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External reviews

607 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Stan Y.

Awesome SQL and VM Backups

  • April 07, 2021
  • Review provided by G2

What do you like best about the product?
Speedy backups to a staged storage server with second-tier copies uploaded nightly to AWS S3. Fast and flexible restores when I need them. Notification emails keep me well informed.
What do you dislike about the product?
A tad complicated sometimes, but support is reasonable.
Seems to be getting more expensive each renewal.
What problems is the product solving and how is that benefiting you?
Backups used to take 9 hours, now take less than an hour, with far more being backed up. The upload to S3 solves offsite rotation.


    Dan B.

Veeam Backup & Replication

  • February 24, 2021
  • Review verified by G2

What do you like best about the product?
Good, logical wizard driven interface making it simple to create and configure jobs. Good level of information provided during and after jobs.
What do you dislike about the product?
The inability to have the product detect new VM's on hosts and make suggestions for adding them into an existing job.
Inability for Veeam to detect when a VM has been powered off for a set duration and exclude it from backup job/s.

Both would be incredibly helpful.

The new licensing model is convoluted, unclear and now makes purchasing your product more expensive for most. Compared with the competition Veeam is now a very expensive product and I'm aware of multiple vendors who are recommending alternatives purely based on cost/better value.

Similarly, the inability to add more 'packs' of licences to your existing subscription is odd and means you end up with more than one renewal date, again, not helpful and off-putting. Certainly something to reconsider and find a solution to.
What problems is the product solving and how is that benefiting you?
Ability to have an offsite backup for DR and full bare metal backups of all VM's with great retention periods. Also we now have much improved RPO and RTO's.
Recommendations to others considering the product:
Ensure you have the relevant admin credentials for all your VM's and where possible standardise them. It'll make your life much easier when administering the product. We encountered and still do encounter headaches due to the complexity of our environment, namely being an edtech business with so many VM's and workloads to protect.

Structure your jobs so you have high levels of retention periods across dailies for x days, weeklies for x weeks and monthlies for x months. Also ensure you have an offsite and full mitigation and DR/BCP plan which is regularly tested. More important for some businesses with specific requirements, compliance needs etc than others.


    Hospital & Health Care

Veeam Backup & Replication is the simplest and most effective backup software I used so far

  • February 18, 2021
  • Review verified by G2

What do you like best about the product?
The setup is easy to do and well documented, if you ever deploy backup systems from other vendor you will know it can be really difficult to do the initial setup and configuration. The setup is straightforward and there's nothing I could not figure out by just reading the online documentation. The data deduplication and compression is pretty good, even if your storage array doesn't support this feature, it's done on the Veeam server itself. You can send local backup to AWS directly, that's a real plus for us to be able to have off-prem backup copies.
What do you dislike about the product?
I would like Veeam Backup & Replication to have an integrated functionnality to generate reports of all the backup jobs and copy jobs at once, it seem to be a feature available only if you install Veeam ONE.
What problems is the product solving and how is that benefiting you?
We had different softwares to take backups of our systems, I installed Veeam Backup & Replication to centralize the backups and to deduplicate the data, I'm really pleased with the result. We reduced the total backup size by at least 1/3 by configuring Veeam properly.


    Ankit J.

Amazing Product

  • February 18, 2021
  • Review verified by G2

What do you like best about the product?
It's a great product. It protects our data from any Hardware Failures or Accidental Deletion of files. Recovering the data is very easy and reliable. It's a great fit for Hyper-V environment. I do the backups for my 4 servers and it's seamless. I tried recovery in case of disaster recovery and it was very quick and easy. Great Product. Would definitely recommend to everyone.
What do you dislike about the product?
So far it fulfills all our requirements and we do no have any issues or any dislikes. But a Faster start-up of the application would make life easy.
What problems is the product solving and how is that benefiting you?
1. Recovery from Hardware failures
2. Having Daily and Weekly backup gives us peace of mind.
3. Supporting multiple external backup hard drives to allow for off site storage of backups.
Recommendations to others considering the product:
It's a great product. I will give 10/10 and would recommend to anyone out there. Not at all expensive if you compare with other solutions.


    Mikel R.

