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External reviews

181 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Non-Profit Organization Management

Seamless Integration

  • March 14, 2020
  • Review provided by G2

What do you like best about the product?
My team and I use Auth0 to facilitate a unified login across all our internal tools and external software. Unlike its biggest competitor, Okta, I particularly like that Auth0 provides a seamless integration to nearly every stack possible, while Okta limits you to a much more narrow stack.
What do you dislike about the product?
The pricing model is a bit confusing and can take a little bit to understand. The dashboard is also a bit clumsy.
What problems is the product solving and how is that benefiting you?
Our staff had different login credentials across 8+ different platforms. On top of the pre-existing learning curve of using the software, the need to log in individually to each service made it even more difficult to onboard new team members.


    Furniture

Very responsive, provide good documentations and API's

  • March 04, 2020
  • Review provided by G2

What do you like best about the product?
Documentation and responsivness. Ease of onboarding applications.
What do you dislike about the product?
Can't start an Auth0 session from outside of the universal login. Low rate control on management API.
What problems is the product solving and how is that benefiting you?
Modernization and the standardizing of the autenthication/authorization flow. Contact method verification. SSO cross domains. Change password is now a more secure flow.
Recommendations to others considering the product:
Go all in on the OIDC flows including the universal login- It will make your life easier.


    Computer Software

Good and directy contact

  • March 03, 2020
  • Review provided by G2

What do you like best about the product?
The short term interaction options and emails.
What do you dislike about the product?
Sometimes there were actions missed in the conference call
What problems is the product solving and how is that benefiting you?
Managing Customer access to our products.


    Kyle F.

Auth0 - Auth for your apps

  • February 28, 2020
  • Review provided by G2

What do you like best about the product?
Powerful and simple. We did alot of pocs and thought around what would work best to solve our identity problems for our apps. Auth0 came out #1.
What do you dislike about the product?
To be honest i have no blaring issues with Auth0. I would love to use it internally for our employees but honestly its really designed for application and developer use.
What problems is the product solving and how is that benefiting you?
I was not on the implementation team but the problem to be solved was to allow authentication to our app via a customers idp. Auth0 solved this.
Recommendations to others considering the product:
Use the support. They are there to assist


    Matthew M.

The most flexible authentication as a service provider available

  • February 28, 2020
  • Review verified by G2

What do you like best about the product?
Auth0 provides quick and painless integration into almost all major identity providers. Setting up Auth0 is quick and easy to do. Auth0 rules provide a dynamic mechanism to change the functionality of the auth system. Delegated admin dashboard customization allows for multiple complex use cases.
What do you dislike about the product?
Inflexibility in the configuration of Apple mobile metadata. Inability to specify a login session should use HTTP session cookies (instead of long lived cookies) which is a security hole when providing authentication for applications that may be used on public terminals. No programmatic mechanism to create a new tenant nor install extensions (all must be done through the Auth0 Management UI).
What problems is the product solving and how is that benefiting you?
Migration from legacy user store to cloud based. Integration with social identity providers.
Recommendations to others considering the product:
Auth0 can quickly be used to provide sign on functionality to a new or existing product.


    Martin P.

Very good product

  • February 27, 2020
  • Review verified by G2

What do you like best about the product?
You can set up the tool right away, to implement it fast
What do you dislike about the product?
There are some corner cases not working, and after the notification, the ticket was filed but there are not any action plan or fix estimation. Also each login uses one token, by default, and the team did not assesed the team very well, on advicing them to make them perdurable for reutilization.
What problems is the product solving and how is that benefiting you?
The credit card login. The ammount of users it can handle is very good and the customization level is excellent.
Recommendations to others considering the product:
Ask for perdurable tokens to the team instead of letting the default configuration.


    Publishing

Seamless integration, great documentation

  • February 25, 2020
  • Review verified by G2

What do you like best about the product?
Great error messages! Helpful and precise, often the possible solution is included alongside direct link to a proper place in settings.
What do you dislike about the product?
Some functionality is missing from Java SDK
What problems is the product solving and how is that benefiting you?
Auth0 allows us to stop worrying about incorrectly authenticated or authorized users.


    Sarah S.

Does the job and more!

  • February 25, 2020
  • Review verified by G2

What do you like best about the product?
Is a strong, well tested, authentication service. The logs are very detailed so I can see everything that happened, in case there is a bug. Auth0 has MFA support, and a great UI. It is very easy to find everything I need on the site.
What do you dislike about the product?
There is not a whole lot of API documentation and there is a bit of a learning curve to learning it.
What problems is the product solving and how is that benefiting you?
Creating new users and authenticating their login to their accounts. One awesome benefit is being able to use the account login tool already premade by Auth0.


    Randy A.

We've had a good, yet imperfect experience so far with our auth0 integration

  • February 25, 2020
  • Review provided by G2

What do you like best about the product?
Responsiveness of the auth0 support team and overall easy of use once the integration has been completed.
What do you dislike about the product?
We use only a small subset of auth0 features and often product updates do not affect us, yet we must still shepherd, monitor, and test upgrades to the product that do no affect the features we're using.

Our usage of the auth0 requires very little resources on the AWS instance we have provisioned, yet during each upgrade we are told that our instance is insufficiently provisioned.
What problems is the product solving and how is that benefiting you?
As a multi-tenant SaaS provider, we only use auth0 as a middleware between our customers and ourselves to provide authentication with identity providers. For this purpose, it has served our needs well.


    Chintan P.

Really easy and versatile authentication for your web-apps

  • February 24, 2020
  • Review verified by G2

What do you like best about the product?
I was able to quickly implement Auth0 without any cost for my solution. The web-UI for configuration is really powerful and straightforward to use. It handles third-party authentication services seamless-ly so we do not worry about that.
What do you dislike about the product?
It is still not clear how safe the solution is with just Auth0, i.e. a security audit might still be necessary to ensure that attack surfaces have been minimized and best practises are being followed.
What problems is the product solving and how is that benefiting you?
I use Auth0 for authentication and user management. Since our use is limited, we just use the free-tier and Auth0 was really easy to implement and integrate into our solution after.
Recommendations to others considering the product:
Definitely consider this.