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First Week Using - Identified an Account Takeover
What do you like best about the product?
It's easy to use, gives you the opportunity to refine searches, and is very fast. We can immediately block the email address or domain of the sender, and also set up continuous remediation, if needed.
What do you dislike about the product?
It keeps a history log of all the spear phishing attacks. This log cannot be deleted or trimmed down and becomes quite large after a while. I would like to be able to purge information out of the log.
What problems is the product solving and how is that benefiting you?
Within the first week of use it identified an account takeover from someone in Turkey, which we easily stopped! We have been able to be notified of spear phishing attacks immediately when they happen. We can identify the attack, find out if it proliferated to other users, and then remediate the attack within minutes! This would have taken us hours before.
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Barracuda Essentials
What do you like best about the product?
Essentials overall has been great for my corporation. The message log alone is a life saver
What do you dislike about the product?
I would love to see increased reporting capabilities and more custom configuration of the spam filters
What problems is the product solving and how is that benefiting you?
We wanted increased protection from spam and phishing. Office 365 just wasn't delivering. Essentials has.
Barracuda Essentials in Higher Education
What do you like best about the product?
It is very easy to set up and use. It does a nice job of blocking viruses and malware. I like the layout of allow/block lists. I like that it takes the load off of on-site hardware. It is hard to beat Barracuda's support.
What do you dislike about the product?
Like all products out there, some things do get through. But, not sure that is a dislike so much. It is just that nothing can block everything while still allowing the good in.
What problems is the product solving and how is that benefiting you?
We use it in conjunction with our on-site Email Security Gateway. It takes the workload off of it.
Recommendations to others considering the product:
Contact them for a free demo.
It's all there in the Barracuda Archive
What do you like best about the product?
With our Barracuda Cloud Archiving solution we have unlimited storage for emails received and sent. We can set a retention period - which we have changed more than once as we found certain litigation queries can go back 5+ years. It's easy to assign a user with specific authority to research emails.
What do you dislike about the product?
The user interface could be a little more user friendly, but it all works nicely and doesn't stop you from using it or finding what you are looking for.
What problems is the product solving and how is that benefiting you?
We have had a few HR cases opened which pulled into question emails that were sent/received by some users. In these cases, we were able to use the Barracuda Cloud Archiving service to search and find any emails which helped with the HR cases.
We have solved some important claims against the company regarding things such as: letting go of an employee, workman's compensation, etc.
We have solved some important claims against the company regarding things such as: letting go of an employee, workman's compensation, etc.
Doesn't get easier or better!
What do you like best about the product?
The Barraucuda Forensics and Incident Response (FIR) is easy to use and allows you to immediately identify, verify, and mitigate a problem within a few minutes. Without FIR you may not even know if there was a problem, and it may take hours to find and resolve.
Many email scanners handle incoming email only, but with Barracuda Essentials you get incoming and outgoing email scanning.
The Archiving feature, with it's unlimited retention and storage, is a great way to dive into historical emails for research or legal inquiries.
Many email scanners handle incoming email only, but with Barracuda Essentials you get incoming and outgoing email scanning.
The Archiving feature, with it's unlimited retention and storage, is a great way to dive into historical emails for research or legal inquiries.
What do you dislike about the product?
The Cloud Control web access to the ESS can sometimes be slow and/or drag a bit. But other than that I can't find anything that is a negative.
What problems is the product solving and how is that benefiting you?
Besides the obvious benefits of email scanning for viruses and malware, the FIR portion of the ESS is incredible. We have already stopped one account takeover, whereby the users account was logged in from someone in Turkey (we are in California/USA). The FIR immediately notified us and within a few clicks we were able to stop the takeover and change the users password. In the past, we would have not known about something like this or found it too late - and I now have to wonder if this did happen before and we just never knew about it.
For ransomware, phishing and scamming, the FIR continuously monitors suspicious activity and alerts us. We have the ability to instantly look at the suspicious email and determine if we want to delete it from the users inbox(s) and then block the offending email address and/or domain, or if it is a false positive, we can report it as such back to Barracuda. It is constantly learning.
