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    André B.

IBM Maximo au maximum de ses performances.

  • July 21, 2016
  • Review verified by G2

What do you like best about the product?
Maximo Asset Management par IBM combine la gestion d'actifs avec la gestion de la maintenance. D'un seul système , les entreprises peuvent surveiller et gérer le cycle de vie complet de leurs actifs de l'entreprise , incluidng installations , les communications, le transport , la production, infastructure , et plus encore. Cette fonctionnalité centralisée garantit que les utilisateurs disposent d'une visibilité et le contrôle des conditions et des processus actifs , tout en augmentant la productivité et en réduisant les temps d'arrêt .
What do you dislike about the product?
Maximo est un "all inclusive" logiciel très qui peut être utilisé pour quels que soient vos besoins d'affaires sont ; suffisamment souple pour adapter à votre entreprise ; et rencontre les meilleures pratiques de l'industrie pour aider les normes de processus établis. Maximo UI sont très facilement configurable pour fournir un look qui convient à vos besoins et permet votre flux de travail des processus d' héritage à être automatisé .
What problems is the product solving and how is that benefiting you?
Lorsque l'on regarde les logiciels de cette nature envisager d'avoir tous vos processus et les données connexes dans une seule base de données . Il y aura toujours une certaine intégration nécessaire , cependant , envisager Maximo comme un système d' ERP qui peut gérer la plupart, sinon tous vos besoins .
Recommendations to others considering the product:
Continuer dans cette direction, je pense que l'implantation en france est une bonne chose.
Maximo peut être très complexe au cours des implémentations initiales et certaines mises à niveau .


    Consumer Electronics

Complex system with lots of customization, but performance is sub-par

  • June 11, 2016
  • Review verified by G2

What do you like best about the product?
Customization: Data sets and usage can be customized to all ends.

Web app interface for our asset dictionary and software dictionary is clean and organized. Great setup for managing life cycle of various components within our systems.

**We use this system in relation to a few other IBM systems, Maximo being a fundamental piece.
What do you dislike about the product?
Performance. The scope of our use of Maximo is vast - many hundreds of users, and hundreds on hundreds of data sets for anything you can think. We also have scripting engines tied into some of the details to help automate some of our processes. With that said, one would hope the system would continue to function in a speedy manner. In peak times, we see a degradation in speed that can be frustrating at times.

What problems is the product solving and how is that benefiting you?
Asset management, asset dictionary, software dictionary and availability, knowledge management. This allows us to track deployment of various hardware pieces, and to plan for timely upgrades when appropriate. This definitely aids in our asset life cycle for our computers.

It is also a tool we use to manage our software dictionary and track/update software titles when appropriate.
Recommendations to others considering the product:
Ensure you use the tool to its potential. There are so many sets of data you can customize and pull. Which in itself can cause issues if your users are not properly trained. Ensure they know how to use the system to provide proper data for whatever you want to capture/track, etc.


    Clément B.

Une gestion complète pour touts les actifs de l'entreprise

  • June 07, 2016
  • Review provided by G2

What do you like best about the product?
IBM Maximo Asset Management est le produit de solution logicielle de gestion des actifs d'entreprise (EAM) produit par IBM. Il est une solution qui est utilisée pour exploiter, entretenir et aliéner des actifs de l'entreprise. Il se concentre sur les types d'actifs comme des végétaux et la production (par exemple l'huile, le gaz, les produits chimiques, l'exploitation minière, la fabrication, les produits pharmaceutiques, l'alimentation, l'électronique et la production d'énergie [5])
Infrastructure (y compris les chemins de fer, les routes, les télécommunications, l'eau et les eaux usées et les réseaux de distribution d'électricité et de gaz)
Transport (pour les militaires, les compagnies aériennes, le camionnage, le transport maritime, ferroviaire et autre utilisation)
Immobilier et des installations (par exemple, dans les bureaux, les écoles et les hôpitaux)

Maximo est la base du processus Tivoli Automation Engine, qui est la partie centrale de Tivoli Service Automation Manager [7] [8] et il a été autorisé à d'autres entreprises pour un développement plus spécifique. [5] [9]
What do you dislike about the product?
EAM est mondialement connu pour être critique dans les industries de biens à forte intensité, à savoir, les services publics, du pétrole et du gaz, pharma., Rail et transport en commun, l'industrie lourde et les installations, y compris les hôpitaux, les campus et l'hôtel.

