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External reviews

141 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Mark N.

Well worth your while.

  • August 10, 2023
  • Review verified by G2

What do you like best about the product?
Barracuda Impersonation Protection has provided a sorely needed buffer to protect our most attacked and most vulnerable users, who are often one and the same. Any product that can help reduce the attack surface of my organization contributes to my peace of mind, and that is invaluable.
What do you dislike about the product?
While it is easy to report a false positive, it can be more difficult to prevent false positives from being captured in the first place, and we have had examples of follow-up emails being captured for the same reason that the initial false positive was captured in the first place.
What problems is the product solving and how is that benefiting you?
Impersonation Protection was implemented to further automate our spam detection, providing us with a deeper layer of security. It has been extremely effective in that role.


    William S.

very helpful product for finding and destroying spam, phishing and much more

  • August 10, 2023
  • Review verified by G2

What do you like best about the product?
easy search feature , allows you to search for url, key word, address, very flexible
What do you dislike about the product?
that is a harder question, I cant remeber a time that I said, "damn i have to use that stupid program" its always really easy to ues and gets the job done
What problems is the product solving and how is that benefiting you?
it slashes the amount of spam / phish attacts by at least 95% before we implemented it, we would spend hours on trying to track down and stop hacked accoutns


    Retail

Good Stats

  • August 10, 2023
  • Review provided by G2

What do you like best about the product?
We have found that it is chatching about 90-95% of all impersonations. I do not know of one that has better stats than that.
What do you dislike about the product?
Not the easest to manover around in. Confadance rating seems a little lower than expected and hard to judge there meaning.
What problems is the product solving and how is that benefiting you?
Stopping emails from the outside say from our CEO or about finaciances


    David W.

Post Delivery Threat Elimination

  • August 09, 2023
  • Review verified by G2

What do you like best about the product?
This tool constantly scans all emails in the inbox and when it finds one pretending to be an employee coming from someone else it yanks the message right out out of the inbox.
What do you dislike about the product?
sometimes employee to employee email internally trips this and the email is yanked. While there is the ability to create exceptions to bypass this I would prefer a bit more fine tuning as I am not a fan of blindy skipping scanning.
What problems is the product solving and how is that benefiting you?
This Helps to solve conversation hijacking and Direct Deposit redirection to scam accounts. The DD scam redirect has been on the rise and Cuda is at the fron line stopping these attacks.


    Rudy G.

Barracuda Impersonation is a welcome addition to our cybersecurity portfolio

  • August 08, 2023
  • Review verified by G2

What do you like best about the product?
Barracuda's Impersonation Protection has proven to be an invaluable asset to our cybersecurity toolkit. What stands out the most is its proactive nature, enabling us to identify and react to potential threats before they escalate into more severe incidents. The system doesn't just stop at protection – it provides deep insights that help us understand our security posture better. Its intuitive interface and alert system mean we're always one step ahead of impersonation attempts, making our digital landscape safer and more resilient.
What do you dislike about the product?
While Barracuda's Impersonation Protection is undoubtedly robust and effective, like any product, there is room for improvement. For instance, its alert system, while informative, could benefit from more granular customization options to reduce false positives.
What problems is the product solving and how is that benefiting you?
Barracuda Impersonation Protection has been a game-changer for us, especially with the sneaky phishing attacks we've been seeing lately. Scammers will pretend to be high-ranking officials in the organization, these deceitful emails get caught before they can cause trouble. Not only does it keep our data safe but it also helps us learn about these sneaky tactics, making everyone in the company a bit more scam-savvy. All in all, we are better protected now than we ever have been


    Tekulve I.

The Life Saver

  • August 08, 2023
  • Review verified by G2

What do you like best about the product?
It gives me a reason why it blocks the emails. I like that it scans for future malicious emails from the sender and removes the out of user's inboxes.
What do you dislike about the product?
When the emails are blocked because of suspicion, I would like to know what key words or phrases it looks for.
What problems is the product solving and how is that benefiting you?
It reduces the problems I had with fake senders pretending to use our domain name.


    Public Relations and Communications

Product works well and has a strong user interface

  • August 08, 2023
  • Review provided by G2

What do you like best about the product?
Web interface works well, DMARC is a plus
What do you dislike about the product?
No feedback on errant email submissions.
What problems is the product solving and how is that benefiting you?
Catches impostor messages that Microsoft O365 misses, provides DMARC parser to help evaluate email deliverability without having to invest in a separate product.


    Benoit T.

Works, but requires monitoring

  • August 08, 2023
  • Review verified by G2

What do you like best about the product?
It's handy. It essentially pulls login info from our 365 instance.
What do you dislike about the product?
There's no alert system, for suspicious / impossible logins.
What problems is the product solving and how is that benefiting you?
It's a quick and simple access to suspicious login activity.


    Bryan H.

This product has saved us a few times

  • August 08, 2023
  • Review verified by G2

What do you like best about the product?
It has protected us from sophisticated targeted phishing attacks. A few members of our organization have fallen victim in the past, but since we implemented this we have had zero issues.
What do you dislike about the product?
It can sometimes be inconvenient, but even that has been painless compared to what could possibly happen. The interface is different than the other barracuda products so there is an adjustment there too.
What problems is the product solving and how is that benefiting you?
Targeted phishing campaigns. I can see the reports and notifications of the attempts and they are well prepared. I know that without this pordcut, members of our organization would fall victim to these attacks.


    Jeff Z.

Helpful and easy to read interface with valuable information

  • August 08, 2023
  • Review provided by G2

What do you like best about the product?
The Impersonation protection really allowed us to see in further detail our more high risk vs medium and low risk employees while providing factors as to why such a risk level was applied
What do you dislike about the product?
Of course Barracuda Impersonation Protection can be on the pricey side of the spectrum but our school district has continued to have great success with Barracuda products.
What problems is the product solving and how is that benefiting you?
Barracuda impersonation protection has been able to provide a detailed and easy to read GUI with most of the important security related details in one pane, details such as header info and threats found in the email. Impersonation Protection will sort employees into a low, medium and high risk category, further revealing employees who may become targets or are being already targeted by scams/phishing. Impersonation Protection also verifies DMARC is properly configured and provides actions that can be performed to further restrict spam/scams/phishing