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Rocket.Chat Server

Rocket.Chat | Rocket.Chat server 6.13.0

Linux/Unix, Ubuntu 20.04 - 64-bit Amazon Machine Image (AMI)

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External reviews

329 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Religious Institutions

Rocket.Chat is a great, cost effective option for chat

  • October 13, 2020
  • Review verified by G2

What do you like best about the product?
As someone who was previously a Slack user, Rocket.Chat is very easy to learn how to use. A lot of the shortcuts, language, and overall design is very similar. The mobile app also works well.
What do you dislike about the product?
Downsides are that the search itself is a little buggy, like when you jump to a message sometimes it doesn't jump to the actual message, making it difficult to find where you are. Notifications are also a little difficult to figure out, I seem to get notifications even if I don't have them turned on for that channel.
What problems is the product solving and how is that benefiting you?
I use it as a support base for other software we use, and overall it's helped me to collaborate with others when they are having problems, but it's also helped solve some of my own problems by other users of Rocket.Chat.


    Katie W.

Very good online chatting forum

  • July 06, 2020
  • Review provided by G2

What do you like best about the product?
Easy to communicate and sends messages fast. Super secure. I love the little ding that pops up with every message.
What do you dislike about the product?
Can take some time uploading or logging in, but that is expected. I have only had a few issues trying to connect to RocketChat so it has not been work altering.
What problems is the product solving and how is that benefiting you?
To communicate with a virtual team due to the COVID-19 Pandemic.It is very helpful being able to talk with team members remotely but know your messages are secure.


    john c.

excellent rocket.chat for meeting and internal chat everyone must try it

  • June 22, 2020
  • Review verified by G2

What do you like best about the product?
One of the things that we like most about rocket.chat is its price and functionality since it is much cheaper than other options such as slack and makes it possible to use small companies. Finally, someone thinks of small companies that cannot justify their budget something like this another thing that we loved the first time we saw it is that it is multiplatform since it is available for web, mobile and also for desktop that adds much more ease of communication with everyone at any time and without excuses we also like it Very easy to use since we have older people in the company and we make it very easy to explain the use and it is also easy to use for large meetings of 50 people
What do you dislike about the product?
One thing we have had a problem with Rocket.chat is that sometimes it makes it difficult for us to share files with our colleagues making that part tedious and another thing sometimes its automatic updates are difficult to configure
What problems is the product solving and how is that benefiting you?
We use rocket.chat as our internal chat in which if we wish we could include clients in addition that we can use it with or without the internet it helps us too much in the internal communication of our company


    Nico R.

Great Chat App for Business

  • April 08, 2020
  • Review verified by G2

What do you like best about the product?
It is very easy to use and creates a great work atmosphere. You can have very professional chats about business topics right next to casual banter between colleagues and it integrates well!
What do you dislike about the product?
It's pretty powerful when used internally but it would be nice to have an easy way to create mixed groups with external and internal participants.
What problems is the product solving and how is that benefiting you?
We're using Rocket Chat for communicating between multiple development teams. Especially when working remotely it is great to keep everyone connected.


    Albert S.

A better replacement to Hipchat than Slack.

  • February 06, 2020
  • Review verified by G2

What do you like best about the product?
Unlike Slack, Rocket.Chat allows us to use our own servers. This is great to prevent data breaches and data being stored in the cloud somewhere.
What do you dislike about the product?
Desktop app tends to be buggy. Need to refresh the app sometimes.
What problems is the product solving and how is that benefiting you?
Staff


    Parth s.

Rocket Chat

  • February 03, 2020
  • Review provided by G2

What do you like best about the product?
Rocket Chat is user full communication product with easy UI. I have been using it from past 6 month for internal communication in my company.
What do you dislike about the product?
At times the application crashes which a problem i have been facing for along time.
What problems is the product solving and how is that benefiting you?
It help me with communication with other in my company.


    Sohil P.

A hidden gem of an enterprise IM tool

  • February 03, 2020
  • Review provided by G2

What do you like best about the product?
The organizational group chat feature is great to broadcast informal general updates across the organization. We have lots of interesting and fun conversations there.
What do you dislike about the product?
The UI can be improved to the search seems a little unintuitive.
What problems is the product solving and how is that benefiting you?
We use it for instant messaging across the organization.


    Md M.

Amazing app for chatting with team member

  • February 01, 2020
  • Review verified by G2

What do you like best about the product?
There is a feature to make private groups for some selected team member.
What do you dislike about the product?
Sometimes while sending texts it takes time to show up to other users.
What problems is the product solving and how is that benefiting you?
Currently we are interacting with other team members.
Recommendations to others considering the product:
Rocket is very cheap to use.


    Amanda W.

The application is very robust and easy to use.

  • December 29, 2019
  • Review provided by G2

What do you like best about the product?
Installation is very easy since you could install RocketChat, configure SSL and set up a server job in an hour without having to go through an endless Linux commands. A support function for Jitsi video calling and a notification function. I love the ability to create groups, send a variety of message formats and record chat history.
What do you dislike about the product?
The called video does not sound inside the device just clicks on what makes people jump sometimes, even on Windows if the application runs in the background that has to go to the panel notification to show up in the front.
What problems is the product solving and how is that benefiting you?
The fact that all records of recorded chats are maintained allows for better contact between all employees through chat. Quite simple to send code snippets or photographs or some kind of file to coworkers. Through the reception of an unlimited number of saved messages an almost unlimited storage space and still retains a recognizable positive appearance.
Recommendations to others considering the product:
Provide all the chat options I am looking for. Public media, mobile networks, private messages, webhooks and integrations, including SMS and a chat toolbar on the website. The configuration is incredibly easy with Docker or Ubuntu Snap together it is easy to enter and easy to customize it allows easy integration using WebHooks with Twilio API and has a live chat depending on your website.


    Jessica G.

The Slack alternative you were looking for.

  • November 26, 2019
  • Review verified by G2

What do you like best about the product?
I love how simplistic this tool is for internal communication in your company, it seems to me that its way of preparing and deploying the server is easy and fast. You have two ways to deploy the server, which are by uploading a server in the cloud or installing your own server on your local PC. It can be installed on Windows, Linux and Mac, which are the main operating systems found in productive companies. As for its tools and its features, it is a very complete platform for team collaboration, since you can share all kinds of documents, voice notes, audio and video conferences, photos, etc.
What do you dislike about the product?
The only point I have about Rocket.chat is that there are no voice calls, just video calls. Another thing is that it has little customization for the user, this is a disadvantage with respect to Slack.
What problems is the product solving and how is that benefiting you?
It is an excellent software for internal communications in your business, and since we used it, emails were set aside and now this application is used for instant messages between coworkers.
Recommendations to others considering the product:
It is an open source platform that can be easily integrated with some other software such as Github, Jira, Trello, Drupal, pidgin, Live chat APIs, etc. that can open up endless utilities for this app and save working time for your team . It is recommended for those looking for a communication platform that is easy to deploy and has no obstacles to migrate previous workspaces. If you want to have instant communication with your classmates, upload documents, paperwork, voice notes, live chat and even video conference support, then this is what you are looking for.