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Best EDR in the industry
What do you like best about the product?
-Has the best leading industry EDR for detection and prevention
-Easy-to-use event search and customized queries
-Comprehensive logs for forensics analysis (Investigate > Search or Investigate > Host)
-Awesome subreddit if you wish to ask the community for community engagement and any other questions on /r/crowdstrike
-RTR for remote access (several in-depth commands to look further than the dashboard)
-Easy-to-use event search and customized queries
-Comprehensive logs for forensics analysis (Investigate > Search or Investigate > Host)
-Awesome subreddit if you wish to ask the community for community engagement and any other questions on /r/crowdstrike
-RTR for remote access (several in-depth commands to look further than the dashboard)
What do you dislike about the product?
-Support takes a long time to respond
-Support does not necessarily answer your ticket - sometimes they tell you to refer to your TAM team
-Chat wait times can be long
-Support does not necessarily answer your ticket - sometimes they tell you to refer to your TAM team
-Chat wait times can be long
What problems is the product solving and how is that benefiting you?
They are an excellent defense against malicious attacks. I find their machine learning to be the best-in-class for EDR for unknowns or zero-day attacks, which aligns with our security objectives.
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Reliable & Effective
What do you like best about the product?
We have been using Crowdstrike for a few years now and it has proven to be a very reliable software platform to protect our assets both on-prem and remote. They continue to stay ahead of the game and forward-thinking in regards to threats and are some of the first vendors to respond and be able to immediately block zero-day type attacks.
What do you dislike about the product?
The only downside I would say at this point is the cost. It's hard to put a price on reliable software that just works so inevitably it's worth the price but it is one point of dissatisfaction.
What problems is the product solving and how is that benefiting you?
Crowdstrike Falcon Endpoint Protection helps to secure our fleet of devices by utilizing a more logical approach to threat actors and their software by looking at the actions a user, computer, program, etc are executing rather than your standard anti-virus/malware software that uses more static virus definitions. Because of this, they are nearly always able to stop zero-day attacks in their tracks which mitigates our risk.
CrowdStrike Falcon
What do you like best about the product?
The account team is so helpful and goes out of their way to help you. The product is pricy but pays for itself it has prevented attacks in our environment.
What do you dislike about the product?
The price is, but if your organization/company can afford it, it is worth it. The complete team could be better as well (or don't recommend that add on)
What problems is the product solving and how is that benefiting you?
Endpoint Security and visibility into the environment. This benefits us because the Falcon agent instantly stops threats and attacks.
Crowdstrike Falcon Endpoint Protection Platform
What do you like best about the product?
Crowdstrike Falcon Endpoint Protection is a robust platform that is easy to deploy at scale and provides many automation and orchestration capabilities. It leverages powerful machine-learning models and an unparalleled global sensor network in the industry. The Crowdstrike Overwatch team is a force multiplier for organizations. Training is delivered through Crowdstrike university with top-notch instructors who are knowledgeable and experienced in the field. The webinars offered by Crowdstrike to the community provide timely cyber situational awareness for organizational leaders. I highly recommend this product.
What do you dislike about the product?
Crowdstrike Falcon Endpoint Protection is a very well-engineered security product.
What problems is the product solving and how is that benefiting you?
Crowdstrike Falcon Endpoint Protection identifies complex cyber threats to the organization.
Easy to deploy, highly effective
What do you like best about the product?
The deployment process was very easy. The ability to run the sensor in learning mode before fully enabling it made for a smooth transition for our business.
What do you dislike about the product?
The product offerings are diverse and complicated. It took some time to really understand what we needed to accomplish our objectives.
What problems is the product solving and how is that benefiting you?
We have the best endpoint protection solution in place now. We have not experienced any false positives and our admin time on the platform has been reduced.
Great experience
What do you like best about the product?
Crowdstrike documentation is superb and so is the support.
What do you dislike about the product?
Been running into issues with Investigate app lately.
What problems is the product solving and how is that benefiting you?
Great cloud solution for endpoint protection
Crowdstrike has always been there when we need them
What do you like best about the product?
That one look at the dashboard gives me the immediate status of our activity, no hunting, no searching.
The sidebar provides endpoint security, or threat intelligence, with just a click
The sidebar provides endpoint security, or threat intelligence, with just a click
What do you dislike about the product?
Sometimes when I'm in the dashboard, I get sidetracked and spend hours checking gout stuff; there is so much data to look at..
But I'm not sure that's genuinely a downside
But I'm not sure that's genuinely a downside
What problems is the product solving and how is that benefiting you?
Having to put resources into chasing malware and never having peace of mind that our network is secure
with just one look at the dashboard, we can see what is going on and what trends are coming.
with just one look at the dashboard, we can see what is going on and what trends are coming.
Top xDR vendor
What do you like best about the product?
Low false positives, low system footprint. Top threat intelligence and efficiency.
Continuously broadening their toolset, giving us more options for consolidation and product integration.
Remote threat response capability which is efficient and reliant.
Broad range of options for prevent/detect/respond/update policies, which cover all our use cases.
Continuously updates and improves their products, while keeping customers up-to-date on changes and improvements.
Continuously broadening their toolset, giving us more options for consolidation and product integration.
Remote threat response capability which is efficient and reliant.
Broad range of options for prevent/detect/respond/update policies, which cover all our use cases.
Continuously updates and improves their products, while keeping customers up-to-date on changes and improvements.
What do you dislike about the product?
It takes time to learn the ins and out of the product, but free weekly workshops and their University courses help to tackle this.
What problems is the product solving and how is that benefiting you?
It keeps our endpoints secure without adversely impacting the digital user experience.
Excellent product that is very easy to deploy and use
What do you like best about the product?
The lightwieght endpoint that is very easy to deploy along with excellent customer service.
What do you dislike about the product?
The learning curve for the portal takes a little while but is easy to grasp after a week or so.
What problems is the product solving and how is that benefiting you?
The unparalleled real time protection without the use of definition scanning while not over stressing endpoints.
Great product requiring minimal manual intervention and operation time
What do you like best about the product?
The platform is great for threat protection. I specifically appreciate that it has been tuned not constantly to give false positives like our previous vendor. It hasn't required much manual intervention or oversight to keep it running and working well. The onboarding profiles provide a function to roll out the deployment gradually. This helps prevent long-term deployment issues and keeps the user base happy. We like that the application requires a cloud unlock key to remove/deactivate, so an attacker cannot disable the product even if the device is compromised and admin access is gained.
What do you dislike about the product?
A more granular update policy for the client agent would be great.
What problems is the product solving and how is that benefiting you?
The product solves our requirement for an AV/anti-malware product. It works across both our windows and MacOS fleet with a single product. It prevents us from needing to manage multiple vendor products for AV protection.
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