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External reviews

181 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Axel Somerseth C.

Auth0 is very well to deal with identity. A reliable and scalable service.

  • July 23, 2020
  • Review provided by G2

What do you like best about the product?
I like the API is very intuitive.
And also I like Auth0 reports, it helps me to understand the identity data on a project.
What do you dislike about the product?
Maybe the performance of react components, I felt it slowly.
What problems is the product solving and how is that benefiting you?
The problems that I solved is to not build things on a database to manage users identification, and integrate socials api for sign in


    Banking

It's easy to work and provides enough safety

  • July 23, 2020
  • Review verified by G2

What do you like best about the product?
Dashboard and easy to work, complete and strong.
What do you dislike about the product?
I think search should be easier, as example when you need to find an user, you should select what kind of field you'll search, I think it should show search by any kind of type.
What problems is the product solving and how is that benefiting you?
We're handle our login and we note it's really safe.
Recommendations to others considering the product:
It's usefull and safe, I guess it's a great tool in order to be a company safer.


    Tomas R.

Great and fast experience

  • July 23, 2020
  • Review verified by G2

What do you like best about the product?
Very fast to setup my login in my website. A lot of step by step tutorials in a lot of languages. Also the forum was very helpful in some little issue.
What do you dislike about the product?
Nothing. I really recommend using auth0.
What problems is the product solving and how is that benefiting you?
All the login and the password store. Also linking login with other platforms.


    Computer Software

I recomended to use Auth0 is a great and easy to implement in my applications

  • July 23, 2020
  • Review verified by G2

What do you like best about the product?
Is very easy and have many configurations
What do you dislike about the product?
Price, I would like if the price will be less.
What problems is the product solving and how is that benefiting you?
Only for add the authorization
Recommendations to others considering the product:
Is very Easy to implement


    Mike N.

Truly frustrating experience with account management and support

  • June 11, 2020
  • Review provided by G2

What do you like best about the product?
Auth0 seemed like a great option for us as we were a relatively small engineering team that didn't want to build identity resolution internally. We did shop around and it looked like Auth0 was a good choice for us to grow into. It did for the most part deliver on our needs for a couple of years.
What do you dislike about the product?
Their tiering for pricing is very much not aligned with a small-medium sized growing company. No options for bolt ons of needed functionality but without the need for volumes that their enterprise tier is priced for.

In particular, all we wanted was to give our users another option for multifactor authentication (i.e. SMS or email). The software let us do that, but there was a cryptic message that upon reading closer does say you're not supposed to turn that on unless you're enterprise.

What is this? some kind of honey trap? I understand free trials, bolt ons, etc. But particularly for a feature that could have security implications, should you really let your customers wander into using something that you will yank from them?

Trying to work with them to turn this off with as little disruption to our customers as possible has also been full of surprising frustration. The data is in their database about which of our customers use the functionality we want to turn off. However, apparently there's no way they can help us to access that.

It's not data that is exposed in the user export, rather only in the user interface that we're expected to write our own script to 'scrape' user by user.

That's just the technical side of frustration.

The communications from business development managers and account managers has been rude and unhelpful.

I get the 'you get what you pay for argument', maybe our contract isn't that valuable to them, but there's no way I'd recommend paying the enterprise value if this is the type of organization we would be working with.
What problems is the product solving and how is that benefiting you?
We've used Auth0 as an identity provider for our B2B application. We've realized the typical benefits you'd expect from an identity provider in authentication flows for users as well as machine to machine.
Recommendations to others considering the product:
Identity providers aren't the type of software you want to be switching very often. I would strongly advise those thinking about using Auth0 to understand that they have a good product for the entry level low price point. However, as your company grows and you want to scale the functionality you use, this is probably going to cause you headaches with Auth0's price tiering.

There are many other providers that are much clearer with their tiering and offer similar if not superior functionality.


    Gianluigi L.

Very easy to set-up

  • April 06, 2020
  • Review verified by G2

What do you like best about the product?
I like the most the Login Page Customization
What do you dislike about the product?
I don't like that there is no mobile app for the user management
What problems is the product solving and how is that benefiting you?
I am using Auth0 as Identity provider in my KeenBeer application. I don't have to handle with the infrastracture and different protocols implementation


    Eric H.

Seamless integration with Auth0 to speed up build time

  • March 31, 2020
  • Review verified by G2

What do you like best about the product?
It's another item that we don't have to build
What do you dislike about the product?
It's not easy to use the same Auth0 with multiple application with different branding
What problems is the product solving and how is that benefiting you?
Auth service. Need no build independent service on our end
Recommendations to others considering the product:
Think of your needs, and see whether Auth0 fits or not


    Computer Software

Used Auth0 for a new auto subscription platform.

  • March 30, 2020
  • Review provided by G2

What do you like best about the product?
Quick and easy to integrate, easy to switch authentication methods.
What do you dislike about the product?
We had to use multiple accounts to get satisfactory separation between dev and production environments.
What problems is the product solving and how is that benefiting you?
Used Auth0 for passwordless authentication for a new platform. Saved the team time to get to a quick auth solution.


    Jameson H.

Industry leader in identity management

  • March 30, 2020
  • Review verified by G2

What do you like best about the product?
Fully featured identity management solution. Complete and total control of role-based access configuration. Full suite of integrated 3rd party tools.
What do you dislike about the product?
Getting in quick contact with support technicians can be difficult.
What problems is the product solving and how is that benefiting you?
Auth0 has allowed us to offload all single sign on authorization / authentication, allowing our development team to focus on building our core platform.


    Charles A.

Very complete platform to handle user authentication, can scale from startup to enterprise needs.

  • March 30, 2020
  • Review verified by G2

What do you like best about the product?
The security aspects and implementation are rock solid.
What do you dislike about the product?
The documentation is awful, and there's many bugs in the SDKs they provide (mostly the ones that involve UI, the user experience is terrible). Stay away from it as much as you can, and you'll have a great experience with Auth0.
What problems is the product solving and how is that benefiting you?
Implementing user identity and access control is hard to get right, and achieving compliance can become expensive. We've got both benefits from Auth0.
Recommendations to others considering the product:
Use it as a platform only, don't rely on their UI/SDK too much. Their strength really lies in providing identity and access control with a solid implementation of the industry standards, as well as support compliance for systems.