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Reviews from AWS Marketplace

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External reviews

37 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Retail

One of the worst products I've ever used..... and that's putting it mildly.

  • April 23, 2024
  • Review verified by G2

What do you like best about the product?
I don't like anything about it. I do admire their sales team. How you can convince organizations to buy hot garbage at 3 star michelin restaurant prices is amazing.
What do you dislike about the product?
I have too large of a list but the ones that take the cake are:
-Huge number of false positives
-I spend more time figuring out false positives vs. fixing real issues
-The UI is just ugly to look at especially after the latest upgrade to the UI
-The reports are abysmal and not helpful for regulated spaces
-Alerts are difficult to configure and fine tune
-The limited support for GCP and other cloud environments re:rules/alerts
-Lack of comprehensive attacker or threat based models or views (other vendors excel)
-Support has got to be one of the worst in the industry
-Once you sign on the dotted line, you'll be forgotten until your renewal is up
What problems is the product solving and how is that benefiting you?
It was supposed to help me solve CSPM and vulnerability management. I have to rely on other tools to actually do this for me today.


    Veeresh P.

Good Product with Awesome CNAPP Capabilities

  • March 03, 2024
  • Review provided by G2

What do you like best about the product?
1] Very Good Graphical User Interface and very easy interface which even dummies can easily use this product
2] It provides not only vulnerabilities and threat reports but also provide remediation instructions
3] THe most best thing about the Prisma Cloud is that Out organization has got the Partner Portal Access of Palo Alto named as "Palo Alto Beacon" where we can learn all the Product features about Prisma Cloud and also learn new cloud security concepts.
What do you dislike about the product?
1] Very costly.
2] Also the pricing model is very hard to understand for the presales consultant or even the Prisma cloud buyer.
3] User can easily use this product but when any issues come or any troubleshooting is required then We have faced a lot of problems. Their documentations in Palo Alto Beacon or in the internet is also very hard to understand.
What problems is the product solving and how is that benefiting you?
Palo Alto Prisma Cloud has many Cloud Compliances such as PCI-DSS, HIPAA, CIS benchmarks, etc for which we can attract a lot of customers of various fields.


    Computer Software

Excellent platform for a single-pane view of your cloud deployments across CSPs!

  • October 30, 2023
  • Review verified by G2

What do you like best about the product?
The capability of Prisma Cloud to display the posture of cloud accounts across cloud platforms is a very useful thing for daily operations. It is easy to navigate.
What do you dislike about the product?
The subscriptions/cloud accounts are not integrated automatically in rare occasions
What problems is the product solving and how is that benefiting you?
Prisma cloud assists us to fix the possible misconfigurations reported across the cloud accounts which helps us prevent possible security threats.


    Consumer Services

Prisma not recommended solution

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
Nothing, they don't have good support technical for standard customer, if you want good support you need to buy Premium support.
What do you dislike about the product?
Solution management and architecture of this product and it is also not user-friendly
What problems is the product solving and how is that benefiting you?
One issue to resolve they are taki almost 1 Month time but still you will not get any appropriate response


    Banking

Best tool for cloud Security and workload protection

  • August 24, 2023
  • Review verified by G2

What do you like best about the product?
Inventory dashboard and runtime protection rules and policies and alerts for the cloud Security and workload protection using prisma cloud.
What do you dislike about the product?
Nothing yet. Working as all aspects as customer focused product
What problems is the product solving and how is that benefiting you?
Workload protection and crytominer detection and events on the host and containers


    Information Technology and Services

Great CSPM when integrated with other Prisma products and small number of cloud computing accounts

