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Cisco Duo - Advantage Edition

Cisco Systems, Inc. | 1

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External reviews

388 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Computer Software

Works well, no complaints!

  • September 04, 2020
  • Review provided by G2

What do you like best about the product?
I've used Duo at two companies and it works well. Not *too* difficult to use, although it can be annoying to always be reaching for your phone to authenticate.
What do you dislike about the product?
The main issues I've had are 1) when I've left my phone at home or at my desk. It just means I have to wait until I have my phone again to authenticate and keep working on whatever I was working on. 2) when I've traveled abroad and am not on the phone network, Duo didn't work with wifi. This caused a problem and I had to contact our IT department to manually let me in.
What problems is the product solving and how is that benefiting you?
We were required to use it for security at both companies


    Mary S.

DUO SECURITY protection of data and files of the pc.

  • August 19, 2020
  • Review provided by G2

What do you like best about the product?
Duo security is responsible for providing the necessary security to all market segments. You can perform a two-factor authentication for PC applications, laptops, mobiles among others, to prevent data breach, it is easy to manage and it is scalable,
What do you dislike about the product?
Since we started with this platform we have not presented problems or inconveniences but at first it was a bit complicated to configure based on our needs. During the continuity of use it was very stable and solid.
What problems is the product solving and how is that benefiting you?
MFA multi-factor authentication to log in to our servers, in addition to doing it for all our employees' applications, we integrate it into our business password manager, which provides confidence and satisfaction to all administration and users. It is compatible with our cell phones, tablets and smart watches, simply a very good choice for security and privacy.
Recommendations to others considering the product:
It is fully recommended for all those companies that wish to improve privacy and provide security to the user accounts of their work team. Their support team is very that they provide the user with first class attention. Our experience has been very satisfactory.
The system in general has provided solutions to maintain security in the company and the files, the second factor process has further blocked the process of receiving and sending files without making it difficult to use the machine, happy with the service.


    Hospital & Health Care

Convenient and Safe Duo Security

  • June 26, 2020
  • Review verified by G2

What do you like best about the product?
My healthcare organization recently started using DuoMobile (Duo Security) and it has provided convenient safety when logging into my email or employee domain. Considering my employee domain has information on my finances, SS, address, and countless personal information I feel safe having this as a requirement.
What do you dislike about the product?
It's a bit of a hassle having to approve the login each and every time I want to login to my time card, email, or employee domain. If I am not by my phone, I will have to run to grab it and most of the time it expires and I have to do it all over again. Not to mention if you get a new phone or new phone number it is a huge headache trying to get this all set up again. I had to spend 30 minutes on the phone with IT figuring out how to get it set up with my new iPhone.
What problems is the product solving and how is that benefiting you?
I have realized that I can feel 100% positive that my information will remain safe. If someone tries to login with my info, they have to approve it through DuoMobile and they will not be allowed to if they don't have my phone.


    Information Technology and Services

Easiest way for 2fa

  • June 24, 2020
  • Review verified by G2

What do you like best about the product?
How easy to deploy, add accounts.
Keep your websites login safe and secured.
when u login with username and password you can either select push request to your mobile or generate temp pass-code to login with.
this will always apply and block any unauthorized logins
What do you dislike about the product?
I had some difficulty when i had to reset the mobile or got a new one to reinstall the software and login.
had to contact the administrator to reset account for me but other than that it is working perfect.
What problems is the product solving and how is that benefiting you?
Keeping my important website logins secured and block any unauthorized logins


    Patricia E.

Awesome Security

  • June 23, 2020
  • Review provided by G2

What do you like best about the product?
I love that it is simple and gets the job done swiftly. As soon as I click to send the push notification to me, it arrives in the blink of an eye and I am able to securely log in to my work account. It also offers to call to verify as well.
What do you dislike about the product?
So far I have found nothing to dislike as I have never had an issue with Duo.
What problems is the product solving and how is that benefiting you?
I am able to securely log into my work account on my personal computer.


    Mental Health Care

Faster than other dual authentication software

  • June 01, 2020
  • Review provided by G2

What do you like best about the product?
I'm able to login via dual authentication with just one click, so it was quite convenient.
What do you dislike about the product?
I had to download another app onto my phone. Sometimes, there's a lag before I am logged in.
What problems is the product solving and how is that benefiting you?
I'm able to save time and feel confident when I login securely to my accounts. I use it to write clinical progress notes, and am able to access them faster with just one-click using Duo.


    Biotechnology

Great until your main security device goes down

  • May 22, 2020
  • Review provided by G2

What do you like best about the product?
Duo's push notification system of approving access is very easy.
What do you dislike about the product?
Cannot use another email address for authentication. There was a period of two weeks when my phone (main authentication device) was out for repair and I couldn't gain security access from home.
What problems is the product solving and how is that benefiting you?
Duo is used by the University of California to improve secure access to university portals and emails.
Recommendations to others considering the product:
Have a second authentication device besides your phone.


    Higher Education

Dual Factor: Important. Duo: Irritating

  • May 06, 2020
  • Review provided by G2

What do you like best about the product?
Dual factor is crucial for information security, especially since I deal with student grades and graduation dates, etc.
What do you dislike about the product?
The set-up is complicated and there's no IT support--I got some support from my University but not enough to make it an easy process. More importantly, though, I got a new phone and now the app is no longer relevant; I have to use texted codes every time. Of course, the receipt of the codes is based on my reception and sometimes takes a minute or two to get through. Half the time, by the time I've finally gotten the codes (and selected the correct one out of the 9 texted to me) the shibboleth login for my university times out and I have to close the tab and start the whole mess over.
What problems is the product solving and how is that benefiting you?
Benefits: Dual login protects information in case of a compromised laptop or a similar situation.
Recommendations to others considering the product:
Maintain constant contact with your IT department because otherwise it's impossible to implement.


    Alessandra M.

Security of two variables when accessing confidential knowledge

  • April 30, 2020
  • Review provided by G2

What do you like best about the product?
Duo 2FA was the best function we placed in all over the business. I can quickly stable links, and we can handle end-user connectivity quite effectively with Duo Push. A wide-ranging business plan will be in the making, applying 2FA on all of our everyday product uses. This can be rendered quite straightforward when utilizing the Duo 2FA defense and it will be dead on accurate to use as shown by testing.
What do you dislike about the product?
Often, I need to go through the software to make the push alarm actually show. However, to approve the move you must open your machine, or it won't happen. Even, when you do not have your computer in you, you've got to insert your information into your programs.
What problems is the product solving and how is that benefiting you?
Until using Duo our staff and clients regularly updated their username and are therefore forced to retain the protection of their websites or sites of entry, now that we use Duo Authentication the transmits and passwords are better and can be held for a longer period of time. Ultimately, note that it often exists for applications by third parties and for personal use.
Recommendations to others considering the product:
This software is certainly recommended by our organization 100 percent, it will be incredibly efficient, modern and compatible with other systems very quickly. It is a system where you can find what it provides in terms of protection. If you'd like to keep your clients, staff, personal and commercial data secure, that's the resource for you - and the organization.


    Higher Education

Duo security app

  • February 19, 2020
  • Review provided by G2

What do you like best about the product?
Fast and easy push button authentication
What do you dislike about the product?
Doesn’t remember each time so I have to use continuously even within the same hour and session
What problems is the product solving and how is that benefiting you?
No text authentication just open the Duo app and click button accept to login