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Cisco Duo - Essentials Edition

Cisco Systems, Inc. | 1

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External reviews

386 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Chemicals

Duo Security

  • August 31, 2021
  • Review verified by G2

What do you like best about the product?
The software and app are easy to set up and use.
What do you dislike about the product?
I haven't found anything that I dislike at this time.
What problems is the product solving and how is that benefiting you?
We require Multi-Factor Authentication to access our network remotely using VPN, and DUO Security has been the tool we have used.
So far the software has allowed us to manage and track which employees are connecting to the network over VPN.


    Information Technology and Services

One of the best tool for multi factor authentication. Easy to use and easy to access.

  • August 23, 2021
  • Review verified by G2

What do you like best about the product?
I like most that it can generate code for multifactor authentication even it is offline. It is an excellent tool over OTP for generating the code. No body can take the screenshot of the generated codes and also codes are not visible by sharing screen through any remote tool. So I can say it is totaly safe.
What do you dislike about the product?
I still do not face any issue with the tool, so it is tough to tell any dislike about the tool.
What problems is the product solving and how is that benefiting you?
We are using this tool in our organization for multifactor authentication for connecting the VPN.


    Investment Management

EASY TO USE - LOGGING INTO SECURE DRIVE FROM ANYWHERE

  • August 18, 2021
  • Review verified by G2

What do you like best about the product?
I can literally go anywhere with my laptop and this program will authenticate my password to allow use on our office shared drive. Best thing for working remotely.
What do you dislike about the product?
Initially it was a little confusing to setup but once I received help from our IT office, I got the "swing" of it. Works perfectly!
What problems is the product solving and how is that benefiting you?
Securely logging into our shared drive remotely. Benefits our office with additional security.


    boris p.

Duo MFA

  • August 17, 2021
  • Review verified by G2

What do you like best about the product?
Duo security allows me to easily create MFA to my ssl vpn connection.
What do you dislike about the product?
Not so easy to setup and the documentation is not so user-friendly.
What problems is the product solving and how is that benefiting you?
Ssl vpn MFA


    Jacob S.

Such a Simple Task but Duo gets all the other features severely wrong

  • July 30, 2021
  • Review verified by G2

What do you like best about the product?
I like their push notifications the best but that is pretty much all I like
What do you dislike about the product?
When you switch to a new phone, they make it PAINFUL to figure out how to switch everything over. Just terrible
What problems is the product solving and how is that benefiting you?
2FA is the problem, benefits are secure login and trusting the security of the app but it is almost too secure
Recommendations to others considering the product:
Really consider the authenticator app instead - much better support and professional


    Computer Hardware

Highly secure Dual authentication mechanism

  • July 29, 2021
  • Review verified by G2

What do you like best about the product?
Flawless and easy to use. in case of connectivity issues, the best part is the token-based authentication
What do you dislike about the product?
at times the authentication popup doesn't come up on the screen
What problems is the product solving and how is that benefiting you?
An additional layer of security to access my organizational resources.


    Education Management

Easy to use, but tedious, too.

  • July 13, 2021
  • Review verified by G2

What do you like best about the product?
I love that it is an easy to use security app that doesn't blow my phone up with text messages that contain security codes. It allows me to chose a code from the app or to simply confirm in me through the app.
What do you dislike about the product?
It seems to have a few small bugs. Many times it is super slow, which is time consuming. But for security, I can deal with it.
What problems is the product solving and how is that benefiting you?
I am keeping my accounts secure. It I benificial because I worry less about hackers.


    Bhaumik P.

Review for Duo dual authentication

  • June 25, 2021
  • Review verified by G2

What do you like best about the product?
The way how to interact with the mobile phone for authentication using cell number. We also like the user interface on the mobile app.
What do you dislike about the product?
It may be our configuration, but it only authenticates with the cell phone. It should have an option for dual authentication to either cell phone or email. This double authentication with only a cell phone became an issue when you don't have a cell phone with you.
What problems is the product solving and how is that benefiting you?
We were looking for a solution for dual authentication for compliance purposes.


    Mona E.

Dou is a very good way for security if logging in not at your company sites

  • June 24, 2021
  • Review provided by G2

What do you like best about the product?
It is so quick and easy to use, two steps.
What do you dislike about the product?
I really do not have any cons or dislikes. It is a great app
It states that because of security reasons it cannot be screen shot
What problems is the product solving and how is that benefiting you?
No one can log on anywhere except our sites without a Duo login approval
Recommendations to others considering the product:
Quick two-step authentication, so easy


    Chris B.

One of the simplest 2FA apps I have ever used

  • June 17, 2021
  • Review verified by G2

What do you like best about the product?
Simple and straight to the point. Works for notifications, phone calls, and 6 digit codes that refresh every 30 seconds. There doesn't seem to be any issues with platforms. You can use it on WIndows and Mac and use it for iOS and Android. The admin portal is very user friendly. You can easily add phone numbers to users if they prefer to have both their work and personal phone setup.
What do you dislike about the product?
If the computer time and the phone time are not in sync, you will get a "Bad timestamp" error when trying to login. You won't know what is causing it since it doesn't tell you right away. Depending on how your computers are set up for your company, you'll be in a loop where you can't login because of the bad timestamp, but can't adjust the time because you can't login. The only way is to boot into safe mode, or hopefully your local admin can login and change the time.
What problems is the product solving and how is that benefiting you?
My company was switching over from using RSA. and the happiness level with users became night and day. They hated RSA's "PIN and the passcode". With Duo you only have to remember your Windows Password. When users were locked out with RSA it was not fun on the admin portal side either. The user would remain locked out until they were enabled again on the admin portal. With Duo, we were able to set it to unlock accounts after 30 minutes. In any instant that someone lost their phone, we can do a bypass setting, and they can log in as usual temporarily. We were not able to do that with RSA since the software was installed directly onto the laptop. For any users that were not wanting the Duo app installed on their phone, it still allowed the calling feature as an option. Such a small footprint and very versatile.
Recommendations to others considering the product:
If you are using RSA, definitely switch to this. Your users will be happier.