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Slow platform, phone support non-existient for MSP, pricing is steep
What do you like best about the product?
It worked to filter out DNS, filtering was effective.
What do you dislike about the product?
MInimal/no detail of threat reporting, logs update every hour, phone support non-existent for MSPs, UI could use some work. Changes took time to cycle in. DDNS agent is clunky at best and a pain to seutp for multiple non-related sites
What problems is the product solving and how is that benefiting you?
DNS Filtering
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Cisco Umbrella the best!
What do you like best about the product?
User friendly and easy to understand compare to other
What do you dislike about the product?
So far none all good on my side i think some updates on GUI
What problems is the product solving and how is that benefiting you?
It combines multiple security functions into one solution
Decent Software Hamstrung by a Few Huge Flaws
What do you like best about the product?
Cisco Umbrella adds a layer of DNS-based protection from malware and phishing attacks. The roaming client software allows for remote systems to always be protected.
What do you dislike about the product?
There is a very big problem that prevents Windows 10 from detecting an active Internet connection. This causes the systems to report to the user that no Internet connection is available and prevents some apps, most notably Microsoft Outlook from functioning. Customer support is very sub-par.
What problems is the product solving and how is that benefiting you?
Cisco Umbrella helps provide an additional layer of protection against all malware, but Crypto-malware in particular. Basic web filtering can also be implemented for customers who need very broad filtering applied.
Recommendations to others considering the product:
Test thoroughly on a subset of systems before deploying to all computers.
Great extra security layer for your network
What do you like best about the product?
Cisco Umbrella is easy to set up and effective in its protection. You just need to configure what and how you want to protect and then add your roaming computers.
What do you dislike about the product?
I haven't found anything I disliked yet because this tool is very customizable. If you believe that it's blocking too much, you just need to change the configuration accordingly.
What problems is the product solving and how is that benefiting you?
Threats have been increasing a lot in the last several years, so we decided to add extra security to work with our antivirus system. Umbrella was one of them and the benefit is that it pre-filters some of the traffic reducing the load on the other security systems we have in place.
Recommendations to others considering the product:
I recommend that as an extra security layer for your network. Umbrella is also able to protect roaming users that are very common these days.
Cisco Umbrella: Cloud DNS filtering that is consistent
What do you like best about the product?
The fact you can protect an entire network in minutes, with the ability to deploy agents to remote devices easily. Policies can be set up for each type of network and device as needed.
What do you dislike about the product?
IT BLOCKS EVERYTHING.... Until you allow it, that is. The log analytics stream in real-time, but I would recommend a full audit before putting it in production.
What problems is the product solving and how is that benefiting you?
We use Umbrella to filter all traffic on several remote locations and windows tablets. We also us it to find out of any strange networking or malware traffic on our networks.
Cisco Umbrella Review
What do you like best about the product?
In Cisco Umbrella, I like best its traffic optimization and DNS services. I can block and forward different websites from my corporate network. can control internet traffic
What do you dislike about the product?
In Cisco Umbrella I wouldn't say I like slow work; configuration changes take time to be applied in the system. The report doesn't work correctly. Improvements in the graphic interface
What problems is the product solving and how is that benefiting you?
Control DNS traffic of our office and Datacenter.
Simple and secure
What do you like best about the product?
The simpleness of implementation. Can be as easy as changing where your DNS points to.
What do you dislike about the product?
Have not encountered a downside yet. We are 3 months into the contract and have had no issues.
What problems is the product solving and how is that benefiting you?
Protection our assets with prevention at the DNS layer. This has quickly identified where there may be some systems calling out with malware that we may not have seen otherwise.
Secure, reliable cloud security
What do you like best about the product?
What I like about Cisco Umbrella is it's easy to use, even for beginners like me. It's easy to customize and user-friendly. It provides a layer of security in a single user interface. It offers a free trial for 14 days, so you can maximize it to explore and check if it meets your requirements.
What do you dislike about the product?
A more detailed description of the Security Categories would be helpful. Generic descriptions provided. For example, state lottery sites could have more information in the report of the Gambling category.
What problems is the product solving and how is that benefiting you?
I am currently using Cisco Umbrella to filter what the user can and cannot visit. It's beneficial in tracking and reports generation.
Recommendations to others considering the product:
I recommend using Cisco Umbrella to monitor and restrict users' capability to browse.
excellent DNS security solution
What do you like best about the product?
1. Easy to set up networks and security profiles.
2. Daily threats and logs can be monitored from anywhere just by logging into the cloud dashboard.
3. Log reportings are great, and we can export the reports.
4. Fast response from the cisco team regarding any technical support.
5. We can add custom URLs to the web filtering profiles.
2. Daily threats and logs can be monitored from anywhere just by logging into the cloud dashboard.
3. Log reportings are great, and we can export the reports.
4. Fast response from the cisco team regarding any technical support.
5. We can add custom URLs to the web filtering profiles.
What do you dislike about the product?
1. Firstly price, the umbrella solution costs more.
2. Changes won't take effect instantly after applying profiles.
2. Changes won't take effect instantly after applying profiles.
What problems is the product solving and how is that benefiting you?
1. Malicious sites are restricted on mobiles and laptops
2. Protecting users who are not on the office perimeter.
3. Whitelisting allowed websites.
4. Configuring umbrella DNS servers on the home router to protect the home environment.
2. Protecting users who are not on the office perimeter.
3. Whitelisting allowed websites.
4. Configuring umbrella DNS servers on the home router to protect the home environment.
Recommendations to others considering the product:
Recommended for those whore are more serious about extra DNS level security.
Security tool for working remotely
What do you like best about the product?
On my computer (IOS big Sur), Cisco Umbrella is a lightweight virus detective software. It won't slow me down. I have used some security software before, and they are all cumbersome. As a designer, the speed of my computer really matters.
What do you dislike about the product?
To be honest, I'm all good with Cisco Umbrella, at least during the 2-year use!
What problems is the product solving and how is that benefiting you?
After the COVID pandemic, our team started to work from home, and it's an issue with security problem while working remotely, our server and VPN may get the attack. Hence our IT team installed this software for all of us and used it to protect our server.
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