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IBM watsonx Assistant

IBM Software | 1

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External reviews

314 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Computer Software

IBM Watson Review

  • November 12, 2022
  • Review provided by G2

What do you like best about the product?
Virtual interface and scalability of product.
What do you dislike about the product?
Data preparation capabilities are too limited and it can be more affordable to use.
What problems is the product solving and how is that benefiting you?
I used IBM Watson Assistant for developing machine learning models.


    Information Technology and Services

IBM ChatBot Builder

  • November 11, 2022
  • Review verified by G2

What do you like best about the product?
I like how user-friendly the user interface is. Also, every element that is part of the chatbot building provide you with explanation and example, thus, users with no experience can still know how to do it!
What do you dislike about the product?
I dislike the integration with other top platforms, such as Whatsapp. I wish that there is a ready webhook like the one for Twilio to just hook it to Whatsapp for users with no experience in APIs & integration.
What problems is the product solving and how is that benefiting you?
IBM Watson Assistant is providing the end-user with a cloud-based chatbot builder using Artificial Intelligence and Machine Learning for training. The building is easy and the training is much easier with their drop-down menus to match the correct intents in the try-it panel.


    Naveen P.

IBM watson Chatbot

  • November 10, 2022
  • Review provided by G2

What do you like best about the product?
Beat thing while using IBM watson assistant was its accurate results and NLU and NLP. Speech to text i have been working with where it worked nice to get results. Could not proceed further as it was on hold due to some reasons but assistant worked like a charm.
What do you dislike about the product?
No dislikes. Only thing is need more cources on IBM watson assistant cources.
What problems is the product solving and how is that benefiting you?
It was used to answer frequently asked questions to solve customer queries. I created chatbot for the UPES college.


    Naveen P.

Watson Assistant POC

  • November 09, 2022
  • Review provided by G2

What do you like best about the product?
Watson assistan NLU and Spech to text was much better than other competitors. I fould it more accurate as compared to Amazon and google, had did POC using amazon lex and google dialog flow to compare all.
What do you dislike about the product?
I feel like they should work on UI design. Rest of all was very nice. I don't find much dislikes in watson assistant
What problems is the product solving and how is that benefiting you?
I did a POC chatbot using amazon watson assistant for a crist univeryfor frequently asked questions.


    Ayush M.

IBM WATSON

  • November 09, 2022
  • Review provided by G2

What do you like best about the product?
It helps me a lot to detect real time object
What do you dislike about the product?
Detection of occulded objects was not that much smooth
What problems is the product solving and how is that benefiting you?
I was using it for refining image detection


    Sapna B.

Review for ibm Watson

  • November 09, 2022
  • Review provided by G2

What do you like best about the product?
IBM watson assistant is user friendly and easy to learn and use. Good platform to build chatbots and flows.
What do you dislike about the product?
Sometimes it got stuck, otherwise it is nice and good to use while working with conversational flows and chatbots.
What problems is the product solving and how is that benefiting you?
We are using this for skill and dialogue flow development for chatbots.


    Industrial Automation

IBM Watson Assistant Bots

  • November 08, 2022
  • Review verified by G2

What do you like best about the product?
IBM has built a straightforward platform for building chatbots with minimal technical knowledge of complex NLP techniques. The platform is beginner friendly and easy to use. You can quickly design a chatbot using intents, entities, and dialog flows and try it out on the fly.
What do you dislike about the product?
IBM Watson Assistant is great for creating simple chatbots. However, it can struggle a bit when things start to get complex. Integrating it with third-party apps is tough if they are not directly supported. And the documentation could improve further.
What problems is the product solving and how is that benefiting you?
Using it in a recommendation system to recommend products from various categories. These categories can get complex based on the customer's requirements. Watson helps in recommending the right products in these cases.


    Vedant S.

IBM Watson AI is good at detecting objects.

  • November 04, 2022
  • Review provided by G2

What do you like best about the product?
Detection of object using IBM watson was a smooth process.
What do you dislike about the product?
The process to train the AI bot was a quite tough.
What problems is the product solving and how is that benefiting you?
IBM watson helped me for temporal smoothing of old images


    Maritime

IBM Watson assistant allows easy to build and integrate chatbots with your websites.

  • October 26, 2022
  • Review provided by G2

What do you like best about the product?
It is easy to use, and you can test the outcomes while developing your chatbot. Also, it doesn't require much time to train the model. You prepare the chatbot with suitable words, and it recognizes them precisely.
What do you dislike about the product?
There should be a wide range of easy-to-understand tutorials and examples that allows user to build complex chatbots and integrate other IBM Watson services such as Language Translator and Watson Discovery. Currently, there are very few tutorials and a narrow set of examples to explain the capabilities and use cases of IBM Watson Assistant.
What problems is the product solving and how is that benefiting you?
IBM Watson allows business owners to reduce the repetitive cost they incur in answering the same questions. All they do is train a chatbot with the most frequently asked questions, and the chatbot is ready with the replies. If the chatbot cannot answer the question, it can forward that query to a human agent, thus reducing the burden on humans.


    Harish J.

Simply magnificent

  • October 26, 2022
  • Review provided by G2

What do you like best about the product?
It is a very helpful tool in performing advanced analytics on business critical use case scenarios
What do you dislike about the product?
Nothing specific to mention at this moment
What problems is the product solving and how is that benefiting you?
Banking scenario predictive use case scenarios