La version actuelle, IBM Maximo Asset Management 7.6, est la troisième version construite sur une architecture orientée services J2EE. Il est une entreprise Asset Management, gestion des services et la gestion des actifs informatiques suite d'applications qui sont évolutives et facilement intégrées dans la planification des ressources d'entreprise existantes (ERP) Systèmes.
What problems is the product solving and how is that benefiting you?
Maximo est la base du processus Tivoli Automation Engine, qui est la partie centrale de Tivoli Service Automation Manager et il a été autorisé à d'autres entreprises pour un développement plus spécifique.
Recommendations to others considering the product:
Besoin de connaisances appronfondies en gestion.


    Rod M.

Powerful product but bloated and non intuitive. Also expensive.

  • June 05, 2016
  • Review verified by G2

What do you like best about the product?
My current organization used Assyst and this is MUCH better and more capable. We use it for management of Incidents, Service Requests and Changes which works great. You can attach documents and notifications work great, as well.
What do you dislike about the product?
It is not very intuitive, however, and is very expensive between the implementation and custom development (Maximo developers are expensive!). There are cheaper products (or free) out there, that's for sure, that will give you the same functionality. As well, we are looking for ways to dynamically update IT assets (workstations, servers, routers, etc) but there appears to be no way to do that. Reporting is also very limited without springing for the extra reporting module.
What problems is the product solving and how is that benefiting you?
Management of IT Incidents, Service Requests and Changes.


    Renato C.

Excellent product, market leader not by chance

  • April 30, 2016
  • Review provided by G2

What do you like best about the product?
Maximo is just leader for asset management, it manages everything about an asset lifecycle going from the acqusiition, to management of maintenance, to decomissioning. It can also manage very well workflows (let's say, acquisition approval and such), these can be configured to the detail to adhere perfectly to enterprise policies.
It is also very easily integrated with HR and cost management software such as SAP either by using it's official adapter or API's.

All in all maximo is the way to go for asset management
What do you dislike about the product?
The interface is a bit old, this is unfortunately often an issue with IBM products. Although the product is good and the interface is simple and cannot be too complicated, the interface could be improved with a little bit of eye candy.
What problems is the product solving and how is that benefiting you?
Asset management has become easier to implement and make it so that the company doesn't have to change it's policy to adapt to the software.
Recommendations to others considering the product:
For SAP integration it's best to just the API's without having to pay for the official adapter.


    Patricio S.

MAXIMO... HAs everything you need for Service Mgmt, but...

  • April 18, 2016
  • Review provided by G2

What do you like best about the product?
The best feature is the customizable desktop for techinicians. You can customize what each users sees in their main screen. This is great as you can put technical requests for techs, KPIs and reports for Quality Analysts, etc.
It is very important to perform a very detailed analysis of which your requirements will be at the beginning to ensure the initial configuration of the tool is well done. Not only for support teams, but also for the kind of services you will be handling from the tool. Maximo offers a bunch of data attributes to fill in, it is important you understand them, how they interact between each other, and how you would like to obtain the reports and data extracts. Maximo already has some default reports but you can develop new reports with the information you like, but don't forget to ensure all the fields you need are able to be reported. Some of them might not show up.
What do you dislike about the product?
Maybe it has too many fields that most of the organizations will never use as it is very demanding to fulfill them all.
What problems is the product solving and how is that benefiting you?
I was able to develop a lot of automated reports with combined data from multiple sources.
Recommendations to others considering the product:
It is important that if you acquire this product with IBM support of it, you request a dedicated database for you. Because if you share the database with other customers (even though you don't see the other customers, of course), customizing the tool becomes really complicated and the tool's response times go really down.


    Information Technology and Services

Maximo Asset Management

  • October 28, 2015
  • Review verified by G2

What do you like best about the product?
Maximo is a very robust enterprise wide asset management solution that offers a full spectrum of CMMS, Work Management and Asset Management functions. Maximo is the only EAM that is delivered with GIS Integration, Mobility and powered by Analytics.
What do you dislike about the product?
The older user interface was not very appealing but the newest release now has an improved user interface.
What problems is the product solving and how is that benefiting you?
We are resellers, implementers and users of Maximo. We have experienced great benefit by basing our labor and expense reporting system on Maximo. Our client's have gained significant benefits from Maximo for a full range of work and asset management requirements.
Recommendations to others considering the product:
Compare the core capabilities provided by Maximo with competitive products on the market and recognize the growth and future usability of the features that are bundled into the core product and add-on modules.