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Okta Identity Cloud

Okta, Inc | 1

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External reviews

817 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Computer Software

Great SSO option, that is easy to use and the app is great.

  • June 12, 2020
  • Review provided by G2

What do you like best about the product?
The push functionality and SSO from the Okta Verify app is really easy to use and helps me sign in quickly to my apps and programs.
What do you dislike about the product?
Sometimes the app pulls an incorrect zip code and asks me if I'm signing in from somewhere that isn't necessarily where I'm located. So I've at times declined the request, additionally it tries to snag the login from everything automatically which is good and bad.
What problems is the product solving and how is that benefiting you?
My team and I use it to access our multitude of programs, whether they're apps, web-based or add-ons. It's great and makes signing in much easier and from what i understand, more secure.
Recommendations to others considering the product:
Okta is a very easy-to-use SSO platform, while I'm unaware of the back-end ease of set-up/implementation I can confirm that as a user it's easy to use and the app makes it a breeze with the push functionality.


    Tyson M.

Simple for the entire organization

  • June 11, 2020
  • Review verified by G2

What do you like best about the product?
I want to start off by saying I am not in IT. I cannot speak to how easy Okta is to implement or to add apps. But, from a person who uses Okta every day, I really enjoy it. Like any SAML/SSO company, I love how Okta stores your login information for your company applications and websites. You log in to Okta, and then you don't need to sign in to any other website (as long as it's added to Okta). This definitely helps with the security and assigning users to the right applications.

The Google Chrome extension is fantastic. I can click the Okta icon on the top-right in Chrome and quickly see all my assigned apps. Click one, and I automatically go to the site and I'm logged in. It makes it so I don't have to bookmark all of our organization's sites.
What do you dislike about the product?
I'm not sure if I have anything I truly dislike. Sometimes, I'll already be logged in and either Okta or my browser doesn't know that when I go to a different site and has me re-login. But, it's not a big deal.

Our organization has two-factor authentication turned on. This means that you enter your Okta password and then you must also authenticate with your phone. It's kind of a pain. However, I got an Apple Watch and seriously...it's almost worth spending the dumb $400 for an Apple Watch just for the Okta app on the watch. Instead of authenticating through your phone, you get a notification directly to your watch, click "Yep, it's me" and then you're signed in to Okta. Makes it so much faster. I wish the regular phone authentication was as fast. You have to unlock your phone, click on the Okta notification, give your face-id and then click "yes, it's me". It's a lot more steps.
What problems is the product solving and how is that benefiting you?
Okta helps keep all our organization's apps in one place. It increases our security with one password and use of SSO/SAML for everything else. Assigning new apps to new hires is easier.
Recommendations to others considering the product:
I'm not really the expert for other SAML/SSO providers, but I'm pretty sure Okta has a free account you can use to try it out. I did some testing for creating an app in Okta and it was pretty easy (and I literally do not have any background in IT). I was able to find information online to create a Help Center article about how to connect Lucidpress with Okta and it wasn't too bad.


    Information Technology and Services

Convenient way to keep your accounts protected!

  • June 04, 2020
  • Review verified by G2

What do you like best about the product?
Okta makes it easy to maintain distinct passwords for every account I have, but access them through a single Okta log-in, using 2-Factor Authentication. Furthermore, I am able to change just one Okta password and it automatically reconfigures the log in for all my Okta apps/tiles, like magic!
What do you dislike about the product?
Sometimes there are issues syncing between Google Chrome and Okta, when it comes to my Google Account. Google Chrome will show I'm signed in for one of my Gmail accounts, but Okta isn't synced with it, which gives me an error. It might just be a problem with how my company has configured it, or a problem with how it's integrated with Google Chrome.
What problems is the product solving and how is that benefiting you?
We might use it for more purposes than the ones I checked that I just don't know about, as I'm not an Okta administrator.


