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Beautifully simple and effective for reporting.
What do you like best about the product?
The ease of find the information I need that the agent gathers. Drata made very donting task of a SOC2 audit and made gathering and reporting on each of the measures extremely managebale.
What do you dislike about the product?
Some of the documentation could be clearer when explain or breakdown what is needed to meet the requirements.
What problems is the product solving and how is that benefiting you?
Reporting. Drata helps to gather device information, make sure usrs are accepting policies, helps to audit internal devices and make sure usrs are accurately assigned and addressed.
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Excellent support
What do you like best about the product?
We are still in our starting journey with Drata, so don't have much in terms of the platform however the support are alway there to help and sort issues in a timely manner
What do you dislike about the product?
so far the controls and connections are not obvious what they do or what they are for
What problems is the product solving and how is that benefiting you?
Automating evidance gathering hopefully saving users time
Drata is the way to go!
What do you like best about the product?
The Drata platform is very user friendly and provides great support and help articles for users to navigate and understand the compliance requirements. The Drata team is also extremely helpful, responsive, and approachable any time they are needed.
What do you dislike about the product?
I would like to see a feature that requires manual user updates (i.e. marking items ready for audit) as opposed to automatically checking off as green since this could lead to confusion.
What problems is the product solving and how is that benefiting you?
Drata improves the efficiency (time and effort) in maintaining security compliance. The frequent reminders of overdue, quarterly/annual tasks, and overall status dashboard provide great value to users who do not have the time or headcount to manually keep track of these. On the auditor side, it helps with being able to quickly identify which big ticket items are missing and provide some guidance to the user on how to best address those items.
Had an issue accessing a framework
What do you like best about the product?
Drata's customer service chat services (featuring Rachel) was able to solve my issue immediately.
What do you dislike about the product?
The Help & Feedback pops up behind the chatbox window, making it hard to interact with during chat.
What problems is the product solving and how is that benefiting you?
Drata listed out clearly all the necessary objectives needed to satisfy compliance certifications.
Help is always there!
What do you like best about the product?
I love that I have access to already built automation, controls and policies that I can tweek for my business!
What do you dislike about the product?
I wish someone could do it for me instead, like a managed service.
What problems is the product solving and how is that benefiting you?
Our customers require SOC 2 reporting on our system. Although we are secure, and adhere to security standards, having the SOC 2 stamp is the only requirement.
Great product, Even Better Team
What do you like best about the product?
The automation, so nice to be able to keep track of all evidence within one platform and be able to assign owners, set expiration dates and integrate with a multitude of our internal tools. The support staff is even better, always willing to answer questions and answering back within 4 hours.
What do you dislike about the product?
I wish it had more customization with the monitors it does have as not all organizations have the same configurations and it would be easier to create the connections yourself with the tools within our cloud based host.
What problems is the product solving and how is that benefiting you?
Drata streamlines our compliance process by automating the collection and organization of evidence required for SOC 2 Type II and HIPAA audits, saving us significant time and resources.
It enhances our ability to monitor and maintain continuous compliance, reducing the risk of errors or missed requirements.
With Drata, we have improved transparency and efficiency in demonstrating compliance to auditors and stakeholders, enabling us to focus on core business operations.
It enhances our ability to monitor and maintain continuous compliance, reducing the risk of errors or missed requirements.
With Drata, we have improved transparency and efficiency in demonstrating compliance to auditors and stakeholders, enabling us to focus on core business operations.
Aprio January 2025 Review
What do you like best about the product?
Client preparedness for audits. Ease of access through the auditor portal.
What do you dislike about the product?
Most clients believe that we gain efficiencies by obtaining documentation through a GRC platform, but for an auditor, it is really just an different documentation repository. This isn't specific to Drata, it applies broadly. However, integration with FieldGuide should change this.
What problems is the product solving and how is that benefiting you?
Drata helps clients better prepare audit artifacts and have more documenation available the first day of fieldwork.
Speeding up Compliance paired with great customer success
What do you like best about the product?
Automation, policy templates and monitoring
What do you dislike about the product?
The auditor experience could be improved. Sometimes the auditors arent really tech savyy and cant find evidences.
Giving them access read only to my complete instance was the way to go!
Giving them access read only to my complete instance was the way to go!
What problems is the product solving and how is that benefiting you?
Speeding up tremendously the security and compliance posture for SOC2
Strong tool at a good value
What do you like best about the product?
It's extensive without being overwhelming.
What do you dislike about the product?
None to speak of really. We're happy so far.
What problems is the product solving and how is that benefiting you?
We are currently working on our SOC II type 2 report. Drata helps up keep track of our progress and needs without getting lost or overwhelmed.
It seems good to me
What do you like best about the product?
It is not intrusive at all - as a user UI just have the agent on my laptop and it does its thing in the backround. My antivirus got disabled and I got a call the next day from our IT department to help me reneable it - so the monitoing is working wekk.
What do you dislike about the product?
I was surprised that they don't have an AI chatbot to solve simple proiblems, I had an issue with the software and had to email the suppor team, seems quite quaint these days. havin said that, the support was quick and resolved my problem.
What problems is the product solving and how is that benefiting you?
Makinmg sure we are compliant
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