Fast restores, even faster backups

  • February 18, 2021
  • Review verified by G2

What do you like best about the product?
We moved from an MSP tierd backup solution. I didnt realize how slow that service was until I tried Veeam. Speed is everything when you want to recover from a backup.
What do you dislike about the product?
The UI isnt very intuitive, I wish they'd spend more time on the wizards and verbiage. Sometimes I have to re-read a screen several times to be sure I know what I'm doing is right.
What problems is the product solving and how is that benefiting you?
We needed a fast offsite backup solution. What we used before took hours and used a lot of our bandwidth. With Veeam we were able to reduce the time our uploads take by 70%
Recommendations to others considering the product:
This is a great product, its easy to manage and easy to setup. Just spend some time reading online documentation.


    Philip D.

Top notch product, easy to use and excellent support from amazing engineers.

  • February 04, 2021
  • Review provided by G2

What do you like best about the product?
Interface is designed with simplicity in mind but offers a wide array of features. Awesome product in a great package.
What do you dislike about the product?
Ease of use, fantastic support and knowledge base.
What problems is the product solving and how is that benefiting you?
We used to use a clunky and expensive hardware backup solution, Veeam eliminated the need for dedicated backup hardware and saved us a ton of money. Implementing 3-2-1 backups was no problem with Veeam.


    Chad C.

Easy to manage and just works

  • February 03, 2021
  • Review provided by G2

What do you like best about the product?
Out of all backup solutions that we have used, Veeam has been the easiest to use/maintain. The setup was seamless and it has not required us to fix any issues since we started using it. It is also the cheapest option that we found.
What do you dislike about the product?
The setup process was lengthy. It took 2+ hours for the initial setup and configuration. However, since then, we have not had any disruptions to our backup service.
What problems is the product solving and how is that benefiting you?
Our previous backup service frequently failed because of various issues. Veeam has solved all of those issues and has been flawless ever since the installation.
Recommendations to others considering the product:
During your consultation with the sales rep, make sure you cover all current and planned future assets that will require backup so that your licensing is tailored to your current and future use. The licensing is very inexpensive so plan ahead.


    Pabasara P.

Reliable backup solution

  • January 08, 2021
  • Review provided by G2

What do you like best about the product?
Backup and replication jobs creation is very straightforward. We can create backup jobs, and replication jobs as well as tape jobs. We can schedule backup jobs as we want. The portal clearly shows the status of backup jobs. So it is easy for us to determine if there is an issue. The reporting feature is excellent and offers a brief description of all backup jobs in the past several months. The backup restoration process is also easy. We were able to restore a backup without any issue.
What do you dislike about the product?
Sometimes customer service response time is slow, and it needs to be improved. Need to improve service level agreement about providing technical support quickly.
What problems is the product solving and how is that benefiting you?
When considering data centre backup solutions, Veeam backup and replication are among the best solutions in the industry. We have critical data, and so needed a reliable backup solution. Otherwise, it will be a disaster for us if the datacenter failed and we have no backups. After conducting many kinds of research, and based on recommendations, management decided to choose Veeam backup and replication. They provided a reliable backup solution for a reasonable price. Pre-sales team is ok, and the deployment team did a great job according to our infrastructure and requirements. When considering technical support, there was some time to provide a solution quickly. As of today, we never faced any significant issue with this product, and overall experience with this product is excellent.
Recommendations to others considering the product:
You can customise the solution according to your requirements and the infrastructure.


    Tomas B.

Very simple, intuitive and effective software for Backups and Recoveries

  • November 23, 2020
  • Review verified by G2

What do you like best about the product?
The interface is very user/admin friendly, has a very good in-built deduplication engine, one of the few software packages that i can give honest 10 out of 10. Great support too.
What do you dislike about the product?
Honestly not a single thing that I can say is bad with this software...
What problems is the product solving and how is that benefiting you?
Backing up both datacentres, service desk file request recoveries, disaster recovery, 3-2-1 backups


    Rick S.

Awesome Backup Solution!

  • November 16, 2020
  • Review verified by G2

What do you like best about the product?
Veeam is very easy to setup and use. I installed it on my server and setup my Backup Repository on a NAS and my backup nodes easily right from the server. Multiple configuration options are available to cover any need. Options to store on the cloud as well. I have used many backup solutions over my 35 year career in IT, Veeam is excellent in every aspect.
What do you dislike about the product?
Not much to dislike about Veeam, maybe a slightly easier interface, some options are a bit buried but a quick look at the manual or google search did the trick. (I had to move my backup configuration file which was not easily found)
What problems is the product solving and how is that benefiting you?
Backup many nodes from one console
Recommendations to others considering the product:
Try the Community Edition and find out for your self.