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Rocket.Chat Server

Rocket.Chat | Rocket.Chat server 6.13.0

Linux/Unix, Ubuntu 20.04 - 64-bit Amazon Machine Image (AMI)

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External reviews

329 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Hiroshi K.

Great solution to integrate ominichanel.

  • February 07, 2023
  • Review provided by G2

What do you like best about the product?
Security and integration with a lot of platforms.
What do you dislike about the product?
The interfaces isn't friendly and easy to use
What problems is the product solving and how is that benefiting you?
Ominichannel solution.


    Apoorva R.

Rocket chat for modern teams

  • January 29, 2023
  • Review provided by G2

What do you like best about the product?
1. Free and open-source: Rocket.Chat is free to use and open-source, which means that users have access to the source code and can customize and extend the platform to meet their needs.

2. Customizability: Rocket.Chat allows users to customize the look and feel of the platform to match their branding and preferences.

3. Scalability: Rocket.Chat can handle large numbers of users and messages, making it a suitable option for large organizations or communities.

4. Integrations: Rocket.Chat offers a variety of integrations with other tools and platforms, such as Slack, GitHub, and Trello.

5. Security: Rocket.Chat provides a number of security features, including end-to-end encryption, to help keep conversations private.
What do you dislike about the product?
1. Complex setup and configuration: Setting up and configuring Rocket.Chat can be a bit complicated for those who are not familiar with server administration and network protocols.

2. Limited mobile app functionality: The Rocket.Chat mobile app is not as full-featured as the desktop version and may not work as well for users who are frequently on the go.

3. Lack of support for certain features: Some missing features such as screen sharing and video conferencing, which can make it difficult to use certain types of workflows.
What problems is the product solving and how is that benefiting you?
1. Communication and collaboration within teams: Rocket.chat allows teams to communicate and collaborate effectively by providing a centralized platform for messaging, voice and video calls, file sharing, and task management.

2. Remote work: Rocket.chat enables remote teams to stay connected and productive, regardless of location. This can help to improve communication and increase efficiency.

3. Cost savings: By using Rocket.chat, teams can reduce the need for multiple communication and collaboration tools, resulting in cost savings for the organization.


    Steve L.

easy to use, easy to find and add new contacts, frequently gets noticed

  • January 26, 2023
  • Review provided by G2

What do you like best about the product?
Better than other chat program because users notice the chat
What do you dislike about the product?
I had to switch in and out of email to use it so I often lost my place.
What problems is the product solving and how is that benefiting you?
everyone works remote so I could easily reach out and consult with my co-workers.


    Education Management

Great and flexible platform!

  • January 25, 2023
  • Review verified by G2

What do you like best about the product?
Rocket.Chat is the perfect platform for remote team collaboration. You can integrate it with so many other applications, configure it however it works best for your company and its security focus is unique on the market!
What do you dislike about the product?
The user interface can be a bit less intuitive for people who are used to other platforms. However, I can assure that after you get used to it, using Rocket.Chat will be absolutely worth it!
What problems is the product solving and how is that benefiting you?
Rocket.Chat can be the biggest ally to anyone aiming to collaborate in a remote team. Its functionalities and integrations help you achieve fluid and transparent work with your teammates, topping it off with giving you ease of mind with its data security features.


    MEDHAT Y.

Rocket.Chat in my heart and soul

  • January 25, 2023
  • Review provided by G2

What do you like best about the product?
A hassle-free solution without the hassle of downloading of installing a mobile or web app. I just the conference by simply clicking a link. Presentation chats are moderated by the speaker who can directly chat with attendees.
What do you dislike about the product?
It seems as if everything we needed is provided from live presentations to point channels to direct messages.
What problems is the product solving and how is that benefiting you?
Open channels for employees to share their impressions and provide suggestions about the organization and any technical difficulties.


    SAPNA J.

Great privacy and security.

  • January 23, 2023
  • Review verified by G2

What do you like best about the product?
The best thing about Rocket.chat is iits greatly privacy and security. Even the developers of Rocket.chat cannot retrieve private information.
What do you dislike about the product?
Nothing as such. I am pretty satisfied with Rocket.chat.
What problems is the product solving and how is that benefiting you?
It's one of the best platform for networking with community. The problem its solving is with privacy and security and it helps me to keep my information safe.


    FABIO J.

A great choice open source platform of chat.

  • January 21, 2023
  • Review verified by G2

What do you like best about the product?
Integrations on third-party systems. It is stable and has excellent documentation about the functionality's system. It has a great community that finds most of the solutions and possibilities of custom functions by Apps Engine.
What do you dislike about the product?
It does not show the department's name in the "Queued Chats" (currently, it is necessary to click on the room to know the department), but this does not interfere with using rocket.chat.
What problems is the product solving and how is that benefiting you?
Serving the population in the context of a health crisis, such as the Covid-19 pandemic: teleconsultations, telemonitoring and teleguidance with health professionals and chatbots.


    Government Administration

Great experience!

  • January 19, 2023
  • Review provided by G2

What do you like best about the product?
Very flexible tool because it is highly customisable and has many integrations. For a technological tool to allow you to adjust all settings to your needs is really useful.
It also has a very versatile API.
What do you dislike about the product?
There is a lack of optimisation with respect to the CPU/RAM load of the systems, in that respect it is not very reliable.
What problems is the product solving and how is that benefiting you?
Redirect messages.
Better performance in HA mode.


    Balveer Singh Rao 5.

Rocket.Chat is an excellent choice for a team chat tool.

  • January 18, 2023
  • Review provided by G2

What do you like best about the product?
The user experience is smooth and intuitive, making it easy for team members to communicate and collaborate. The interface is well-designed and easy to navigate, and the features are robust and useful. Additionally, the security features are top-notch, providing peace of mind for sensitive information and communication. Overall, Rocket.Chat is a great option for any team looking for a reliable and secure chat platform.
What do you dislike about the product?
Rocket.Chat is a solid team chat tool, but it lacks some of the features that are available on other platforms like Discord. While the user experience is generally good and the security features are strong, the feature set is not as extensive as some other options. For example, the customization options are limited and it may not have as many integrations as Discord. However, if you're looking for a basic chat platform that prioritizes security, Rocket.Chat is a good choice.
What problems is the product solving and how is that benefiting you?
Rocket.Chat is a great communication platform for researchers. It offers a variety of features that are particularly useful for research teams, such as the ability to create separate channels for different projects and a robust search function that makes it easy to find and refer back to specific conversations. Additionally, the platform's security features provide peace of mind for sharing sensitive research information. The user experience is also smooth and intuitive, making it easy for team members to collaborate effectively. Overall, Rocket.Chat is an excellent choice for research teams looking for a secure and efficient communication platform.


    Tiju T.

Own your chat msg, customize and integrate everything. No-compromise guaranteed with this chat tool.

  • January 17, 2023
  • Review provided by G2

What do you like best about the product?
Intuitive, safe and secure, open source, customizable,good support.
What do you dislike about the product?
No complaints as of yet. Everything seems to be working fine.
What problems is the product solving and how is that benefiting you?
Securing the chat. Air-gapped environments can benefit from this app too. Very safe and it is open source. I can trust this tool for communication.