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External reviews

141 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Pedro V.

secure email system

  • January 12, 2024
  • Review verified by G2

What do you like best about the product?
the security of the exchange of information
What do you dislike about the product?
the account registration takes too much time
What problems is the product solving and how is that benefiting you?
secure exchange of information with several companies


    Giorgi G.

Barracuda Incident Response

  • January 02, 2024
  • Review provided by G2

What do you like best about the product?
Good solution for managing cybersecurity incidents, with user friendly interface and very easy to implement, maintain and use. This solution is a tool for continuous incident management and easily integrates into the Barracuda ecosystem.
What do you dislike about the product?
It does not cover all cyber attack vectors, which leads to an increase in cyber security risks, which also leads to the need to fill gaps with other solutions and incur additional costs.
What problems is the product solving and how is that benefiting you?
Its technological capabilities and price are relevant.


    Sean M.

The excellence on security messages.

  • December 28, 2023
  • Review verified by G2

What do you like best about the product?
I love the way it manages the sensitive information. I feel that my information is secure and nobody but me can use it.
What do you dislike about the product?
That you need to create an specific account to read the messages.
What problems is the product solving and how is that benefiting you?
It is easy to use and you can avoid the spam mails.


    Manoj S.

Best Email Getway Solution

  • December 06, 2023
  • Review verified by G2

What do you like best about the product?
easy to confirutation and policy creation, implentation and intgration, graphic interface is very user friendly.
What do you dislike about the product?
Administrator can view all emails from admin panel that is against user privecy.
What problems is the product solving and how is that benefiting you?
barracuda helps us to protect unwanted emails like spam and burne-threats.


    Leisure, Travel & Tourism

helpful and clear to retrieve emails sent to our customer

  • November 23, 2023
  • Review provided by G2

What do you like best about the product?
the ease of search,
details about hours,
the possibility to extract emails,
What do you dislike about the product?
some cases where barracuda cannot retrieve all emails issued through website
What problems is the product solving and how is that benefiting you?
to have the proof that a client has received a cmmunication from us


    anushree v.

Review on Barracuda Impersonation Protection

  • October 11, 2023
  • Review provided by G2

What do you like best about the product?
Barracuda is an excellent software which detects malicious email sent and makes easy to remove it from the mailbox.
It also blocks the threat mail senders and helps to keep safe from targeted phishing attacks.
It is simple to use,setup,install,implement and integrate in any kind of business.
What do you dislike about the product?
The customer support is not that much easy to reach.Needs to do improvement on the same.
Also when we select multiple options it does not allow to do bulk actions.
The frequency of use is high in our organisation so the above actions could be improved.
What problems is the product solving and how is that benefiting you?
Barracuda helps to protect against all email threat types,helps to reduce false positives and maintain a secure and safe communication environment.
It also offers advanced threat protection,spam filtering and archiving capabilities.


    Luis C.

An excellent email protection solution

  • October 02, 2023
  • Review provided by G2

What do you like best about the product?
It helps identify the more likely to be compromised accounts and identify high value assets that have to be protected
What do you dislike about the product?
It can take a while to set up correctly and can take a while to fully implement
What problems is the product solving and how is that benefiting you?
It helped us to identify and stablish a baseline for high value accounts.


    Manish G.

Brilliant to see something which helps to protect from Phishing / Fraud alerts

  • September 28, 2023
  • Review provided by G2

What do you like best about the product?
I come up with this tool first time which has brilliant AI built technology. It understands the algoristhm and help to protect the user from fraud / phishing emails.

In every organisation there is some fraud come-up with this and this is brilliant technology which fight against it and protect the users from the fruads so that they dont get into the trap.

We had seen the number of features it has. Also its AI technology make this usniue.
What do you dislike about the product?
I have never seen such type of product earlier. So this was the first time experience for me. When I got to know that there is some technology or tool which helps us from phishing email, I got too excited!!

The support it provides, it is tremendous to see. They try to solve all the queries whichever raised by customer and make it smooth for the users.
What problems is the product solving and how is that benefiting you?
We faced with lot of phishing / fraud emails in our organisation which yields into big transaction of money. It leads to trap the employees, where they transfer the money by thinking that it was asked by their manager, seniors, directors, ceos, etc.

Sometimes, same emails comes as a project where employee thinks that it would be great if they act on it. But it is like a trap for them. Its AI technology is madeup like that, which understand its domain, IP, etc and understand that it is not the true email. This helps the employees or organisation to get into the trap and solve the biggest problem related to high transactions of money, involvement of fake works / projects and time management.


    Zachary L.

Product just works. I don't have to worry about it

  • September 28, 2023
  • Review verified by G2

What do you like best about the product?
Imersonation Protection just works. Once setup, which was fairly easy since I already had other Barracuda products setup, it started detecting potential fraud attempts. It gives you a confidence level for likelihood of spam and details what kind of attack type is used.
What do you dislike about the product?
Only stores the last 30 days of attacks. I'd like to be able to go back further in the event someone was compromised to track the initial breach.
What problems is the product solving and how is that benefiting you?
Stops spam and impersonation messages from even reaching the mailboxes of my users.


    Humberto M.

Great Experience

  • September 28, 2023
  • Review provided by G2

What do you like best about the product?
Nice combination of artificial intelligence and deep integration with Exchange, software is robust and effective
What do you dislike about the product?
The alert system needs improvement to reduce false positives
What problems is the product solving and how is that benefiting you?
Effective and robust proteccion