    Computer Software

decent product but more cons than pro

  • June 02, 2020
  • Review provided by G2

What do you like best about the product?
It does what it is supposed to but I am not fan of anything else. The dashboard function is helpful and clean
What do you dislike about the product?
I dislike the app format. I don't like having to download so many apps on my personal phone especially when I have an old phone and not enough memory. I rather use an old school remote token. Like what am I supposed to do if my phone breaks or gets stolen. It is a major inconvenience. Okta logs me out so frequently and I hate having to login 3x-5x a day.
the dashboard kind of breaks. Sometimes you have install every plugin.
What problems is the product solving and how is that benefiting you?
Okta serves a 2 factor authentication problem. It isn't a problem for me but it solves a security problem for the company.


    Retail

Review from IAM Architect

  • May 28, 2020
  • Review provided by G2

What do you like best about the product?
OAN - has over 6000 pre built integrations, easy to use, documentation and support
What do you dislike about the product?
Limited capabilities to customize the product
What problems is the product solving and how is that benefiting you?
CIAM - access management for millions of consumers


    Vidhi K.

outstanding performance of Ujet

  • May 22, 2020
  • Review verified by G2

What do you like best about the product?
One thing like most is Ujet features that we can do many things from a single software in few seconds.
What do you dislike about the product?
In my opinion, there is no competitor for this software as it is providing many different and new features in comparison of others.
What problems is the product solving and how is that benefiting you?
Many of the problems are solved in few seconds via Ujet as we can check our login or logout time as well as our break time.
Recommendations to others considering the product:
I would like to advice everyone should use it once as a user, i'm sure you'll used to it as it is a very amazing software. It always solve our queries on a single click.


    Online Media

Okta makes having different software tools easier to navigate

  • May 20, 2020
  • Review verified by G2

What do you like best about the product?
I like that Okta is easy to use. It's simple to add additional tiles and streamlines the process of using multiple software tools in your day to day.
What do you dislike about the product?
I dislike having to verify my identity so often.
What problems is the product solving and how is that benefiting you?
Okta simplifies the process of using multiple software tools for one job. I like having a landing page that I can go to where everything is at my fingertips.
Recommendations to others considering the product:
It would be wonderful to not have to verify identity as often as we do.


    Internet

Okta Review

  • April 20, 2020
  • Review provided by G2

What do you like best about the product?
Okta makes it very easy to find all products within my stack in 1 spot
What do you dislike about the product?
The Chrome browser sometimes does not update properly
What problems is the product solving and how is that benefiting you?
It makes monitoring all our apps very easy


    Non-Profit Organization Management

The best thing that ever happened to onboarding!

  • April 20, 2020
  • Review provided by G2

What do you like best about the product?
We use Okta's SSO service. This allows us to assign apps and logins to our staff without them having to save all those passwords anywhere insecure. The biggest benefit so far has been how quickly it allows us to get new staff members up and running. When we set up their technology initially, we install Okta and the needed apps. On their first day of work, they simply login via Okta and are ready to go.
What do you dislike about the product?
I don't like that Okta doesn't save passwords for sites that it bookmarks for users. I also acknowledge that this could be a user problem that I just don't know how to correct at this point. I've used LastPass in the past, and I think they have the edge here. LastPass also have a vault for saving WiFi passwords and Banking Information. Okta does not offer this, but it is also a different type of service. It would be quite helpful, though.
What problems is the product solving and how is that benefiting you?
I no longer need to reset passwords for shared apps when one person loses it! I also can change the password, as admin, without the user ever needing to know it. This has helped decrease a lot of tech support cases.


    Information Technology and Services

Difficult to use

  • April 07, 2020
  • Review verified by G2

What do you like best about the product?
I don't really like it at all to be honest
What do you dislike about the product?
-There are two different apps for SSO and for verification - how does that make any sense?
-I have to verify my login every time on my phone and it asks me to do this 2-3 times a day, which is a pain. I run into a demo and have to take 5 minutes to get my phone and verify my login before I can show my prospect the demo, huge pain
-We didn't really get any training on how to use it and it is not very seamless to me at all, for instance, I tried to login to a separate app I use and it doesn't even let me login because its not "Registered" with Okta

I much prefer LastPass from a user friendliness standpoint. Lastpass allows me to categorize apps based on use as well as generate organic passwords.
What problems is the product solving and how is that benefiting you?
-Issues logging into apps
-Issues staying logged in when I need it most.

I wish that Okta allowed me to log in at the beginning of the day so it wouldn't disrupt my workflow through out the day with the verify app