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IBM Security MaaS360

IBM Security | 1

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External reviews

167 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Faris S.

IBM Maas360 Review

  • June 24, 2020
  • Review provided by G2

What do you like best about the product?
Clearly defined tools, user interface and starter overlay
Easiest deployment compared to other product offerings
Easier to integrate with MS Azure Active Directory
Policies are straight forward to create or you can use existing default policies and modify them.
IBM account managers offer a good level of support during implimentation, without extra costs
Licence pricing structure is easy to understand and reflects product features that are being deployed
IBM will continue to develop and enhace Maas360 to offer extra tools and feaatures present in other products
What do you dislike about the product?
It may not be as comprehensive as other competitive product. However, it makes up for it by being probably the easiest to deploy and customise. Some competitor products, while offering extra tools, are a lot more complicated to deploy and customise, and their support is patchy.
What problems is the product solving and how is that benefiting you?
Device and data security are the main issues to address, especially with mobile device.
The benfits are that users devices and data are protected to a higher level and enabled to be compliant with GDPR.
Recommendations to others considering the product:
Having tried a number of data and device security platforms IBM Maas360 was the easiest to deploy, with a comprehisible licencing price structure and good support.


    Editha P.

Convenience at its best.

  • June 24, 2020
  • Review provided by G2

What do you like best about the product?
I can view my email using my mobile phone anywhere.
What do you dislike about the product?
It always asks me to always allow the app to use my location.
What problems is the product solving and how is that benefiting you?
Daily email communication is efficient since it's on the go.
Recommendations to others considering the product:
It's a great tool for employees who are on the go and does not have a laptop with them all the time.


    Nutkamonpop S.

IBM Security MaaS360's experience from a2network (Thailand)

  • June 19, 2020
  • Review verified by G2

What do you like best about the product?
- UI is friendly. Easy to understand compare with other MDM and from customer feed back.
- Security policy is easy to config and details is clear easy to understand.
- Come with threat management option. No need to install 3rd party application.
- Easy to enrollment support multi platform.
What do you dislike about the product?
- IBM MaaS360 need very stable internet to enrollment.
- Kiosk mode some time not stable user can exit from kiosk mode.
- Security policy not support all android device.
- Watson isn't useful.
What problems is the product solving and how is that benefiting you?
From customer case study. They provide tablet for sales team. But they have problem from 4G data plan is not enough because non-business use. So, They use IBM MaaS360 to config kiosk mode and allow only business application. They can save 4G data plan cost and make more productivity.
Recommendations to others considering the product:
If you looking for multi platform MDM and easy to use I recommend IBM MaaS360.


    Darren N. R.

5yrs using Maa360

  • June 18, 2020
  • Review provided by G2

What do you like best about the product?
your able to track/monitor/update/lock down each device, also to create users/devices per locations.
What do you dislike about the product?
was not able to full remove some apps from devices
What problems is the product solving and how is that benefiting you?
problem solving our users from lost device can track them help greatly, where you can now lock a device from being used.


    Muhammad Shaheryar H.

It was great experience working with IBM MaaS360 in terms of security.

  • June 13, 2020
  • Review provided by G2

What do you like best about the product?
The mobile device management was the best part of this tool .
What do you dislike about the product?
Didn't find any such issues with this tool. Overall it was a good experience hence nothing is disliked.
What problems is the product solving and how is that benefiting you?
Mobile device security as well as software deployments were the benefits of this tool
Recommendations to others considering the product:
Highly recommend for MDM and End point management


    Airlines/Aviation

IBM Security Maas360

  • June 13, 2020
  • Review provided by G2

What do you like best about the product?
IBM Security Maas360 enable customized policy implementation
What do you dislike about the product?
unenrollement taking long time to update on Maas360
What problems is the product solving and how is that benefiting you?
Change policy, locate cellphones


    Insurance

Software before its time

  • June 08, 2020
  • Review provided by G2

What do you like best about the product?
It was an attempt to port a mobile application for security management and software distribution to windows, and options can be good for competition.
What do you dislike about the product?
Clunky, could not reliably distribute packages of .msi and sometimes even .exe. Admin portal is not admin-intuitive especially when relating to update distributions. Remote wipe never worked, and the assigned Mass IBM team to help remediate was either unenthusiastic or incompetent.
What problems is the product solving and how is that benefiting you?
It was an attempt to integrate mobile and Windows management in one. It would have been useful if it worked.
Recommendations to others considering the product:
Start over and build it for Windows, then integrate it for Mobile.


    Suraj J.

IBM Maas 360 must improve management and app deployment capabilities for win 10 devices

  • June 06, 2020
  • Review provided by G2

What do you like best about the product?
New and improved features of MaaS360 Cloud
What do you dislike about the product?
Delivery groups deployment for apps and policies.
What problems is the product solving and how is that benefiting you?
App inventory and storage utilized on usage basic is the most liked thing for me.


    Artem G.

IBM MaaS360 On-premise

  • June 05, 2020
  • Review provided by G2

What do you like best about the product?
We liked many functions and security policies for mobile devices (iOS and Android). It was an awesome opportunity to use internal reports. We could build different reports for our managers and configure weekly the mailing list.
IBM goes out of their way to provide help and documentation for the period after on-boarding.
What do you dislike about the product?
We didn't like the support team. Sometimes we waited for 1-2 weeks' answering our request. Also, we wanted to implement macOS devices in our company. IBM MaaS 360 didn't support macOS devices.
What problems is the product solving and how is that benefiting you?
We used IBM MaaS360 for controlling iOS and Android devices. This system helped us to configure all devices with our standards. Our security team used IBM MaaS360 for gathering information and reactions after analyzing this information.
Recommendations to others considering the product:
If you are managing a small fleet of local computers MaaS360 will work well to suit your needs. However, if you are working with a large fleet with remote users the program begins to not be as efficient for your needs as it could be. From my experience working with over 25 000 mobile devices, this solution was not up to the tasks at hand.


    Donald C.

Device management platform works fine and is easy to use

  • December 16, 2019
  • Review provided by G2

What do you like best about the product?
Management of the platform is easy and intuitive. Customer support is exceptional.
What do you dislike about the product?
Occasionally i find a needed control not set up. I.E. Turn off hot spot functionality for ios Tablets.
What problems is the product solving and how is that benefiting you?
Manage and track 50 iphones and ipads distributed to field units. Control application content and url accessibility. Insure proper use of the devices and control data overages.