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Frustrating
What do you like best about the product?
The pricing is fair. Support is responsive.
What do you dislike about the product?
The web interface is slow and prone to failure. False positives linger even after whitelisting. Changes are made without informing customers.
What problems is the product solving and how is that benefiting you?
Provides a solution to filter spam and malware in email. Backup and Archiving.
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Used for out of office security
What do you like best about the product?
It allows users to gain access to our system without jeopardizing the safety of our files & servers.
What do you dislike about the product?
The only thing I would say is not the software but the users. I give lessons after lessons, and they still end up with a problem. That is only because they don't have to do it all the time as i do.
What problems is the product solving and how is that benefiting you?
Data protection if someone should gain access to our database by unauthorized entry. Better than that they are our watchdog 24 hours around the clock.
Barracuda for email security
What do you like best about the product?
I like that there are separate areas for blocked or quarantine messages and there are descriptions as to what the issue is and what the next steps should be.
What do you dislike about the product?
That I have to log in to a separate application to view the quarantine mailbox
What problems is the product solving and how is that benefiting you?
Barracuda is helping to reduce the amount of phishing emails i receive and by quarantineing suspicious messages it helps me to differentiate the real messages from the scammers
A good spam filter and email archiving solution
What do you like best about the product?
Barracuda Email Gateway Defense is a good spam and email archiving solution for small to mid-sized businesses. It is feature-rich and easy to set up. It includes robust anti-virus and phishing protection and can store incoming emails for future delivery if your mail system is offline.
What do you dislike about the product?
The Barracuda Email Gateway Defense GUI can be confusing to navigate at first. Once you learn where everything is located, it becomes easier to find what you are looking for. Finding the support portal to create support cases can be difficult to locate. It could certainly benefit from a more streamlined UX.
What problems is the product solving and how is that benefiting you?
We use the Barracuda Email Gateway Defense product for its spam, virus, and phishing capabilities. It has blocked millions of spam emails from our email system. We also utilize their email archiving abilities; however, most of my users forget they have it as it requires you to log into their portal to access it.
Recommendations to others considering the product:
I recommend they compare several spam filters and look closely at the GUI to see if it is laid out in a logical manner to ease administration.
Easy to use and reliable anti spam service
What do you like best about the product?
Barracuda Essentials is very easy to configure and use - has pretty good accuracy in stopping spam/phishing - easy to submit messages for quarantine - easy to add new users - "secure email" feature configured by simply entering a text phrase in new email message Subject Line - and, good pricing
What do you dislike about the product?
pricing has substantially increased over past year
What problems is the product solving and how is that benefiting you?
Using for anti-spam, but then found it has a secure email feature so our users can send encrypted emails right through Barracuda, with an easy to set up UI
Antispam that works
What do you like best about the product?
It is cloud based, easy to start and has good reporting.
What do you dislike about the product?
It becomes quite hard if you need to stop messages containing certain text or so (quite advanced topics). Essentials is not really into exceptions.
What problems is the product solving and how is that benefiting you?
I had a onsite antispam solution. Since you really can't predict the load on such solution, it is quite problematic to scale.
A complete solution of excellent protection for emails.
What do you like best about the product?
Barracuda Essentials is a great complete tool that we use with a complete solution in order to provide protection for our emails and data in Office 365 and Microsoft Exchange. What I also like is protection against advanced threats from Zero Day attacks and protects against deletions and hacking of information.
What do you dislike about the product?
No problems with Barracuda Essentials and no reports of technical problems or errors. The solution is collaborating a lot with work and productivity and safety.
What problems is the product solving and how is that benefiting you?
It has its differential for combining good protection of corporate e-mails and archiving them to ensure compliance, backup and complete restoration of data in the cloud. Protection is end-to-end and has filtering right at the entrance that protects emails from viruses, malware, spam and pishing. And it also has outbound protection that prevents information from leaking with encryption.
LOVE Barracuda Essentials!
What do you like best about the product?
Barracuda Essentials works so well and is easy to manage once installed and configured. I am able to see everything that comes in add senders to the Blacklist or Whitelist as needed. Very satisfied with the results.
What do you dislike about the product?
It's so powerful that the menus can sometimes be a little overwhelming. But, once you used it for little while it will make sense and become very easy to use.
What problems is the product solving and how is that benefiting you?
We needed comprehensive email scanning and filtering and Barracuda was the best we could find.
Recommendations to others considering the product:
It works and it is not too expensive for most businesses and will pay for itself many times over if it saves you from just one ransomware or other malware attack.
Best Email Security to operate with ease
What do you like best about the product?
The Simplicity of setting up and the ease of which you can start protecting your domain within minutes. This products integrates well within other products of barracuda to give you ease of accessibility and control over multiple barracuda products. The centralized cloud control is the one place to view and manage all barracuda cloud offerings. The details of each setting is remarkable to beginners as they jump into protecting their email domains. Highly recommended as an enterprise email security solution.
What do you dislike about the product?
The cloud offering needs to integrate with other products in order to give additional features such as forensics and sentinel
What problems is the product solving and how is that benefiting you?
Barracuda essentials have kept our business email domain secured from sophisticated attacks and have helped the business adapt to best practices when securing the organizations domain.
It's good security products
What do you like best about the product?
Per-User quarantine is the best feature. We can stop a lot of spam email using per user quarantine. Email spooling feature is best we did not lose email. We can easily deploy within minimum downtime. We can manage multiple domains separately.
What do you dislike about the product?
Global Quarantine feature. Because we can not see quarantine delivered details in the message log. Only we can see specific Quarantine mailbox delivered details. We can not customize external sender warning messages.
What problems is the product solving and how is that benefiting you?
95% Spam email blocked by Barracuda and email spooling is better. Several time our email server down we protect email spooling feature without mail lost.
Recommendations to others considering the product:
Easy deployment compares other products and minimum downtime to deploy.
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