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External reviews

365 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Financial Services

Gives accurate metrics for resource consumption in the infrastructure and calls for api endpoints

  • August 27, 2021
  • Review verified by G2

What do you like best about the product?
Timely notification if anything goes wrong in the infrastructure
What do you dislike about the product?
It consumes more resources when we run it on a Kubernetes cluster
What problems is the product solving and how is that benefiting you?
To check the latency for different endpoints, resource(CPU, Memory) usage in our infrastructure.
Recommendations to others considering the product:
Highly recommend it


    Balmukund S.

nice product and easy to use

  • August 27, 2021
  • Review provided by G2

What do you like best about the product?
Friendly UI interface and easy to configure
What do you dislike about the product?
Sometimes Instana behaves slowly if the data volume is high.
What problems is the product solving and how is that benefiting you?
For monitoring purposes and alerts, we use Instana. For API responses, it's beneficial.
Recommendations to others considering the product:
nice product use it


    Gonzalo A.

Easy and intuitive to operate and easy to configure. I use it to monitor the servers and databases.

  • August 17, 2021
  • Review verified by G2

What do you like best about the product?
How it can discover and maps services, infrastructure, and their inter-dependencies automatically.
What do you dislike about the product?
The look and feel could be better probably.
What problems is the product solving and how is that benefiting you?
Resource utilization and latency issues in connections between servers.
Recommendations to others considering the product:
Everyone should give it a try to see its ease of use and easy setup.


    Health, Wellness and Fitness

Great experience working with Instana

  • August 13, 2021
  • Review provided by G2

What do you like best about the product?
detailed information and visualizations, uptime and displaying issues with the application
What do you dislike about the product?
One thing I disliked about Instana is its very high CPU utilization
What problems is the product solving and how is that benefiting you?
Issue recurrence pattern, better visibility and application mionitoring


    Computer Software

The Best to capture the API calls

  • August 13, 2021
  • Review verified by G2

What do you like best about the product?
1.As used one year , This is the best software to capture the API call requests.
2.As a software test Engineer, We should know the reason for failures when the API doesn't work. Using Instana is helps us a lot to analyze the logs for failed API calls
3.We can use LIVE option to track the calls that triggering in real time
4.Best thing is we can filter the calls by date, time, year etc... Which is must needed
5.Using Instana is reduced the extra time effort to analyze the API failures
What do you dislike about the product?
So far, I didn't face any issues using Instana. I am happy to use.
What problems is the product solving and how is that benefiting you?
It was helped to know the reason for failed API calls on exact timing.
Recommendations to others considering the product:
It helps with a very quick time to get the reason for failed api calls


    Viktor B.

Insta is a nice tool.

  • August 12, 2021
  • Review verified by G2

What do you like best about the product?
I see which http request failing and I can send it to customers or check it why
What do you dislike about the product?
nothing, I like really like the whole tool Instana :)
What problems is the product solving and how is that benefiting you?
fo example when some request are failing I check it there
Recommendations to others considering the product:
use Instana, its a nice tool :-)


    Health, Wellness and Fitness

A robust platform for end-to-end APM on your stacks

  • August 12, 2021
  • Review verified by G2

What do you like best about the product?
G2 is a robust, modern platform that allows you to get great observability into applications. It's built with modern systems in mind — distributed systems, APIs, etc. It has a great UI and myriad integrations, along with great SDKs to incorporate into any stack and/or language.
What do you dislike about the product?
No TypeScript support for Lambda applications, but that is a minor quip.
What problems is the product solving and how is that benefiting you?
The ability to get instant visibility into our overall infrastructure, find bottlenecks and be proactive in issue resolution.


    Education Management

Application monitoring made easy

  • August 12, 2021
  • Review verified by G2

What do you like best about the product?
Something that attracted me was application monitoring that is so simple and easy to configure. You get to download thread/heap dumps with a simple button click.

Then there is this Analyze call feature, that takes you deep inside what is happening with the particular API, in fact, to be more informative, it tells us about the sub calls, that API is making within the application. Everything about Instana is so easy and simple to follow and understand.
What do you dislike about the product?
Not much to write in this regard. As long as I have been using Instana, I am quite happy and satisfied with the things at my disposal.
What problems is the product solving and how is that benefiting you?
Application Monitoring


    Higher Education

Its the best tool

  • August 12, 2021
  • Review verified by G2

What do you like best about the product?
The integration is smooth and the visualization of the flow of requests and all the graphs are so clean. It helps in identifying the issues very quickly. It has got all the necessary items that are required for any organization for monitoring the performance of the application. That too without writing any extra code in the application. Wow
What do you dislike about the product?
I have not found anything to dislike on instana.
What problems is the product solving and how is that benefiting you?
Performance
Identifying errors
Request tracing


    Sureshraja L.

Applications debugging tool

  • August 11, 2021
  • Review verified by G2

What do you like best about the product?
I have frequently using this tool now a days for issues debugging and got RCA exactly for that issues. Instead of raising a bugs alone, we have added some more details so it is very useful whoever going to fix that issue.
What do you dislike about the product?
Though using this tool regularly sometimes expected logs are not catching properly for example if we try with 'traceid' it not captured and still improve user friendly.
What problems is the product solving and how is that benefiting you?
We got the exact reason if we faced any issues. Nowadays by default checking these logs and add required details along with Instana logs. Sometimes it captured all behind services and how the flow is working.
Recommendations to others considering the product:
Very helpful for debugging but need to understand how the tool should use before starting any new users.