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External reviews

365 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Computer Software

Easy to use

  • January 09, 2019
  • Review provided by G2

What do you like best about the product?
Provides wide range of graphs and metrics.
What do you dislike about the product?
Need some research to use it as large amount if detail is provided.
What problems is the product solving and how is that benefiting you?
We are trying to calculate spark jobs metrics for tuning.
Recommendations to others considering the product:
Instana is very good and easy to use monitoring tool having wide range of graphs and metrics.


    Kritika S.

Definitely the most revolutionary monitoring tool in market

  • January 09, 2019
  • Review verified by G2

What do you like best about the product?
The ease with with instana lets you monitor your application and helps you drill down to the root cause is amazing.
What do you dislike about the product?
searching the nodes/servers to analyze could be made more user friendly
What problems is the product solving and how is that benefiting you?
we are using instana to actively monitor the exact, real-time health of our application, hosts, and processes.
Recommendations to others considering the product:
Easy to use efficient tool for application monitoring.


    Computer Software

Lot of new features available

  • January 08, 2019
  • Review verified by G2

What do you like best about the product?
Error rate display, Incident reporting, integrations to slack
What do you dislike about the product?
UI needs to be more interactive in some pages, the font size needs to be increased in some places
What problems is the product solving and how is that benefiting you?
Alerting with Specific required errors, which are important to know as part of SRE


    Computer & Network Security

Best Insights available

  • January 08, 2019
  • Review verified by G2

What do you like best about the product?
The ability to see all my data quickly and easily.
What do you dislike about the product?
Configuration can take a bit of time to complete but once done it is great.
What problems is the product solving and how is that benefiting you?
Quick results in a visual format and allows for easy use.


    Apparel & Fashion

Good but still has room for improvement

  • January 08, 2019
  • Review provided by G2

What do you like best about the product?
The de-facto integration with k8s makes everything so easy to set and deploy, The GUI is very intuitive.
What do you dislike about the product?
There are still some features to be deployed, specially when talking about something other than k8s. Alerting and automation based on alarms must be improved.
What problems is the product solving and how is that benefiting you?
One platform that covers most of our needs for k8s deployments
Recommendations to others considering the product:
Cloud and / or k8s based applications


    Information Technology and Services

Awesome product with great features and flixibility

  • January 08, 2019
  • Review verified by G2

What do you like best about the product?
This product is really useful to track all the instances together and analyze all prod issue at one platform.This is innovative product and amazing feature for all web applications.
What do you dislike about the product?
Initially it will take some time to understand the functionality but its easy after using for some days.
What problems is the product solving and how is that benefiting you?
Monitoring all EC2 instances at one platforms will helpful to all teams and resolve all issues together.
Recommendations to others considering the product:
Strongly recommended


    Information Technology and Services

Amazing application to track all AWS instances issues at one place

  • January 08, 2019
  • Review verified by G2

What do you like best about the product?
I love to see all instances issues like OOM and issues related to all instances at one place.Especially Instana is used to dump all the logs at one place and useful to narrow down the actual issues.I have used this application lot of time whenever there is a issues and it helped me a lot.
What do you dislike about the product?
UX can be Improved but necessary.Except this everything is awesome. :)
What problems is the product solving and how is that benefiting you?
Project which I am working is using AWS services.We have almost 40 EC2 instances and we are using instana to analyze issues and fix on demand
Recommendations to others considering the product:
Highly recommended


    Market Research

Great Application Performance Monitor!

  • January 08, 2019
  • Review verified by G2

What do you like best about the product?
As a support manager, trying to understand our platform performance a key for success. Understanding flow, usage, and performance for each user is critical when troubleshooting. With minimal details, we can trace and narrow down issues for our users very easily and quickly.
What do you dislike about the product?
While we got used to the classic view and created our workflows, the new interface took some time to retrain our staff and had to go through retaining for the team members. But with some short training and helpful staff at Instana, we were able to get back to full speed
What problems is the product solving and how is that benefiting you?
With a cloud based platform, we have many areas to review for any issues our users encountered. End users, cloud, our own applications and tools. Looking at each individual component doesn't always help us understand the issue. With Instana, it gives us the whole picture view, from usage and flow and how each input from end user to cloud to query and how much time each piece is consuming is a great help for our trouble shooting.


    Human Resources

Database Administrator

  • January 08, 2019
  • Review verified by G2

What do you like best about the product?
Drill down function to know what execution call or SQL behind it is the performance problem.
What do you dislike about the product?
Very happy with this product overall. Maybe improve the user interface can be imporved for non application users.
What problems is the product solving and how is that benefiting you?
Identify the performance problem easily.
Recommendations to others considering the product:
Fully test it before you buy it.


    Gal L.

Simply the best APM out there. Supports most advanced technologies with great ROI.

  • January 08, 2019
  • Review verified by G2

What do you like best about the product?
- Automatic technologies detection and monitoring (constantly)
- Support all components cross the technology stack (client side, server side, containers, DB,...)
- Provide an holistic view cross the technology stack
- Very good transaction analysis, sub millisecond tracing.
- Easy to use also for business related departments.
- Combine both APM and logging in transaction granularity
- Innovative AI driven proactive monitoring and notification
- 0 TCO and maintenance
- Great ROI
- Stable
- Instant support 24/7
What do you dislike about the product?
- Logs query could be improved
- Support complex query for transactional data and logs
What problems is the product solving and how is that benefiting you?
- Transaction monitoring for reactive code.
- Complete transactional tracing (Not statistical) with APM and logging details
- Business colleges are able to easily monitor accounts performance with customized views
- Outstanding and innovative UX enable to analyze technical issues in a way no other APM provide.
- Zero (0) maintenance for the APM, enable the development and devOps team to focus on our product.
Recommendations to others considering the product:
After experimenting several APM solutions, I concluded Instana to be the best APM currently in the market.
In less than 20 sec Instana will automatically detect your technologies and will enable you the most intuitive and innovative dashboard to monitor and control.
It is one of the few tools that enables you to control your APM, transactions and *logs* in one holistic view.
Plays well with all the advanced technologies (either client side , server side or containers).
Became a must use tool for our daily work activity.