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Email Security at its best
What do you like best about the product?
Spam filtering is top notch, and easily managed by tech savy and non-tech savy users
What do you dislike about the product?
I wish the retention of the barracuda email gateway defense was longer than 30 days. We aren't expecting this to be a backup solution on its own, but longer retention would definately help us.
What problems is the product solving and how is that benefiting you?
Spam/virus filtering
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Easy to use and with AI very good results of getting safer
What do you like best about the product?
Easy to use with less knowledge and time to maintain. Also usefull for sending phinshing mails for awareness. Very easy to implement and the customer support
What do you dislike about the product?
At the moment nothing is found that will be a dislike
What problems is the product solving and how is that benefiting you?
Getting safer within less time and needed knowledge. Easy to use a sofisticated tool
Set it and forget it
What do you like best about the product?
It's nice not to get a lot of NSFW emails coming through. The thing I like most about using Barracuda Email Protection is that when my email server goes down, it queues up email we've received and can do so for 72 hours. The other thing I really like is that I can re-release emails if something happened during the transmission from Barracuda to our on-prem email server.
What do you dislike about the product?
Every once in a while we go through a period of getting a ton of spam emails until the system catches up with their scanning. In those times I have to spend a lot of time marking things as incorrectly delivered.
What problems is the product solving and how is that benefiting you?
You should see all the spam and NSFW emails that get caught in the filter. It's great to not have to think about that.
Saved our bacon!
What do you like best about the product?
This is an easy platform to get around in and loads of settings to customize what you need to do. The protection suite has definately saved us from end users with that notion to click-and-see!
What do you dislike about the product?
Probably the only downside I've ran into is the email log search could use more options for word/phrase searches in different fields.
What problems is the product solving and how is that benefiting you?
Rather than chasing email through Exchange Online tools Barracuda makes it easy to purge, find or just monitor messages.
FANTASTIC Customer Support!
What do you like best about the product?
The customer support is always quick to respond, easy and friendly to work with. If there is something you can't find in the documentation or are having trouble with, they can answer your questions and help get it taken care of. I also really like the digest reports are customizable and can allow users subject only view of blocked/quarantined messages.
What do you dislike about the product?
It is difficult to understand the priority or order of operations on different rulesets. It could be more beginner friendly in terms of where certain settings are buried or searchable for specific settings. The product seems geared towards Office 365 users so if you are not on Office 365 your use case may be slightly more limited. If you don't wait several seconds for the page to fully load it will wipe out your search but there is no way to time this loading (no progress bar and it doesn't stop you from typing)
What problems is the product solving and how is that benefiting you?
Helps protect us against spam and threats. It benefits us by reducing our workload through use of some automated and crowdsourced data to help stop threats in their tracks. It helps reduce our workload on dealing with spam and prevents many security threats and phishing emails from reaching users' mailboxes.
Email Gateway Defense
What do you like best about the product?
I love the ability to search for similar messages, especially if an email has been incorrectly delivered I can see all affected users for my record and then take the appropriate action. The support team for this product always does a great job when I have an issue on following up and making sure my needs have been met.
What do you dislike about the product?
I wish we could configure our domains in the message log instead of alphabetized to a custom order, quality of life item is all.
What problems is the product solving and how is that benefiting you?
Remediating harmful emails, making sure our end users are protected against phishing/malware campaigns.
Email Defence Gateway is a mature product, that has a lot of features, but the interface is aging.
What do you like best about the product?
Provides a lot of features that are needed at the email gateway, reasonably priced, easy to setup and integrate with Office365 etc.
What do you dislike about the product?
Aging interface needs updating, some features in relation to user management are difficult and cannot be done in bulk.
What problems is the product solving and how is that benefiting you?
Preventing phishing, scamming, spam eamils.
Enchanced Email Overwatch
What do you like best about the product?
Barracuda does a great job using A.I initiatives to protect our organization from harmful emails and blocking garbage mail.
What do you dislike about the product?
Limited options to select from the message log dashboard.
What problems is the product solving and how is that benefiting you?
Keeping harmful emails from coming into our mailboxes
Email Gateway Defense
What do you like best about the product?
Its nice to be able to monitor and block informing emails.
What do you dislike about the product?
When added emails to sender policies to block or exempt there are two differeent areas to add it.
What problems is the product solving and how is that benefiting you?
NA
Best Email Getway Solution
What do you like best about the product?
easy to confirutation and policy creation, implentation and intgration, graphic interface is very user friendly.
What do you dislike about the product?
Administrator can view all emails from admin panel that is against user privecy.
What problems is the product solving and how is that benefiting you?
barracuda helps us to protect unwanted emails like spam and burne-threats.
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