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Highly Flexible And Well Positioned SaaS Solution To Solve Identity Challenges
What do you like best about the product?
A strong set of REST APIs to administer and configure system; consistent reliability and frequent updates, unlocking additional functionality that can be leveraged in your organization. New Developer portal is a complete overhaul with well-presented documentation and examples and a broad set of connectors that allow SailPoint to interact with on-prem systems including legacy components.
What do you dislike about the product?
The company is in a significant growth mode as they transition to cloud - for us, this has meant longer than expected delays in answering support inquiries and getting expert services assigned to an analyst. Hopeful, however that they are taking the appropriate measures to improve n these areas overtime.
What problems is the product solving and how is that benefiting you?
Automation of Access, Network ID Creation, Azure Administrative Units, integration with ServiceNow. We're noticing a better and more consistent user experience, reliable and repeatable and overall improvement over repetitive manual processes.
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Experience with the product is exceptional
What do you like best about the product?
We implemented in a manner that was logical for our organization. This allowed us to progress, slowly gaining confidence in the software and ensuring management was on board with the solution.
What do you dislike about the product?
The UI still needs improvement as it does not resize based on display
What problems is the product solving and how is that benefiting you?
We use SailPoint for standardizing LCM processes and the re-certification of user access.
Sailpoint IdentityIQ provides a solid, consistent experience with good extensibility.
What do you like best about the product?
For end-users, the UI is simple, clean, and intuitive. The out-of-the-box workflows provide a nice experience for users requesting access or entitlements, and custom workflows leverage the same UI elements for a consistent look and feel.
From an extension and integration perspective, IdentityIQ's application model makes it easy to consume and manipulate identity data end-to-end. By using an XML model and BeanShell, access to data elements is handled consistently throughout the environment.
From an extension and integration perspective, IdentityIQ's application model makes it easy to consume and manipulate identity data end-to-end. By using an XML model and BeanShell, access to data elements is handled consistently throughout the environment.
What do you dislike about the product?
The major drawback that we encounter is due to the task-based nature of IdentityIQ's operations. This architecture builds in delays in processing updates from authoritative sources that would be better to avoid. In a larger environment requiring updates from multiple sources each day, it is challenging to achieve real-time operations across the board.
What problems is the product solving and how is that benefiting you?
Using Sailpoint IdentityIQ, we have reduced the effort and elapsed time needed to create and set up new users in our environment and improved the accuracy and timing of access removal for departing and moving users. We have provided additional workflows to support teams allowing them to troubleshoot and resolve access issues quickly. We have improved our audit results by implementing more timely and thorough access reviews.
SailPoint is a very powerful automation and identity governance tool!
What do you like best about the product?
I like the automation of the life cycle events, certification process and being able to view all access a user has within the company.
What do you dislike about the product?
The managing of upgrades for identityiq.
What problems is the product solving and how is that benefiting you?
We have resolved joiners, movers, and leavers within the company. The certification process has helped control access within the company. We have also utilized SailPoint to automate the provisioning of access.
Recommendations to others considering the product:
SailPoint is a powerful tool and can help an organization in many ways. We have been able to automate a lot of our processes and also develop control around admin access within the company.
Sailpoint is a great tool, but you need to know how to use it
What do you like best about the product?
Group reviews are easy for our organization to set up now.
What do you dislike about the product?
A lot of issues can occur if one thing breaks.
What problems is the product solving and how is that benefiting you?
Disabling users automatically upon termination. Befefits are when we can just create a report from sailpoint to show auditing.
All About that Access!
What do you like best about the product?
I liked how user-friendly it felt after the previous homegrown solution that was previously used.
What do you dislike about the product?
I think that from a technical aspect, it is definitely intended to be an out of the box solution, which is standard for this kind of product but it took a lot longer to implement based on how things were being done.
What problems is the product solving and how is that benefiting you?
access and identity management for a corporate office along with some additional solutions
Great central identity provider
What do you like best about the product?
