from a senior engineer who knew more about the issue and put the correct configuration to what I realized that if I did not know about programming and systems at a high level, not anyone can start doing the configuration because it will not succeed
What problems is the product solving and how is that benefiting you?
The customer service is always helping all the problems are solved so that the platform works properly monitoring each app installed in the system and make everything have an optimal performance so that it does not collapse its proper functioning


    Christian K.

Monitoring service

  • May 15, 2019
  • Review verified by G2

What do you like best about the product?
I can install multiple platforms in the system with the assurance that Datadog will monitor one by one very well verifying that its operation is correct and that the system progresses optimally without difficulties

The analysis that Datadog performs with each platform is very safe I have the peace of mind that if it is being monitored everything will work with its performance to the maximum without errors or low performance
What do you dislike about the product?
The function it performs is very good but for this you have to know how to configure correctly and this takes time because the initial configuration is not so simple, it took me time to learn because it is a very broad platform with many functions that makes it a pretty guide How extensive is its operation
What problems is the product solving and how is that benefiting you?
The commands executed by this software are advanced and without error index, allowing to have a high performance system monitoring that all the platforms that I have installed work correctly, which makes me work with the certainty that any performance that this low percentage is going to inform datadog


    Christopher W.

Comprehensive monitoring tool

  • May 09, 2019
  • Review verified by G2

What do you like best about the product?
The monitoring of this software we use internally in the company in each server

Datadog control panels help us monitor, debug, show data to those interested and simply show information live on the office screens

They gave us the complete solution and extended the test several times, and we were able to establish a substantial set of case studies that demonstrate the value to our business
What do you dislike about the product?
The infrastructure of this software is a little complicated with few guides of learning that produces that the process of the correct operation has disadvantages at the beginning and it is not fast way to put to work this software in the company, it is necessary to obtain to learn to know its good operation and great results are achieved
What problems is the product solving and how is that benefiting you?
The continuous monitoring allows to monitor the app and programs that are installed in the system and to know if their performance is 100% and if they are in perfect condition to be worked or are working correctly, when there are app that are failing datadog informs of this so that the improvement of this app is made


    samara j.

Datadog for visualization of the server infrastructure

  • May 09, 2019
  • Review provided by G2

What do you like best about the product?
Something I especially like about Datadog is the endless integration options it provides. It works perfect with platforms like Slack and AWS. The dashboards always show all the relevant information on the same screen, especially when it comes to graphics. They’re also easy to customize and read. The interface is modern and intuitive.
What do you dislike about the product?
Although I think the interface from Datadog is great, I think it lacks of options for configuring agents, so it can make this process quicker. Something Datadog really needs is to be woven into codes, in order to gain independence and become more efficient. Other than that, I consider Datadog to be a great tool.
What problems is the product solving and how is that benefiting you?
Datadog is our tool for the proper visualization of the performance of our server infrastructure. We use several tools from Datadog, specially the dashboard functionality to get a general and yet quick view of the current state of our environment. Whenever there’s an issue with our servers or websites, Datadog will always show accurately where’s the problem and when it was detected.
Recommendations to others considering the product:
If your job requires writing, testing and running applications, which occasionally generate large data, then Datadog would be a great tool for viewing this information graphically. If you work with other tools, you can always integrate them with Datadog. On the other hand, I would not recommend Datadog for process level metrics, as I think other tools, like Zabbix or Icinga, could work better on this.


    Alexander G.

Performance alert

  • May 09, 2019
  • Review verified by G2

What do you like best about the product?
Makes application performance management with end-to-end monitoring warn of the security of data stored in the application that fail and cause a malfunction that may be compromised

Datadog can monitor and alert on different source categories that incorporate log files, performance metrics, availability, configuration and tracking changes
Monitoring is directed to data points that generate large amounts of records and data that focus on a series of critical events
What do you dislike about the product?
The start of the monitoring configuration of the application must be carried out by an expert developer in the subject so that its configuration is correct from the beginning and its operation is correct and in the future there is no damage or stop working properly
What problems is the product solving and how is that benefiting you?
I like the monitoring that goes from end to end perfecting each application and controlling its correct operation, which is the right one to avoid irreparable damages that can not be fixed in time, all the work that Datadog does, it seems spectacular to have a tool that gives me this security to be seeing all the applications of the system


    Juergen S.

Who knows what is slow? DataDog!

  • May 03, 2019
  • Review provided by G2

What do you like best about the product?
I pretty much only use the APM part of the software since that is most useful to my job (Developer). I can spent 5min in DataDog to identify work for the next week.
Integrating in existing product was very easy, setup and maintenance are easy. Does not feel like it adds any overhead to the app.
What do you dislike about the product?
There are a few features I would like to see as a developer, support is generally open to ideas, but it rarely ends up being implemented.
What problems is the product solving and how is that benefiting you?
It is really hard to know what is slow, and if it is slow does it actually get used. I often encounter "slow" pages while writing code, but these might be things only used two times a day. With DataDog I can find useful overviews from the production environment to what is actually slow and used. There seems to be no performance impact by DataDog tracer at 100% sampling.
Recommendations to others considering the product:
For complex applications you will need use customized tagging. Also, sql my by obfuscated a little bit too much.


    Wesley B.

App performance

  • April 27, 2019
  • Review verified by G2

What do you like best about the product?
I have always felt that datadog has a very advanced system more than any other software that provides the same services because its good performance and the results that have been released have affirmed that all the monitoring of the app and programs of the company are well monitored by Datadog, providing a good 24/7 monitoring service making sure that any warning of something that is failing will reach the notification to the mail informing what is happening
What do you dislike about the product?
To place a profile picture on my datadog account, direct it to another page to create an avatar and there is a possibility to customize the datadog account with the photo but I do not like to do all this process in order to have my photo and try to create my avatar in the page that directs me datadog and is a very slow page that has no explanation of how to do then choose to leave the photo without the account
What problems is the product solving and how is that benefiting you?
Any failure that is going to happen in any app or program keeps me informed of the performance that is processing to be alert that if it is not fixed and the necessary measures are taken, the information that is saved can be lost that is why before it causes more damage fix it and thus avoid more problems


    Mechanical or Industrial Engineering

Excelent monitoring tool!

  • April 25, 2019
  • Review provided by G2

What do you like best about the product?
The simple it is to get started, just install the agent and create a dashboard. Then personalize the metrics you want to track
What do you dislike about the product?
So far I didn't find anything to strongly dislike. Everything is pretty much very well done.
What problems is the product solving and how is that benefiting you?
Log monitoring in order to identify issues in our services before its too late to do something about it and in consequence have lots of clients impacted by this
Recommendations to others considering the product:
Datadog is a very well rounded tool, with lots of features and compatible with many many many services.
I would carefully review the pricing, but other than that is a solid go to. They have a 2 week free trial that I highly recommend.