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A Short Review
What do you like best about the product?
IBM Watson Assistant is a very helpful tool. It has so many features but the best one would be the implementation of artificial intelligence to create a smart chatbot that will provide you with fast and insightful answers without having to go through the hassle of going through the wait time. The service is available on various platforms
What do you dislike about the product?
Watson Assistant is a little expensive, it seems like their target customer pool is big companies as opposed to smaller companies that actually require a smart chatbot to help since they have a lower staff rate. Another major disadvantage would be the fact that Watson can only be implemented in English. Unfortunately, a lot of people might not be that well versed with English or even technology for that matter.
What problems is the product solving and how is that benefiting you?
Watson Assistant will help classify problems, as only the problems that are of utmost priority will be sent to a human, whereas if the problem is solvable by Watson then the load on the human decreases. Using of Watson also reduces in the wait time and the time required to get to a solution.
Recommendations to others considering the product:
Diversify in terms of languages that would be available to a user
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Really cool way to automatically respond to user queries
What do you like best about the product?
Reduces human effort to respond to generic questions. This way the team can focus better on meaningful ways to drive support.
Also really easy to integrate.
Also really easy to integrate.
What do you dislike about the product?
Sometimes misses the context of asked questions
What problems is the product solving and how is that benefiting you?
Using the assistant to automate the task of replying to common user questions - information which is readily available
This increases the performance of the support team to let them focus on problem solving
This increases the performance of the support team to let them focus on problem solving
Recommendations to others considering the product:
Go for it
IBM Watson Review
What do you like best about the product?
So, it was basically my first professional job at BAS Sarl, we were working on a POC for a local telecom operator. I was a complete newbie in the domain, just a quick tutorial and I was ready to develop assistants and connect them with facebook messenger.
What do you dislike about the product?
Well, from a technical perspective, dialogs are easy to be created, but when working with context variables and cross-referencing context variables between nodes or dialogs could be hectic.
What problems is the product solving and how is that benefiting you?
We built the assistant to replace telecom operators and provide quick responses and handle time of queries or support tickets. Also we built the assistant for a local retailer which helped a lot in handling human resources stuff
Data Science Manager
What do you like best about the product?
Complete saa
Paas
Developer can workln it
Paas
Developer can workln it
What do you dislike about the product?
Less coding capability
Deployment issueswhen doing manually
Confued gui
Deployment issueswhen doing manually
Confued gui
What problems is the product solving and how is that benefiting you?
Ai healthcare problems
Recommendations to others considering the product:
None
Best tool for chatbot implementation
What do you like best about the product?
IBM Watson Assistant is easy to understand with the help of their great documentation. I liked how they implemented the training process and you can get it running in a very short time
What do you dislike about the product?
As for me, there are not any downsides to IBM Watson Assistant and it is better if you can add more video tutorials in several languages so that users can quickly get it running.
What problems is the product solving and how is that benefiting you?
I built a chatbot using IBM Watson Assistant which can answer questions of users related to business.
Using a bot rather than a human is very efficient as it reduces response time a lot.
Using a bot rather than a human is very efficient as it reduces response time a lot.
Excellent and consistently improving it's depth and scope!
What do you like best about the product?
What I like best is the engine it runs on. I know the quality is the best In the market.
What do you dislike about the product?
I would only like more video tutorials available. I find they would be extremely helpful especially when maintaining various bots.
What problems is the product solving and how is that benefiting you?
I am solving health maintenance problems and consistent research on AI's use.
Recommendations to others considering the product:
If you want to go deep into the possibilities of Watson Assistant, then please be ready to read through documents to find your way around at times. The Watson community, forum, though is very good too.
A must for all businesses
What do you like best about the product?
The flexibility to change according to the use cases. We have many clients who would like localised changes and that's where IBM Watson had helped us achieve it.
What do you dislike about the product?
The major challenge we faced is the steep learning curve and more on-call support but eventually all things worked out great in the end. More support on API service is required
What problems is the product solving and how is that benefiting you?
We are making great solutions using this services. Text and script translations , automations that ranks our communication growth platform and improving our chat system in automated solution of IT department
Best tool ever
What do you like best about the product?
With IBM Watson Assistant you can create chatbots. It's accurate, easy to use and work fast. It's one of the best tools I have ever used. And the best thing is that it was cheap!
What do you dislike about the product?
To be honest, I don't dislike anything about IBM Watson Assistant. As I said it's fast, easy to use, and super accurate. Since I took the IBM professional data scientist certificate, this is the best tool I have ever used!
What problems is the product solving and how is that benefiting you?
With IBM Watson Assistant you can create something like a FAQ for your customers but a smart one. It can reduce the company support expenses by providing support for your redundant repeated questions.
Easy to understand and high efficiency
What do you like best about the product?
We don't need to struggle in small scenario cases. It will help you out whatever you need in application. We can build more applications by using IBM Watson effectively and innovatively.
What do you dislike about the product?
There is nothing to dislike IBM Watson. You just need to understand the flow of IBM Watson. You may struggle at initial stage but once you got expertise you will become master.
What problems is the product solving and how is that benefiting you?
I used IBM Watson for chatbot. We can give some hordcode inputs to IBM Watson. So, we can define our application purpose, what our application users are using most of the times. We have to predict them and we have to give inputs.
Loved using IBM Watson
What do you like best about the product?
Since I was new to building chatbots, the Watson studio enabled me to build and integrate chatbots on my website in a very short span of time.
What do you dislike about the product?
I am happy with what IBM Watson offered to me!
What problems is the product solving and how is that benefiting you?
I built a chatbot using IBM Watson Assistant to answer people's queries related to COVID-19.
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