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External reviews

365 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Bernhard L.

Awesome insights when learned how to use it properly

  • February 16, 2023
  • Review verified by G2

What do you like best about the product?
Instana gives an awesome insight on many different situations around monitoring, alerting and analyzing your applications. It comes easy to set up and has an intuitive ui.
What do you dislike about the product?
Well as with any tool, if you don't use it quite often, it is hard to get used to it and know where to look for specific issues. It is not really a dislike, because once you learn it it helps you a lot.
What problems is the product solving and how is that benefiting you?
Coming from tools like Zabbix, Instana helps us to detect problems even deeper than just monitoring cpu, ram, disk and the regular things. Also it allows us to detect problems before they are happening.


    Jonathan P.

Solid APM for Platforms - Good Dashboard

  • February 16, 2023
  • Review verified by G2

What do you like best about the product?
Used for over a decade to monitor our web service integration layer. Always easy to use and customize. When it comes to the things I want out of an APM Instana delivers ease and details. Support is above average on speed and nearly always delivered a solution or workaround in a timely manner.
What do you dislike about the product?
Can fight with some platforms and getting them to talk is an exercise in forum-necromancy and support-desk-tag. We had a few things it just wouldn't ever work with and neither Instana nor the other vendor could or would budge. Check your compatibilities first.
What problems is the product solving and how is that benefiting you?
Monitoring metric on servers, transactions, total infrastrucutre and environment health. We even have it monitoring a portion of our mainframe work (integrations mostly).


    Gustavo R.

A powerful tool

  • February 16, 2023
  • Review provided by G2

What do you like best about the product?
I like the ease of searching for information, as well as the amount of visualizations and parameterizations available.
What do you dislike about the product?
at the moment there is nothing I don't like about Instana.
What problems is the product solving and how is that benefiting you?
Solving how I can visualize my application infrastructure in detail, thus helping to give predictability of possible problems.


    Rohit P.

it will show good data

  • February 16, 2023
  • Review verified by G2

What do you like best about the product?
Performance analysis good in instana, I like instana to analyis my application performance.
What do you dislike about the product?
I like instana to analysis my application performance, but I don't find anything to dislike analysis.
What problems is the product solving and how is that benefiting you?
to identify application performance.


    Arjen v.

Not much experience yet, but I see it’s usefulness in the future.

  • February 16, 2023
  • Review provided by G2

What do you like best about the product?
A quick overview of performance of the different software running within our company
What do you dislike about the product?
A lot of information at once, can be unclear what kind of tools are available to you.
What problems is the product solving and how is that benefiting you?
A quick and easy way to see the performance of certain applications to spot possible issues that are happening with them.


    Quentin H.

Good product, still needs work on serverless infrastructure

  • February 16, 2023
  • Review provided by G2

What do you like best about the product?
The autotracing is useful. And the application view is a great feature.
What do you dislike about the product?
Instana was created for actual hosts. It still needs to evolve to catch up in lambda tracing
What problems is the product solving and how is that benefiting you?
Seeing everything in the same spot


    Cris F.

Insightful

  • February 16, 2023
  • Review provided by G2

What do you like best about the product?
Traceability of events and performance for users.
What do you dislike about the product?
Limited suite for logs and confusing UI.
What problems is the product solving and how is that benefiting you?
The idea of tracking users behaviours but also perfomance.


    Alessandro M.

Great product!

  • February 16, 2023
  • Review verified by G2

What do you like best about the product?
I like Instana because I can see all erroneus call of my application and all logs too.
What do you dislike about the product?
I don't like that Instana store only last week.
What problems is the product solving and how is that benefiting you?
With Instana I can fix several bugs of my applications thanks to logs.


    Kartik G.

Good and efficient tracking tool

  • February 16, 2023
  • Review provided by G2

What do you like best about the product?
It is quite a handy and powerful system for thorough system monitoring.
What do you dislike about the product?
It could be a bit more auto-guiding user-friendly.
What problems is the product solving and how is that benefiting you?
Able to track systems and collect logs at a single point. When there is a need to debug, it comes in quite handy.


    Manikanta B.

Products from IBM is very useful for software development like instana etc

  • February 16, 2023
  • Review verified by G2

What do you like best about the product?
This is like a one-stop solution for monitoring, alerting and seeing all config of cloud resources and servers
What do you dislike about the product?
sometimes the live data is not correct and taking time to reflect the data
What problems is the product solving and how is that benefiting you?
Having dashboards and searching made it easier