Rocket.Chat Server
Rocket.Chat | Rocket.Chat server 6.13.0Linux/Unix, Ubuntu 20.04 - 64-bit Amazon Machine Image (AMI)
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Excellent program which keep getting better
What do you like best about the product?
Rocket.Chat is getting updated rather frequently with fixes and new features rolling in. The development team is responsive when submitting a bug report.
What do you dislike about the product?
Rocket.Chat still has some bugs that are yet to be addressed.
The development team seems capable and rather friendly, but since this is still work in progress they might get overwhelmed at times.
The development team seems capable and rather friendly, but since this is still work in progress they might get overwhelmed at times.
What problems is the product solving and how is that benefiting you?
Communication between team members used to be all over the place, now it's more streamlined.
Recommendations to others considering the product:
Check out their GitHub!
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G2
What do you like best about the product?
I like that it shows when someone is available in real time and also how it notifies you when you have old unread messages.
What do you dislike about the product?
My biggest issue has been gettting my passwoed reset
What problems is the product solving and how is that benefiting you?
The greatest benefit is communicating with co workers who are in other locations very promptly.
Good tool, highly configurable, but still requires some improvements
What do you like best about the product?
It's easy to use yet highly customizable. I really like how it can be configured. The customer support is also nice and helpful. I also like how the access rights management is organized and the pre-defined roles. It's also easy to create new roles - I never used it but I'm glad that it's there in case when I need it.
What do you dislike about the product?
The mobile application is not that good. It's limited in comparison to the web version and it has some bugs. The web version also has some bugs that should be fixed. I had a nasty bug that I couldn't add new credit card or remove the old, expired one. However, it was solved by the support team.
What problems is the product solving and how is that benefiting you?
It's our main internal communication tool. Every employee has it so it's easy for people to reach appropriate people. We use it also as a collaboration tool for the projects we conduct.
Recommendations to others considering the product:
Learn more about the different features of Rocket.Chat. Add your own bot, custom emoticons, create different access roles etc. If you spend some time on configuration and play with the tool, you'll find that there are really nice features hidden there:)
Nice tool, good slack alternative!
What do you like best about the product?
It is self hosted and free. It has all the features we need.
What do you dislike about the product?
Desktop app and mobile app is bit laggyy. Sometimes there are notification problems.
What problems is the product solving and how is that benefiting you?
Rocket chat is nice communication tool for our team internally, as well ar with our customers externally.
Review of Rocket Chat in education
What do you like best about the product?
Easy set up and configuration. Clear pricing structure and quick to get into the hands of our users.
What do you dislike about the product?
The mobile experience isn’t great and the overall UI Isn’t as intuitive as Slack. Mobile UI needs a lot of work to get it to be truly useful.
What problems is the product solving and how is that benefiting you?
Communication between internal staff and external customers in our case students. We needed something quick and lightweight and especially cheap. This has been made possible with the straightforward pricing structure of rocketchat.
Recommendations to others considering the product:
Definitely worth looking at as a cheaper alternative to Slack and easy to configure and install
Lack of Support Led Us to Another Provider
What do you like best about the product?
I liked the features that Rocket.Chat had available. I liked that you could self-host or pay for hosting.
What do you dislike about the product?
I disliked that the support appeared to be outsourced. Support was slow to respond to my issues on initial setup.
What problems is the product solving and how is that benefiting you?
I'm not currently using Rocket.Chat.
Recommendations to others considering the product:
We were looking to switch over from HipChat to Rocket.Chat but were unable to successfully import our HipChat data either through our self-hosted Rocket.Chat server or Rocket.Chat's hosted service.
Goodbye Slack!
What do you like best about the product?
Due to a shared framework it is remarkably similar to its competitors but excels in customization, privacy, and (most importantly) reoccurring costs.
What do you dislike about the product?
New versions can come by the dozens, sometimes several days in a row.
What problems is the product solving and how is that benefiting you?
Rocket.Chat has allowed for increased productivity and collaboration while escaping the ever changing Slack pricing model.
Recommendations to others considering the product:
While the software is open-source it is far from a hobbyist application. Anyone using Slack should make the hop to Rocket.Chat without delay.
Easy to use
What do you like best about the product?
I like that there is a desktop version as well as mobile to use on the go!
What do you dislike about the product?
There really isn't anything I can think of that I don't like.
What problems is the product solving and how is that benefiting you?
Connecting with coworkers quickly.
Great Tool for Instant Communication
What do you like best about the product?
It is quick and has very few problems. I don't get notifications for things that are not relevant to me.
What do you dislike about the product?
Sometimes I don't get notifications for things that ARE relevant to me. However, this is rare.
What problems is the product solving and how is that benefiting you?
It has helped speed up communications internally.
Free, but slightly buggy version of Slack
What do you like best about the product?
It's free and has a desktop app as well as a mobile app. It's similar to Slack but for some reason, less intimidating.
What do you dislike about the product?
There are some bugs w/ it, e.g. # of unread messages not showing on the icon, sometimes the messages still show as unread even after seeing them (w/ no way of actually manually marking them as read)
What problems is the product solving and how is that benefiting you?
Communication w/ teammates on projects or general office updates/news or private messages only involving particular parties; sending links to videos, articles, yelp places (for company lunch), or bitbucket repos
Recommendations to others considering the product:
If you're fine w/ slightly buggy as long as it's free, it's an okay tool. I just try to make sure I keep my earphones in so that I can hear the notification sounds and use that to keep track of whether there are messages I need to pay attention to or not.
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