Reviews from AWS Marketplace
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
Review of IBM watsonx Assistant
What do you like best about the product?
Building conversational AI chatbot without any coding. There are man prebuilt templates which can be modified to meet the individuals requirements.
What do you dislike about the product?
Custom chatbots can be cumbersome to make beacuse finetuning with just visual builder is hard but doable
What problems is the product solving and how is that benefiting you?
Making a chatbot for m hobb ecommerce site
- Leave a Comment |
- Mark review as helpful
Good for someone with a bit of experience in ai tools
What do you like best about the product?
Efficient AI tool for creating customised chat bots. It's ability to handle complex conversations and ease of use are it's highlights
What do you dislike about the product?
Not suitable for small businesses due to higher perceived cost.
What problems is the product solving and how is that benefiting you?
My personal favourite among the distinct features of IBM wastsonx assistant is it's natural language understanding
It's ability to present relevant answers and lifelike experience are rewarding. The personalisation options are extensive, along with the customisation criteria. The security features exceeded my expectations.
It's ability to present relevant answers and lifelike experience are rewarding. The personalisation options are extensive, along with the customisation criteria. The security features exceeded my expectations.
IBM watsonx Assistant feedback
What do you like best about the product?
accuracy, ease of use, features, implemented for relevant answers
What do you dislike about the product?
cost, can be work of integration and support system.
What problems is the product solving and how is that benefiting you?
It help to manage data sources for data analytics and provide deep customization with the help of chatbots.
Use it if you are not new to AI tools
What do you like best about the product?
Great AI tool for creating smart chatbots. It's easy to use and can handle complex conversations...
If you're looking for a tool to automate customer service or streamline internal processes, Watsonx Assistant is worth considering.
If you're looking for a tool to automate customer service or streamline internal processes, Watsonx Assistant is worth considering.
What do you dislike about the product?
The cost is higher from small businesses' perspective and the dependency on IBM's internal platform limits the usability.
What problems is the product solving and how is that benefiting you?
One of the most distinct features of the system I like is natural language understanding. It's able to tackle very complex queries and present relevant answers thereby creating an impression that he is chatting with a real person, and personalization options also seem to be enormous, allowing me to customize the experience of conversation in terms of fulfilling specific business needs.
The enterprise-level security measures are reassuring.
The enterprise-level security measures are reassuring.
Powerful AI tool for seamless virtual support
What do you like best about the product?
I appreciate the wide range of customization options provided by IBM watsonx Assistant. Once you get over the first lesson, its powerful features make it an excellent automation tool. AI can be powerful, and it’s a key component of managing customer interactions and internal processes. The ability to interface with different platforms is also a key advantage, allowing for flexibility in implementation across tools.
What do you dislike about the product?
The steep and challenging learning curve can be a bit frustrating in the early stages. Although the platform has many features, some technical skills are required to use it effectively. For some platforms, the integration process can be tedious, requiring additional workflows for smooth operation. Additionally, although customer support, while helpful, can be slow and extensive, especially for new users.
What problems is the product solving and how is that benefiting you?
IBM watsonx Assistant helps solve the problem of managing a high volume of customer inquiries by automating responses to FAQs and support requests. This reduces the need for repeated manual operations and improves efficiency. It also helps in qualifying leadership by handling priority customer interactions, and saves my team time to focus on complex projects. The ability of AI to connect with other systems and streamline operations has increased productivity and improved customer satisfaction, enabling us to scale our operations.
A Chatbot which dosen't sound like a ChatBOT
What do you like best about the product?
It's NLP and the wai it processes and understands the queries.
What do you dislike about the product?
The integration part of this is a bit complcated.
What problems is the product solving and how is that benefiting you?
In stramlining the inbound leads that comes through our website and gather more information to study such leads.
Great product as a assistant virtual agent with Ai
What do you like best about the product?
The drag-and-drop conversation
Preloaded templates that help very much
AI with all the necessary features and information.
setup is easy
Preloaded templates that help very much
AI with all the necessary features and information.
setup is easy
What do you dislike about the product?
cannot handle many complex situations or problems.
it is user-friendly but not very much
it is user-friendly but not very much
What problems is the product solving and how is that benefiting you?
It is eliminating duplicate tasks and making it easy for regular and routine tasks
AI Conversational Chatbot
What do you like best about the product?
It provides with fastest answers with 100 percent accuracy acroos any of the applications .
What do you dislike about the product?
The pricing is based on the scope of the needs.
What problems is the product solving and how is that benefiting you?
I have to develop my own branded live chatbot for my channel which connects to the customers easily.
Efficient sales conversations
What do you like best about the product?
Ease to use as for anyone and pricing plans
What do you dislike about the product?
Lack of security. Sometimes I am worring about privacy informations.
What problems is the product solving and how is that benefiting you?
Intelligent Customer Care
It's a great experience collaborating with IBM watsonx Assistant
What do you like best about the product?
The best thing about IBM Watsonx Assistant is its smartness and way of answering so perfectly
What do you dislike about the product?
I didn't found anything bad about IBM watsonx Assistant.
What problems is the product solving and how is that benefiting you?
IBM Watsonx gives you great accuracy in results and it feels like a natural communication.
showing 11 - 20