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IBM Security MaaS360

IBM Security | 1

Reviews from AWS Marketplace

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External reviews

167 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    James W.

Initially overwhelming but easy to use and easy to set up. Great product.

  • July 16, 2019
  • Review provided by G2

What do you like best about the product?
Policies are easy to change and quick to take effect. Also the policy options are quite extensive, so lots of options ot play wiith.

Users are easily added and edited.

Tracking users with mapping.
What do you dislike about the product?
Software has caused occasional glitches where users either are logged out, forced out of kiosk mode or I even had one user fully de-register from Maas360.
What problems is the product solving and how is that benefiting you?
Compartmentalising the phone has been a brilliant tool, giving user only what they need to work with no distractions. Also obviously any changes to this can be altered simply, quickly and remotely.


    Martin C.

Powerful functionality

  • July 15, 2019
  • Review verified by G2

What do you like best about the product?
MaaS360 gives a huge amount of control meaning there is no chance of end users downloading restricted items etc. It also gives - from a compliance viewpoint - control of our devices
What do you dislike about the product?
I do sometimes feel the interface is not intuitive - with complexity comes difficulty to locate functions
What problems is the product solving and how is that benefiting you?
Preventing random downloads of apps (particularly games) from end-uers. Ensuring devices are assigned to specific users - and with it - email accounts are automatically set up


    Information Technology and Services

Great way to manage devices and applications

  • April 02, 2019
  • Review verified by G2

What do you like best about the product?
The easy deployment in the portal for users
What do you dislike about the product?
There is almost too many features!!! We are used to not having something this nice.
What problems is the product solving and how is that benefiting you?
We are able to keep up with inventory of our devices (laptops) for the company and we are able to keep up with patching and monitoring.
Recommendations to others considering the product:
Do your research at first. It is a great product. It is a little costly, but in the end it is worth it. We are a startup company and it is a great way for us to keep up with our inventory and making sure that our laptops are up to date with the latest security updates and patches.


    Hospital & Health Care

Works Great for on the go

  • February 18, 2019
  • Review provided by G2

What do you like best about the product?
Easy to access and use, allows me to respond quickly.
What do you dislike about the product?
Set up can be lengthy and confusing. Need IT to provide instructions.
What problems is the product solving and how is that benefiting you?
Being able to respond fast to clients and am always accessible.
Recommendations to others considering the product:
it is a great resource


    Construction

Great MDM with tons of features

  • October 22, 2018
  • Review verified by G2

What do you like best about the product?
All the device management features and variety of devices that can managed.
What do you dislike about the product?
Sometimes it takes an act of congress to get devices to pick up policy changes or app updates.
What problems is the product solving and how is that benefiting you?
Web browsing and email management on mobile devices.
Recommendations to others considering the product:
MaaS360 is a quality MDM. It has issues just like other MDMs, but support is attentive and fixes issues quickly.


    Transportation/Trucking/Railroad

Useful for professional environment

  • July 30, 2018
  • Review verified by G2

What do you like best about the product?
It's a reliable system that allows you to set up your email and communications services across several devices. Makes easier for everyone who keep in touch and share the information in no time.
What do you dislike about the product?
Sometimes it's very difficult to connect it with other operative systems beside windows, such iOS (installing it on iPhone, for example)
What problems is the product solving and how is that benefiting you?
Connecting different departments and levels of the same company with the added benefit of having the services in several devices at the same time.


    Spenser H.

Enterprise management system

  • April 04, 2018
  • Review verified by G2

What do you like best about the product?
Allows me to download apps from corporate app store
What do you dislike about the product?
Buggy, frequently crashes without warning
What problems is the product solving and how is that benefiting you?
Allows ,e to download restricted apps


    Internet

IBM MaaS360

  • March 28, 2018
  • Review verified by G2

What do you like best about the product?
Excellent tool to keep track of our devices, locked them out in case they are stolen/misplaced. Another pretty good feature is that we can distribute applications/OS patches which make our lives easier.
What do you dislike about the product?
Struggled a little bit when setting up the Enterprise App for MacOS since the user manual didn't specify that we need to open the Apps Packager instead to finish the set up, once the CA was installed.
What problems is the product solving and how is that benefiting you?
Ability to track our devices. Great to tool to get easy reports of applications installed, versions, etc.
Recommendations to others considering the product:
Take the opportunity to implement MaaS360


    Financial Services

MaaS360 Needs Improvements

  • February 16, 2018
  • Review verified by G2

What do you like best about the product?
I like that MaaS360 provides a holistic platform for marketing automation workflows, including file storage, project management and overall organization. I use the app too on my phone, which allows me to access email and calendar as well.
What do you dislike about the product?
I use MaaS on a daily basis for marketing workflow, and generally dislike the confusing interface, slow speed and tendency to crash while in the middle of work. The system is extremely outdated and needs some major upgrades.
What problems is the product solving and how is that benefiting you?
MaaS360 allows for a necessary Marketing Automation workflow where creative files can be pushed to the various stakeholders as needed for approval, and final files are stored for reference and source control.
Recommendations to others considering the product:
I would recommend some training before attempting to learn this product, as it’s not necessarily intuitive.


    Neil B.

Lack recovery plan and very, very lethargic support.

  • January 08, 2018
  • Review provided by G2

What do you like best about the product?
Features. The additional control of each device. Android and IOS support
What do you dislike about the product?
Terrible service. Maas360 put us out of business. We've been down nearly 2 weeks. Prior to Maas360, we used JAMF. Never an unscheduled outage.

They put out a release that put us out of business WITHOUT a mitigation strategy.
What problems is the product solving and how is that benefiting you?
MDM.
Recommendations to others considering the product:
Risk of downtime