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IBM Security MaaS360

IBM Security | 1

Reviews from AWS Marketplace

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External reviews

167 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Dane S.

MaaS360 experience

  • August 28, 2019
  • Review provided by G2

What do you like best about the product?
Managing mobile devices is made easy using the console.
What do you dislike about the product?
Browser doesn't work too well. It seems to freeze inside the compartment
What problems is the product solving and how is that benefiting you?
Securing company data on cell phones and tablets


    alessandro b.

excellent product, easy and effective

  • August 28, 2019
  • Review verified by G2

What do you like best about the product?
intuitive product, neat and very friendly screens, easy-to-execute settings, without neglecting protection, security and privacy. excellent IBM support, skilled technicians and impeccable customer service, always available.
What do you dislike about the product?
sometimes too slow in deploying policies, often the change of groups and the consequent change of policy is too cumbersome and slow.
What problems is the product solving and how is that benefiting you?
complete and detailed management of android systems, excellent kiosk mode, security and protection hardening


    Moaz S.

very good solution for managing mobile devices

  • August 27, 2019
  • Review provided by G2

What do you like best about the product?
mobile expense management in mobile data plans & distributing apps and document & agent app is so simple.
What do you dislike about the product?
reports in maas360 are not satisfied for us and We didn’t found MaaS360 signature on Fortigate as APP filter despite we found AirWatch signature.
Is there any integration between MaaS360 and PaloAlto?
What problems is the product solving and how is that benefiting you?
integration between mass360 and paloalto
Recommendations to others considering the product:
not yet


    Public Safety

User Friendly

  • August 26, 2019
  • Review provided by G2

What do you like best about the product?
User interface is easy to work with and looking stuff up is seamless.
What do you dislike about the product?
1) Depending on time you call, Support.
2) Features you put in to the dev team to add, never seam to make it.
3) not being able to manage mobile devices from a mobile app?
What problems is the product solving and how is that benefiting you?
Better reporting, organizes things well.


    Walt M.

Great Potential

  • August 23, 2019
  • Review provided by G2

What do you like best about the product?
The Ability to use oneMDM application to control and support multiple devices . and OS's.
What do you dislike about the product?
Not Intuitive. The ability to control and configure devices is frustrating...
What problems is the product solving and how is that benefiting you?
Remote configuration of devices in the field.
Recommendations to others considering the product:
Get Training Up front before full implemtation.


    Scott S.

Expert support made our job much easier!

  • August 23, 2019
  • Review verified by G2

What do you like best about the product?
We were able to establish weekly meetings for one hour with the SME who provided training. We were also thrilled that he would work within our environment via WebEx so that our specific implementation was answered, not a generic image.
What do you dislike about the product?
Follow up to tickets entered in on-line. Without our SME's (Frank Gentile) cajoling sometimes it would take an unreasonable time frame to hear from someone.
What problems is the product solving and how is that benefiting you?
Control of our Mobile mixed environment. We now feel that our company's intellectual property is safe and can be rendered useless or removed entirely when broken, lost, stolen etc.
Recommendations to others considering the product:
I think integration with Android (Google) and Apple should be more streamlined. However, I think both companies need to work on it not just IBM.


    David H.

MaaS360 Experience

  • August 22, 2019
  • Review provided by G2

What do you like best about the product?
The ease of use. Easy to maintain the policies and devices.
What do you dislike about the product?
Some of the device reaches are a little misleading.
What problems is the product solving and how is that benefiting you?
Control of Corporate-owned devices is the main goal.
Recommendations to others considering the product:
Good product. Full-featured.


    Retail

Does the job

  • August 21, 2019
  • Review verified by G2

What do you like best about the product?
Provides central mdm solution. Multiple policies for different device types and job roles within the business. Supports the upload of enterprise apps for android.
What do you dislike about the product?
Unable to keep google apps updated without providing access to the play store. Having to have individual Google accounts per user or having only 20 or so devices logged in at once.
What problems is the product solving and how is that benefiting you?
Controlling the access that end users have with MDM policies and locking devices once they are out of business control (ie, lost or stolen). Pushing/auto installing/updating enterprise apps to specific groups of employees.


    Scott S.

Solid Product / Mediocre Support

  • August 20, 2019
  • Review verified by G2

What do you like best about the product?
We are now able to operate without Active Directory and can push out security policies nearly instantaneously.
What do you dislike about the product?
MaaS360 does not appear to have mature support for Windows or macOS or at least they are not responsive enough to the needs of a fast moving business.
What problems is the product solving and how is that benefiting you?
*Eliminate Microsoft Active Directory
*Manage security policies for all iOS, Android, macOS, and Windows devices from one portal
*Centralized device patching
*Device certificate enrollment and delivery
Recommendations to others considering the product:
As long as you do not expect quick resolution to issues you experience, MaaS360 can be setup with an internal team willing to spend the time learning the features. There are so many features that a thoughtful implementation is recommended rolling features out over several sub-projects.


    Farming

IT Manager

  • August 19, 2019
  • Review provided by G2

What do you like best about the product?
Managing many devices from a single console.
What do you dislike about the product?
With the many options, it’s hard to set up without help, no fluid process. Making the learning curve and training of other admins more difficult.
What problems is the product solving and how is that benefiting you?
Manually touching the iPhones when apps update or to install the apples updates.