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Incredibly user friendly; I cant imagine developing without it
What do you like best about the product?
I'm a big fan of the time filter UI; it's incredibly straightforward and clear. Creating dashboards is very easy and intuitive. As a backend developer I can't imagine a more useful tool.
What do you dislike about the product?
The only thing I dislike about datadog is that it's very easy to have duplicate monitors or dashboards that end up double charging the company.
What problems is the product solving and how is that benefiting you?
Datadog makes incidents and anomalies visible and obvious. Before datadog the only way of knowing there was an outage was via customer reports.
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Very good observability particularly good in a serverless world
What do you like best about the product?
Datadog is a perfect APM solution that is probably the best for serverless environments such AWS Lambda or Fargate monitoring. They are also able to monitor standard infrastructure, but where I think they differentiate themselves is with serverless compute.
What do you dislike about the product?
It can become quite expensive. This cost adds on top of an already expensive AWS infrastructure monthly bill which can make this cost prohibitive for some, but overall it's well worth the price if you can afford it.
What problems is the product solving and how is that benefiting you?
There aren't many options to monitor application performance (APM) for serverless environments, but Datadog is one of them, and it does a great job. We looked at other vendors, but none of them would provide the same level of monitoring that DataDog did.
DataDog Review
What do you like best about the product?
The flexibility and customizable tools. Integration with Slack for realtime alerts.
What do you dislike about the product?
Level of experience/knowledge needed to use it effeciently.
What problems is the product solving and how is that benefiting you?
We use Datadog to create custom alerts for machine that feed data into our warehouse.
i am monitoring my applications/services using datadog
What do you like best about the product?
monitoring is very easy, can see live log.
What do you dislike about the product?
nothing as of now, i like everything in datadog
What problems is the product solving and how is that benefiting you?
loging,monitoring,tracking issues in different environment
Immense Monitoring Feature Set
What do you like best about the product?
Datadog has enabled our team to monitor the health of our deployed services in a very customized way. The breadth and depth of features available on the Datadog platform amaze us. When we find a monitoring need, we learn that there's already a way in Datadog.
What do you dislike about the product?
Datadog can improve the big picture view of how their services interact and support each other. It wasn't always clear to us which pieces fit (and how) together to make a solution.
What problems is the product solving and how is that benefiting you?
Our devops team needs to know when our services are malfunctioning as early as possible. Our customers trust in us is maintained when we alert them to issues/outages before they find out themselves.
Great experience to record the logs of our automatic ML services
What do you like best about the product?
During our automatic scripts (from Machine Learning services) we send various messages to logging, which then get sent to datadog. This is both to document various steps of the data, but also to show crashes when they happen. Then from the DataDog interface we can search for production/staging services, we can search by date, we can search by key words.
What do you dislike about the product?
We have the logs from only the past 2 weeks, so we can not find earlier errors. But in general we catch the errors within 2 weeks, so this is not such a big limitation after all.
What problems is the product solving and how is that benefiting you?
Record various steps in our ML process (so we can check quality of data), but also identify if there was a crash to know at which step it found.
Then build dashboards that mesure the SLO of our services (like what % of requests were met, what computing resources were used).
Then build dashboards that mesure the SLO of our services (like what % of requests were met, what computing resources were used).
Powerful but huge learning curve
What do you like best about the product?
Datadog is extremely powerful and has extensive documentation. Some of the UI is very user-friendly. The customer service has been incredibly helpful with setup, integrations, and troubleshooting.
What do you dislike about the product?
Datadog is so large that to new users it can be overwhelming. At times it felt that even to read documentation or do setup you already needed to be an expert. I still don't quite have a hand on the query language for creating metrics; I tend to reverse engineer those from dashboards.
What problems is the product solving and how is that benefiting you?
More extensive observability with tracing, and the ability to consolidate all of our monitors into one service instead of having them scattered through other services.
Nightmare billing policy - recommend not putting in your credit card
What do you like best about the product?
