Rocket.Chat Server
Rocket.Chat | Rocket.Chat server 6.13.0Linux/Unix, Ubuntu 20.04 - 64-bit Amazon Machine Image (AMI)
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The rocket launched
What do you like best about the product?
One of the standout features of Rocket.Chat is its flexibility and customization options. It can be self-hosted on a company's own servers or accessed through Rocket.Chat's cloud hosting, and it offers a wide range of customization options, such as integrations with third-party apps and services, custom themes, and plugins. This makes it an ideal solution for businesses and organizations that need a messaging platform that can be tailored to their specific needs.
What do you dislike about the product?
Some users may find that Rocket. Chat has a steeper learning curve compared to other messaging platforms.
Limited support because of Rocket.Chat is an open-source platform,support options may be limited compared to proprietary messaging platforms
Limited support because of Rocket.Chat is an open-source platform,support options may be limited compared to proprietary messaging platforms
What problems is the product solving and how is that benefiting you?
Rocket.Chat helps with security features, including end-to-end encryption, two-factor authentication, and user roles and permissions. This a good option for businesses and organizations that comply with strict data protection regulations.
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ferramenta boa porem precisa de ajustes
What do you like best about the product?
praticidade, inovador, o mesmo tras muitas facilidades, envia imagens, grupos, parece muito com o whatzap
duma ferramenta bem construida
duma ferramenta bem construida
What do you dislike about the product?
nao splode na tela quando alguem envia a mensagem
deveria sempre alertar qualquer mensagem do uauario igaul o antigo spark
mas bem usual
deveria sempre alertar qualquer mensagem do uauario igaul o antigo spark
mas bem usual
What problems is the product solving and how is that benefiting you?
aqui nao atendeu as demandas, o mesmo nao teve adenrecia
Ferramenta de grande valia para nosso órgão
What do you like best about the product?
A aparência é bastante funcional. Gosto da opção de poder criar salas de conversas na qual podemos conversamos com nossos colaboradores internos e externos
What do you dislike about the product?
Não tenho o que reclamar dele até o momento. Apenas ficamos um pouco chateados porque uma grande parte de nossos colaboradores não aderiram a ferramenta.
What problems is the product solving and how is that benefiting you?
Em relação a nossa ultima ferramenta que era bem obsoleta e não podiámos criar salas diversas. Essa ferramenta além de possuir um designer bem funcional, nos auxilia numa melhor comunicação com nossos colaboradores internos e externos.
Rocket chat review
What do you like best about the product?
I like to connect with my colleagues and get updates about what is happening at the campus
What do you dislike about the product?
The professors don't use the platform yet
What problems is the product solving and how is that benefiting you?
seamlessly conversation with my peers, speed, user interface
An awesome experience for me and my team.
What do you like best about the product?
All the possibilities of integraiton with external tools. Also, the possibility to have a unique place to talk with my team with different channels and people .
What do you dislike about the product?
I have some problems with my ios application which logouts everytime i close it. Also, i would like to have video tutorial to pass to my non tech teams to facilitate our work.
What problems is the product solving and how is that benefiting you?
I believe the rocket chat solves problems like having one place to talk about work without having messages from family, clients, etc. Also, protects the confidential data of my bussiness.
One of the most amazing software I've ever used
What do you like best about the product?
I believe that the ease of installation, using SNAP, Docker or Kubernetes, is one of my strongest points.
But the various features like LiveChat, and integrations with webhooks are very good and simple to install
But the various features like LiveChat, and integrations with webhooks are very good and simple to install
What do you dislike about the product?
In my view as an administrator, the features related to the Federation are not very useful from my point of view.
It may be something useful for other admins but I believe it is not something so interesting for the vast majority of users
It may be something useful for other admins but I believe it is not something so interesting for the vast majority of users
What problems is the product solving and how is that benefiting you?
In addition to internal communication, helping with compliance between teams, we are also solving several other problems, such as the use of livechat and the entire omnichannel part of the software, which has been guaranteeing us various data regarding support, commercial and financial services.
Rocket.Chat é fantástico. Usamos ele há mais de 4 anos e aumentou em muito a produtividade do time.
What do you like best about the product?
Consigo instalar localmente e é gratuito.
What do you dislike about the product?
Processo de atualização do banco poderia ser mais 'fácil'.
What problems is the product solving and how is that benefiting you?
Rocket.chat é torna a comunicação fácil, não tem demorado quanto um e-mail nem tão rapido quanto uma ligação.
Experiência de atendimento
What do you like best about the product?
Muito bom atendimento do colaborador, e a utilização do rocket.chat fácil e intuitiva
What do you dislike about the product?
Não encontrei nada que possa incluir aqui na esperiencia de utilização do aplicativo
What problems is the product solving and how is that benefiting you?
Auto atendimento, maximização de processos grandes
Rocket chat platform for new teams
What do you like best about the product?
It's an open source platform and is very flexible it's very customizable and is present in almost all platforms it can also be integrated with jira and GitHub as well
What do you dislike about the product?
The User experience might be an issue for the users as it's difficult to switch around if the default UI can be improved it would be great and the file sharing size is limited
What problems is the product solving and how is that benefiting you?
It act as a single platform where all team members can collaborate and contribute and since it's open source it's free for the organisationthe main point is it act as a centralised point for all the team members
Rocket.Chat Boosts Customer Support & Satisfaction
What do you like best about the product?
Rocket.Chat makes it easy to maintain an open channel of communication for both current and potential customers. With Rocket.Chat, we can solve problems, answer sales questions, and more.
What do you dislike about the product?
The integration/onboarding process for Rocket.Chat was a little shaky at first, however once the tool was added we have seen positive results. A training guide or step-by-step document would have been helpful.
What problems is the product solving and how is that benefiting you?
Rocket.Chat has opened a channel to our customers that we did not previously have. With this tool we are able to speak with our customers quickly and securely while saving them time and frustration as well.
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