  • August 18, 2023
  • Review provided by G2

What do you like best about the product?
I loved it when we first got it. It was the first CSPM we got at my company and we deployed it to our top 5 AWS accounts. I loved the visibility and seeing all the frameworks and areas for improvements as well as getting alerts for new resources spun up that weren't secure or were outside of our business standards (i.e. new instance, open on all ports, world accessible)
What do you dislike about the product?
2 main things that were a determining factor for us at renewal was the number of API calls against our cloud resources. We maxed out our API calls per day due to the sheer volume of queries it does against AWS. We had to really rachet that back to keep legitimate business API calls from getting dropped.
The other was the renewal. We were licensed by cloud account, not by resources, etc, so renewal was from 5 accounts to 90-ish and it was way way WAY cost prohibitive for us, so we had to drop it.
What problems is the product solving and how is that benefiting you?
Gaining visibility into our cloud infrastructure and where we were multi-cloud, we needed a single pane of glass to look across all the systems with similar metrics, regardless of if it were GCP, AWS, Azure, etc. It was our first CSPM so having this greatly helped know our security posture whereas before, it was very much "known unknowns"


    Tulio B.

Excellent CSPM Tool

  • July 04, 2023
  • Review verified by G2

What do you like best about the product?
The tool shows Compliance and Alerts with extreme detail. It supports the most security standards I've seen in a CSPM tool, such as SoX, LGPD, GDPR, CIS (all versions). Also, automatic remediation is a great advantage.
What do you dislike about the product?
Investigations and Policy customization is complex and confusing to do. To customize a policy, you need to understand the RQL language, which is not intuitive.
Also, the Data Security Module never worked properly in my company. We make the scan, Prisma Cloud shows the alerts, but when we remediate the files, it doesn't update, doesn't disappear from the console.
What problems is the product solving and how is that benefiting you?
Compliance of the multiple Cloud Platforms we work with. Container security and auto-remediation of misconfigured resources. It helps me to keep the cloud secure, keep compliance of the cloud, discover resources misconfigured and at risk.


    Santhosh K.

A accomplish Platform for Cloud Security

  • June 24, 2023
  • Review verified by G2

What do you like best about the product?
- a wide range of security services, including threat detection and response, cloud compliance, vulnerability management, and comprehensive cloud security coverage.
- easily expanded by integrating with various cloud providers and third-party security technologies.
_ offers thorough information on cloud activities and assets, making spotting and monitoring security threats simple.
What do you dislike about the product?
- Prisma Cloud is a high-end cloud security platform, which could be pricey for some businesses.
- Some users may find the Prisma Cloud user interface perplexing, particularly those who are unfamiliar with the ideas of cloud security.
- the ability to scan expansive cloud environments can be slow.
What problems is the product solving and how is that benefiting you?
The comprehensive cloud security platform Prisma Cloud provides a variety of capabilities and integrations. It is a fantastic option for businesses that must connect their cloud security with other security technologies and safeguard their cloud environments across various cloud providers. However, Prisma Cloud's user interface might be challenging and costly.


    Medical Practice

Prisma Cloud provides with good Security Posture of the company

  • June 20, 2023
  • Review provided by G2

What do you like best about the product?
integration with AWS, Azure Organization to automatic onboard new accounts
What do you dislike about the product?
AWS Security Hub integration isn't convenient. Requires each integration setup for every account.
What problems is the product solving and how is that benefiting you?
Gives the overall posture of our environment at a glance


    NJ S.

Comprehensive Solution for Cloud Security

  • May 03, 2023
  • Review provided by G2

What do you like best about the product?
Prisma Cloud is an innovative cloud security platform that provides organizations with a comprehensive solution to protect their cloud environments. The platform offers a range of security tools and features, including vulnerability management, compliance monitoring, network security, and threat detection and response.

What sets Prisma Cloud apart from other cloud security solutions is its ability to provide a complete view of an organization's cloud environment, allowing for a more proactive approach to security. The platform also offers automated compliance checks, which can help organizations reduce the risk of non-compliance and associated penalties.
What do you dislike about the product?
There are some undisclosed features and a generic bug in the secret key management service that should be addressed. Additionally, the cost of using the platform may be a downside for some users.
What problems is the product solving and how is that benefiting you?
Prisma Cloud from Palo Alto Networks is solving a number of problems related to cloud security. It secures applications from code to the cloud, enabling security and DevOps teams to work together seamlessly. it helps to solve most of the CI/CD issues that are application-level problems, saving teams time and money. Prisma Cloud also helps organizations to comply with PCI requirements, making it a valuable tool for cloud security.