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External reviews

181 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Management Consulting

It's pretty complicated but that's because of the subject matter

  • December 22, 2020
  • Review provided by G2

What do you like best about the product?
It makes the harder things more easy, without making the easy thing that more difficult.
What do you dislike about the product?
I suppose its inherent in the subject matter but there is just lots of terminology you'll need to become familiar with. Jsk's, jst's, identity tokens, access tokens, key providers etc.

Maybe there should be a list of terms you need to know on the getting started page.
What problems is the product solving and how is that benefiting you?
Providing users with a more trustworthy way of connecting with my app.


    Information Technology and Services

Experience of using Auth0

  • December 22, 2020
  • Review provided by G2

What do you like best about the product?
Very Good documentation for the features available in Auth0.
What do you dislike about the product?
more video tutorials should be there which show the feature implementation step. its easier way to understand
What problems is the product solving and how is that benefiting you?
IAM and RBAC
Recommendations to others considering the product:
create more video tutorials so that we can showcase the feature to the clients in a better way


    Marcelo T.

Powerful, Trustful, Secure

  • December 21, 2020
  • Review verified by G2

What do you like best about the product?
HA, compliant, secure, market recognised

Product functionality and performance
Strong services expertise
Product roadmap and future vision
What do you dislike about the product?
Lack of tools for corporate governance and fine grain access level for management (I see Auth0 it's working hard to improve this features)
What problems is the product solving and how is that benefiting you?
Rollout globally seamless and standardised customer experience

Create internal/operational efficiencies
Improve customer relations/service
Improve compliance & risk management
Improve business process outcomes
Drive innovation
Reduce time to market
Recommendations to others considering the product:
It's been a great journey integrate our company web application portfolio with Auth0 for authentication and authorisation.


    Pavan K.

It offers good service and customer support

  • December 21, 2020
  • Review verified by G2

What do you like best about the product?
The customer support and the different services using mail
What do you dislike about the product?
I think there are no flaws with Auth0 It's excellent service
What problems is the product solving and how is that benefiting you?
Just to check my code to receive a mail as a service and obtain the results
Recommendations to others considering the product:
It's the best email service out there


    Adewale O.

Authentication in minutes

  • December 12, 2020
  • Review verified by G2

What do you like best about the product?
I can integrate social media authentication in a few minutes, and can also use Auth0 as a wrapper for the application authentication.
What do you dislike about the product?
For now, None. Their articles both video and text are great.
What problems is the product solving and how is that benefiting you?
Authentication, Authentication in minutes


    Events Services

Feature Rich - Slightly Confusing Docs - Complicated Metadata

  • December 12, 2020
  • Review verified by G2

What do you like best about the product?
Setup seems easy, dashboard is well thought out
What do you dislike about the product?
understanding custom meta_data and access to it after login, appears it purposefully obscured in order to follow spec, but that's not whats advertised in the docs. and accessing custom metadata fields was not intuitive when i tried it.
What problems is the product solving and how is that benefiting you?
simplifying authentication and handling access management, using social login. trying to leverage industry best practices without building them from scratch
Recommendations to others considering the product:
research metadata, and docs first.


    Sebastian R.

Nice solution to "start small but think big"

  • December 10, 2020
  • Review verified by G2

What do you like best about the product?
Time to production. Both doing a solution demo with customer branding and setting up Dev and Test tenants were achieved in a couple of hours. Customizing the standard integrations to fit is rather "configuring" and within minutes, you can test!
What do you dislike about the product?
Real customization is not a thing to do! If you need changes that require you to do full UI/UX adaptation will make you move to a "outside the SaaS" bolt-on.
What problems is the product solving and how is that benefiting you?
Mainly authentication for a globally unified user-community, accessing a number of eServices such configurators, shops, education etc.
Recommendations to others considering the product:
If you are a developer and need to secure any eServices, try Auth0
If you need to provide full customization rather plan to do the login UI screens yourself and do not rely on the "out of the box" Lock.js...


    john kevin c.

ease for log in

  • December 10, 2020
  • Review provided by G2

What do you like best about the product?
Awesome that it comes with a free tier plan when you are still exploring it
What do you dislike about the product?
I don't think I don't have a dislike with this product. Such a great product
What problems is the product solving and how is that benefiting you?
Security. Ease of Authentication
Recommendations to others considering the product:
explore first there is a great free tier plan


    Computer Software

Easy to work with partner for Identity and Access Management projects

  • December 09, 2020
  • Review provided by G2

What do you like best about the product?
CI/CD deployment tool, Management APIs, responsive support team to address product issues and feature requests.
What do you dislike about the product?
Private cloud lags behind public cloud in terms of releases.
What problems is the product solving and how is that benefiting you?
Universal login across various products, machine to machine authentication


    Medical Devices

Pretty good not great

  • December 09, 2020
  • Review provided by G2

What do you like best about the product?
The platform flexibility. Being able to connect many different auth models on the same platform.
What do you dislike about the product?
The platform flexibility. There should be more modernized boilerplate code for real world example.
What problems is the product solving and how is that benefiting you?
Connecting a mix of identities across different systems