Update 2024 - spend is still unpredictable:
We've since spent some more time evaluating Datadog. The solution is great, almost everything we'd need integrated under one roof. However, there's still no predictability around spend. I asked them if I could pre-commit to a certain number of hosts, and the answer was " "Any additional host you bring on will be an additional charge." This doesn't work for me as I need a fixed infra budget, and I can't have Datadog charging for random hosts we boot up for 2 days.
The competitor I'm now using has a very reasonable pricing scheme: baseline platform fee with a certain number of hosts / units, then a flexible budget that can be shared across all features or a per-feature budget. When you get close to the budget you get a warning, then it's dropped. Super reasonable and straightforward.
Original 2023 review:
We could not fully evaluate DataDog because they charged us for 50 hosts inadvertently sending metrics for 2 days out of the month. This was our mistake - we accidentally deployed the DataDog agent to an entire tier, not realizing this would incur charges. We rolled this back when we discovered the issue. There appears to be no way of having DataDog drop metrics from agents. You have to physically remove those agents.
However, despite multiple conversations over the month with their sales team and support, explaining we did not want to monitor those hosts, they charged us for an entire month of usage.
The DataDog product looks great and we were excited to evaluate it. However, I now have to justify a month's worth of spend without getting value for it, which is an unfortunate place to be. Given the lack of support in helping us resolve this deployment mistake and the resulting billing issue, I also am not sure how much support I'd get down the road.
We've since spent some more time evaluating Datadog. The solution is great, almost everything we'd need integrated under one roof. However, there's still no predictability around spend. I asked them if I could pre-commit to a certain number of hosts, and the answer was " "Any additional host you bring on will be an additional charge." This doesn't work for me as I need a fixed infra budget, and I can't have Datadog charging for random hosts we boot up for 2 days.
The competitor I'm now using has a very reasonable pricing scheme: baseline platform fee with a certain number of hosts / units, then a flexible budget that can be shared across all features or a per-feature budget. When you get close to the budget you get a warning, then it's dropped. Super reasonable and straightforward.
Original 2023 review:
We could not fully evaluate DataDog because they charged us for 50 hosts inadvertently sending metrics for 2 days out of the month. This was our mistake - we accidentally deployed the DataDog agent to an entire tier, not realizing this would incur charges. We rolled this back when we discovered the issue. There appears to be no way of having DataDog drop metrics from agents. You have to physically remove those agents.
However, despite multiple conversations over the month with their sales team and support, explaining we did not want to monitor those hosts, they charged us for an entire month of usage.
The DataDog product looks great and we were excited to evaluate it. However, I now have to justify a month's worth of spend without getting value for it, which is an unfortunate place to be. Given the lack of support in helping us resolve this deployment mistake and the resulting billing issue, I also am not sure how much support I'd get down the road.
What do you dislike about the product?
As described in the previous section, the lack of support resulting in us not being able to resolve a deployment mistake and resulting billing issue.
What problems is the product solving and how is that benefiting you?
Metrics monitoring
Happy user of datadog.
What do you like best about the product?
Live logs, overall app break-up coverage, trails, CI, APM, monitorings.
What do you dislike about the product?
Its subscription cost it too high with lowest of keeping 3 months data in backup with high subscription cost.
What problems is the product solving and how is that benefiting you?
More accuracy in error tracking.
More accuracy in log monitoring.
Efficiency in coverage of the logs.
More DB storage with less costing.
More accuracy in log monitoring.
Efficiency in coverage of the logs.
More DB storage with less costing.
Vast tooling capabilities and resources!
What do you like best about the product?
We are just beginning to explore all the functionality that Datadog offers, and it's so good it's almost overwhelming for a small team. Really appreciate how they onboard new clients and put together customized resources!
What do you dislike about the product?
As mentioned in the like response, it's almost a dislike that they have so many tools because it can be overwhelming. We wanted to prioritize security and posturing, which they are just starting to invest in. They're very responsive to user feedback, so I have no doubt they'll only continue to grow and improve their assortment and ease of use.
What problems is the product solving and how is that benefiting you?
Datadog is helping us with User Monitoring and gathering some alerting for errors, outages, and uptime. We're likely going to scale with them over time, but I imagine they can do quite a bit with their larger enterprise clients.
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