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Drata is a must need for GRC Teams
What do you like best about the product?
Drata is easy to integrate, implement and see value right away. Their success staff is world class.
What do you dislike about the product?
Data ingestion right now can be very rigid, but their team is open to feedback and will be making that process much better.
What problems is the product solving and how is that benefiting you?
We are using Drata as our one stop shop for GRC. They help us stay on top of compliance tasks, manage our vendors and risks, showcase our security program to prospects and customers and provide audit evidence.
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Drata is simplifying Compliance and certification
What do you like best about the product?
There are real people there to help me along the way. Our company is going through SOC2 Type 2 comliance for the first time and learning a lot. Drata is there to help with every step of the process. The Patform is easy to use, implemented quickly, has good customer support, and easily integrates with other tools to simplify the process.
What do you dislike about the product?
I feel like there are parts of the platform which feel disconnected and confusing. We have to use the tool everyday. We are also missing some of the integrations to tools we use daily.
What problems is the product solving and how is that benefiting you?
They are solving the SOC2 Type2 puzzle for us providing a nice platform to use throughout the process.
Drata has been a game-changer for our SOC 2 journey.
What do you like best about the product?
Automated evidence collection and the ability to not only see the path to full compliance - but also to get a better sense for the level of effort needed to get there. Drata made a painful process much more manageable and accelerated the time to full SOC 2 compliance.
What do you dislike about the product?
Need notification enhancements please. In particular, beyond weekly emails, we need real-time, pro-active notifications (like Slack, Teams, SMS, etc) for controls that are about to "go red" (like a quarterly report that needs to be refreshed in the evidence library or a policy that needs to be renewed soon) - including the option to be notified about controls onwed by others. Also, when a control fails, we need to be able to send violation alerts hourly or at least daily to not just the control owner, but also to a team.
What problems is the product solving and how is that benefiting you?
Our small team doesn't have the bandwidth to manually collect all the evidence of controls to achieve/maintain compliance and the monitoring helps us maintain visibility of our security controls.
Helpful customer support when facing issues
What do you like best about the product?
The monitoring is great when it works, we can track multiple elements of our infrastructure automatically. Customer support were quick to respond when having issues and provided an acceptable workaround. Generally its easy to use.
What do you dislike about the product?
The platform is sometimes buggy and causes false alarms, this isn't ideal when we rely on it for checking our conformity to our ISO certifications. However as mentioned customer support were quick to provide workarounds and take feedback on the issues.
What problems is the product solving and how is that benefiting you?
Drata is helping us monitor our infrastructure against our security policies, as well as track the policies themselves to know when they are up for renewal/review.
Good
What do you like best about the product?
It separates out the different sections clearly, and has a decent amount of integration options. Customer support is also great.
What do you dislike about the product?
Some confusion around the device agent vs. MDM reporting. Would be better if both could run in tandem and intelligently parse the device posture.
What problems is the product solving and how is that benefiting you?
Compliance tracking across the board
Like Advil for Your Compliance Headache
What do you like best about the product?
I like the fact it's a single pane of glass and a single source of truth for our compliance data. I like that the product continues to evolve and continues to add features that address challenges and needs in the compliance space as well. Support has good as well to assist with any issues, even if the issue is just our lack of knowledge on how a feature works.
What do you dislike about the product?
We have occasionally had some issues with monitoring, but these have been quickly addressed, and I would say 50-50 on an issue on our side or a vendor's side, or an issue on Drata's side.
What problems is the product solving and how is that benefiting you?
Drata is solving issues sournd policies and and monitoring for us.
Drata Experience
What do you like best about the product?
User Friendly, Controls well defined, and great application for tracking your compliance posture.
What do you dislike about the product?
Support channels lack of time response, i belive they can improve there.
What problems is the product solving and how is that benefiting you?
Drata is solving manual tasks by automating compliance controls.
Finally Found a Platform That Makes Compliance Feel Manageable!
What do you like best about the product?
Instead of drowning in spreadsheets and endless checklists, I found myself with a clear roadmap of exactly what we needed. It's like having a knowledgeable compliance partner who breaks everything down into bite-sized pieces. The way it automatically gathers evidence and keeps track of our progress has saved me countless hours of chasing down documents and pestering team members for updates. The support team is responsive and knowledgeable about compliance requirements. When you run into questions during setup or about specific controls, they're there to help guide you through the process.
What do you dislike about the product?
The initial setup can be a bit overwhelming - there are so many integrations and settings to configure that it took us some time to get everything properly connected.
What problems is the product solving and how is that benefiting you?
The platform solves the challenge of continuous compliance monitoring. Rather than scrambling to gather evidence during audit time, Drata automatically collects and updates evidence in real-time. This means we're always audit-ready, reducing the stress and rush typically associated with certification preparations. The direct benefit to me is peace of mind - knowing that we're consistently meeting our compliance requirements and having clear visibility into our certification progress at any given time.
Used Drata to Achieve SOC 2 Certification
What do you like best about the product?
Drata really helped us prepare for our SOC 2 audit, providing a starting framework to work from, continuous monitoring of various controls through integrations, and personal assistance from our customer success manager, Elizabeth. We've since decided to attempt to centralize our compliance processes and efforts within Drata, as the platform is naturally suited to this task.
What do you dislike about the product?
Drata is still growing and changing regularly, so expect changes to your process and the occasional idiosyncracy/bug.
What problems is the product solving and how is that benefiting you?
Drata allows us to continuously monitor the functionality of our controls, as well as the status of evidence and policy tied to those controls. This has allowed us to prepare for and successfully complete our SOC 2 audits within a relatively short period of time.
Drata is user friendly with great customer service!!!
What do you like best about the product?
I love that Drata syncs well with our workspace, most users dont even know Drata exists past their onboarding process. It doesn't slow down your computer even though it runs in the background. No need to spend hours implementing it, once its connected to your workspace all your users will automatically be connected!!!
Best part of all - their customer service runs round the clock, shout out to Terrious!!!!
Best part of all - their customer service runs round the clock, shout out to Terrious!!!!
What do you dislike about the product?
TBH, I sometimes have trouble reopening old chats that I by mistake closed...
What problems is the product solving and how is that benefiting you?
We need a reliable and trust worthy platform to get Soc and HIPAA compliance
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