For us as a large enterprise it actually helps creating one central identity, instead of many distributed ones.
What do you dislike about the product?
Set-up can be quite complicated to start with, once it is set-up, it works great.
What problems is the product solving and how is that benefiting you?
Creating one central identity for one person.
Recommendations to others considering the product:
Great way to create one central identity - make sure you integrate it with all your in-house application to make sure you get the most out of the project.
SailPoint makes my life easier!
What do you like best about the product?
Before SailPoint was introduced to my company, there was a lot of manual work that one had to be done for one person on my team. However, with this product, it has made our employees self sufficient and increase productivity.
I also liked the search functionality of the roles within the tool. I can start typing and quickly find the program or role that I want to access.
I also like the tracking of the progress once the request is submitted. It shows who has the next steps within the request. Therefore, if I feel like it is taking too slow, I can easily see where the request is stuck with.
I also liked the search functionality of the roles within the tool. I can start typing and quickly find the program or role that I want to access.
I also like the tracking of the progress once the request is submitted. It shows who has the next steps within the request. Therefore, if I feel like it is taking too slow, I can easily see where the request is stuck with.
What do you dislike about the product?
Something that frustrates me about SailPoint is that I'd like additional notifications to alert me the status of my request.
The interface of the system could use a facelift. The color could be brighter and more visual aspects and icons to make the page more appealing. Sometimes I feel like the simplicity of the user face actually makes it more confusing.
I think the tracking of the the request should be included in the email notifications or alerts so that the user does not have to proactively go into SailPoint to get all of the details.
The interface of the system could use a facelift. The color could be brighter and more visual aspects and icons to make the page more appealing. Sometimes I feel like the simplicity of the user face actually makes it more confusing.
I think the tracking of the the request should be included in the email notifications or alerts so that the user does not have to proactively go into SailPoint to get all of the details.
What problems is the product solving and how is that benefiting you?
SailPoint has cut administrative duties on people having to submit access roles on behalf of other people. Now employees can search for roles and submit for themselves, thus saving time and getting the access quicker. This has benefited our company immensely.
Recommendations to others considering the product:
I would continue to work on notification alerts.
Difficult Implementation, But A Great Overall Product.
What do you like best about the product?
The opportunity to merge accounts into a single identity cube seamlessly with all our applications and web services.
What do you dislike about the product?
There is a lot to customize. To support this product, you have to learn Java and Beanshell extensively.
What problems is the product solving and how is that benefiting you?
Complex set-up, customisation, but the pioneer of IAM as a whole. There's no other approach on the market contrasting the latest integration of Privileged Access Management with Seilpoint.
Recommendations to others considering the product:
Until you seek to simplify it with Sail Point, ensure you are well aware of the current business processes surrounding client provisioning.
Superb Tool to Manage Identities,Allows lots of Customization, User Friendly
What do you like best about the product?
Its a Superb Tool to Manage Identities, provisions, certifications. Its an all in one tool. Which does more than any other tool available in the market.
It allows lots of Customization, which is the best part of it. It gives so many connectors for all target applications.
It is very User Friendly, you dont need to put lots of effort to educate the users.
It allows lots of Customization, which is the best part of it. It gives so many connectors for all target applications.
It is very User Friendly, you dont need to put lots of effort to educate the users.
What do you dislike about the product?
Due to its customization feature, the support is very limited by Sailpoint.
Features can be requested but will be added based on the count of users needed that.
Features can be requested but will be added based on the count of users needed that.
What problems is the product solving and how is that benefiting you?
We are doing every part of it. Onboarding different types of applications.
Use of rule, workflows to achieve the desired results.
Provisioning on all targets.
Certifications
Use of rule, workflows to achieve the desired results.
Provisioning on all targets.
Certifications
Recommendations to others considering the product:
Sailpoint is the leader, and it gives a highly scalable and customizable solution. They have a connector for almost all the applications in Market.
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