For ransomware, phishing and scamming, the FIR continuously monitors suspicious activity and alerts us. We have the ability to instantly look at the suspicious email and determine if we want to delete it from the users inbox(s) and then block the offending email address and/or domain, or if it is a false positive, we can report it as such back to Barracuda. It is constantly learning.
Barracuda helps manage the dangerous waters of Email Threats!
What do you like best about the product?
I love the daily emails showing the emails that have been scanned and are awaiting my disposition.
What do you dislike about the product?
Could be a little easier to log into when not using the email shortcut. Sometimes, when I go straight to the website and login, it doesn't take me to my home page.
What problems is the product solving and how is that benefiting you?
Email threats are constant. Barracuda is very successful in helping us filter out all non-essential emails to limit our potential exposure to email threats.
Recommendations to others considering the product:
Ease of use and effectiveness gives great cost benefit.
Phishline is a great application for training our users to be more aware of email scams
What do you like best about the product?
Barracuda Phishline was very helpful in identifying the problem areas in our staff. The reporting help raise managements awareness. The attached training help guarantee that the users that needed it would receive it. Phishline's usefulness I would give a 10 out of 10
What do you dislike about the product?
Navigation of the application could be greatly improved upon. I also found the setup documentation to be lacking. Barracuda Support while very helpful and willing to work with you, this application seems new to them and their ability to solve an issue is lengthy.
What problems is the product solving and how is that benefiting you?
Our main purpose for using Phishline was to reduce the amount of times our users accept and open Phishing emails. Emails from Support and executives were not cutting it. Phishline helped us identify problem users and to provide training to them directly. It has helped us immensely!
Recommendations to others considering the product:
I would recommend Phishline to everyone but just be aware the navigation needs some work and the support staff (who are fantastic and great to work with) seem to need more training in the application.
Secure gateway with multiple cloud-based apps
What do you like best about the product?
Easy to use portal that provides access to all of Barracuda’s cloud apps. Easy to setup and sync with local AD or Microsoft Azure Active Directory.
What do you dislike about the product?
We have had problems added and removing admin users. We have one user that we could setup as an admin. Had to contact support multiple times to figure it out.
What problems is the product solving and how is that benefiting you?
We needed a reliable and secure email filter, and this is one of the applications available in Barracuda Essentials.
Recommendations to others considering the product:
Look at all of the available options. Plan your implementation thoroughly.
Just the Basics
What do you like best about the product?
Just like the name implies, you get the essentials. But what's great about this product is that you get them for stupid cheap. That is definitely what's best.
What do you dislike about the product?
Honestly, this product should come with a warning label. No serious company should just purchase this. They really really should tack on the Sentry product too. For protection against modern day attacks, consider sentry essential, haha.
What problems is the product solving and how is that benefiting you?
We stopped 95% of bad emails coming in. Most of these were bulk email, dmarc, spf, or phishing reasons, but it does do a good job of stopping them.
Recommendations to others considering the product:
GET SENTRY AS WELL!!!!
A good firewall for email
What do you like best about the product?
I think the Barracuda Essentials package is easy to use and gets the job done. It allows for us to conduct our workflow without the worry for phishing emails and securely backups up the precious data we've got. We can also conduct fake email phishing tests and other types of expeditions so that we can see how many of our fellow employees are failing phishing tests.
What do you dislike about the product?
Like any cybersecurity product, there are false positives from time to time and that is somewhat annoying because we need to configure certain filters to ensure there isn't a hard block.
What problems is the product solving and how is that benefiting you?
One of the biggest issues we face as a team is social engineering and Barracuda Essentials for Outlook really helps alleviate potential phishing and other threats we face with email.
Recommendations to others considering the product:
Barracuda Essentials is a great way to protect your users and really extends Outlook functionality. It is a must-have for all organizations, large and small.
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