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External reviews

75 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Chemicals

ERP Maestro has been great to work with

  • March 12, 2019
  • Review provided by G2

What do you like best about the product?
The ease of use and the support from their staff.
What do you dislike about the product?
Not all audit reports are available that I need, but new ones are being released every quarter.
What problems is the product solving and how is that benefiting you?
I primarily use the product for EAM access provisioning and SOD conflict reviews.


    Eduardo Q.

ERP Maestro a pleasant experience in SoD for SAP

  • March 12, 2019
  • Review verified by G2

What do you like best about the product?
- I really liked how easy it is to implement and how easy it is to use each of its modules.

- The practicality of its reports for detecting conflicts at the role and user level.

- Its constant improvement updates and the speed with which their support team assists us.

- The guides for implementing each of the processes seem to me to be good support material to start using each of its modules.
What do you dislike about the product?
At first, I didn't like the way of obtaining the extracts, but they have also improved in that aspect.

The conflict reports are not so easy to understand for users who do not have a technical profile.

On some occasions, access was not adequately granted in secure provisioning, but that has also improved a lot, and we almost no longer have incidents in that regard.
What problems is the product solving and how is that benefiting you?
We have implemented a secure provisioning process more suited to the company's policies.

We have detected and reorganized our roles to reduce conflicts in AP access that existed before ERP Maestro.
Recommendations to others considering the product:
I highly recommend it because it is a tool that is easy to implement and use, providing results in a very short time.


    Andrea G.

easy

  • March 11, 2019
  • Review verified by G2

What do you like best about the product?
I find the reporting easy to use. Creating reports is Simple.
What do you dislike about the product?
My use of the product isn't too extensive, so I don't have a lot I don't like.
What problems is the product solving and how is that benefiting you?
Access rights


    Gambling & Casinos

A great company with great software

  • March 11, 2019
  • Review verified by G2

What do you like best about the product?
How interactive the ERP Maestro team is with us. We recently had a feedback call for 2018 and a roadmap for 2019, which not many of my vendors do at all.
What do you dislike about the product?
They need to hold a conference! It'd be great to meet with other users or to hear from the folks of ERP Maestro in person to get the most from the product.
What problems is the product solving and how is that benefiting you?
ERP Maestro is great for auditing our SAP usage for SOX compliance and has made life way easier.
Recommendations to others considering the product:
This is a great company that will keep in touch to ensure you are successful.


    Consumer Goods

Making Terminations a Little Easier

  • March 07, 2019
  • Review provided by G2

What do you like best about the product?
Allows for easy automation of termination scripts.
What do you dislike about the product?
I don't dislike anything about this product.
What problems is the product solving and how is that benefiting you?
It is easy now to run an automated script to remove a user from the Active Directory.
Recommendations to others considering the product:
It's a great product.


    Insurance

Powerful Access Management tool

  • January 24, 2019
  • Review provided by G2

What do you like best about the product?
One stop location for permission requests and approvals. Powerful tool with lots of possibilities!
What do you dislike about the product?
It can be a bit overwhelming and not 100% intuitive.
What problems is the product solving and how is that benefiting you?
Management of Access requests.


    Vivek Kumar A.

Sailpoint - sail through your identitity management

  • December 21, 2018
  • Review provided by G2

What do you like best about the product?
Sailpoint is very flexible in configuring to enterprise needs. It have very good UI and workflows.
What do you dislike about the product?
Nothing as such that i dislike about the product. I really love it.
What problems is the product solving and how is that benefiting you?
Managing identitities in the enterprise effectively and reducing dependence on multiple identity management software.


    Financial Services

Rolling out IdentityNow

  • August 17, 2018
  • Review verified by G2

What do you like best about the product?
We are in the process of rolling out IdentityNow and we absolutely love how easy SailPoint has been to work with.
What do you dislike about the product?
Implementing our privileged AD account structure has been a bit of a struggle but we were able to get it figured out eventually and get the IDs to correlate.
What problems is the product solving and how is that benefiting you?
We previously used Oracle Identity Manager for our IAM software and it's starting to fall apart on us so we have decided to implement IdentityNow going forward


    Financial Services

Sailpoint Life Cycle Management

  • August 01, 2018
  • Review provided by G2

What do you like best about the product?
Sailpoint is a good tool for Role based access provisioning and role mining.
What do you dislike about the product?
No feature for doing Segregation of duties.
What problems is the product solving and how is that benefiting you?
Sailpoint we are using for Identity governance.
Recommendations to others considering the product:
Definitely I would recommend as it is a good tool for IAM.


    Retail

Password help

  • July 24, 2018
  • Review verified by G2

What do you like best about the product?
I like that I am able to set security questions in case I forget my password instead of calling tech support
What do you dislike about the product?
I have yet to encounter anything negative about the product.
What problems is the product solving and how is that benefiting you?
I am able to reset password easily if I forget it.