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Miro

Miro | 1

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External reviews

6,788 reviews
from G2

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    Zach F.

Miro is an indispensable tool for my team to prototype and collaborate

  • September 11, 2024
  • Review verified by G2

What do you like best about the product?
Miro is dynamic and flexible. If there is anything I want make into a low resolution prototype, I go to Miro. Collaborating in Miro is so easy. My team is able to generate a variety of ideas, prioritize those ideas through voting, and make key business decisions.
What do you dislike about the product?
I do wish there were a way to create folders to organize my many boards
What problems is the product solving and how is that benefiting you?
Low-res prototyping. Async collaboration


    Consulting

Versatile and user-friendly tool for collaboration and brainstorming

  • September 11, 2024
  • Review verified by G2

What do you like best about the product?
Miro is an incredibly versatile and user-friendly tool for collaboration and brainstorming. Its intuitive interface makes it easy to create dynamic visuals, whether you're mapping out strategies, designing workflows, or running interactive workshops. The variety of templates and tools available simplifies complex processes and promotes real-time teamwork, no matter where your team is located. One of the best features is its integration with other apps, which streamlines the workflow and boosts productivity. I also appreciate how easy it is to onboard new users, as the platform is very intuitive. Overall, Miro has significantly improved our team's ability to collaborate efficiently and creatively.
What do you dislike about the product?
The ability to convert documents into useable formats in the tool is very limited. It would be great if Miro could consume .doc and .ppt files and create editable text from them in Miro for more ease in transferring content back and forth.
What problems is the product solving and how is that benefiting you?
It lets us create collaborative working sessions without traveling to our client.


    Consulting

Great for collaboration and communicating complex project to the wider team

  • September 11, 2024
  • Review verified by G2

What do you like best about the product?
Miro is a fantastic tool for real-time collaboration, allowing my teams to brainstorm, and share. The ability to see updates instantly and contribute simultaneously makes working from home possible and for that I am grateful! With features like sticky notes, diagrams, and voting tools I can make people feel like their input is included.
What do you dislike about the product?
I wish Miro was better optimized for quickly creating low-fidelity wireframes. It has some cool features but with Iliketemplates and shapes, the interface can feel a bit clunky for wireframing, especially when compared to dedicated UX tools. I know it may not necessarily be used for that but I'd find it very useful
What problems is the product solving and how is that benefiting you?
Most recently, it helped me get everyone on the same page when it comes to mapping out service buelprints. Its a big task to create and take a lot of different teams to get involved.


    Laura P.

I'm a Knowledge Manager who loves using Miro extensively to plan, brainstorm and collaborate

  • September 11, 2024
  • Review verified by G2

What do you like best about the product?
Miro has become one of my go-to tools for managing my architecture firm's knowledge strategy program. Its flexibility is a big plus—whether we’re brainstorming ideas or organizing complex knowledge systems, it adapts to whatever we need. The real-time collaboration makes working with remote teams much easier. We can all jump on a board together and make updates live, which speeds up decision-making and keeps things clear.

The templates are also a time-saver. They give us a solid starting point for everything from project plans to journey maps, and they’re super easy to customize. I also really appreciate how simple the user interface is. It’s clean, intuitive, and helps get everyone up to speed quickly.

Miro’s AI features have been a recent game-changer. Tools like auto-organizing ideas and highlighting important patterns save time and help us keep things running smoothly. Overall, Miro’s ease of use, flexibility, and new AI tools make it a must-have for any team of knowledge workers.
What do you dislike about the product?
While Miro is great in a lot of ways, there are definitely some drawbacks from a knowledge management perspective. One of the big challenges is that the knowledge we capture in Miro tends to be unstructured and not easily integrated into our firm’s SharePoint-based intranet. That means information shared or created in Miro can be hard to find later, which goes against our goal of having everything accessible in one central place.

Another issue is that some users find Miro boards can get messy. As we move from rough drafts to more polished outputs, it can be difficult to follow the flow of information. It’s not always easy to see how ideas evolve or pinpoint the final product without a lot of clutter on the board.

From a KM perspective, Miro can sometimes lead to knowledge silos. People love using it for collaboration, but that also means they sometimes bypass our more structured, discoverable platforms in favor of Miro. This creates isolated pockets of knowledge that aren’t easily accessible across the firm, which can be a problem when we’re trying to foster a more open and integrated knowledge-sharing culture.

Overall, while Miro is powerful for collaboration, the lack of structure and integration with our existing systems can create some real headaches for knowledge management.
What problems is the product solving and how is that benefiting you?
Miro has become essential for solving one of our biggest challenges: asynchronous and synchronous visual collaboration with hybrid teams spread across the globe. We use it constantly for guiding meetings, workshops, and brainstorming sessions where people can contribute in real-time or at their own pace. Honestly, we don’t have any other tool that offers this level of collaboration, so it fills a critical gap for us.

It’s also become our go-to tool for road mapping. Whether we're planning long-term strategies or tracking the progress of key projects, Miro is the best solution we have for visually laying out the roadmap. Its flexibility and ability to incorporate different types of content make it invaluable for keeping everyone aligned, no matter where they’re located. The benefits are clear: more productive meetings, smoother collaboration across time zones, and clearer planning for future initiatives.


    Nicholas C.

Nice tool in the toolbelt

  • September 11, 2024
  • Review verified by G2

What do you like best about the product?
THe ease of creating visuals to bring to my presentations and for the tons of templates
What do you dislike about the product?
it can be a little tedious at times making visuals even with their templates... The new AI features make it better but you still have to do lots of customizations
What problems is the product solving and how is that benefiting you?
Really its the ability to customize and visualize concepts and ideas for the team. Its really tough in Google Powerpoint to build visuals of concepts but for Miro its easy


    Jennifer F.

The do-it-all notebook for any and everything you want to capture, organize, or present!

  • September 11, 2024
  • Review verified by G2

What do you like best about the product?
The never-ending space is my favorite feature of Miro which makes it so easy to organize, even after you've started. So many tools! I don't think there's anything this program can't do - which makes it a good fit for about every project. The collaboration ability makes teamwork easier, and projects smoother and more complete all in less time. Great job Miro!
What do you dislike about the product?
The drawing capabilities could be a little more robust, and wish business licenses came with personal licenses as well! The free version doens't give enough boards, but would love to use it outside of work as well!
What problems is the product solving and how is that benefiting you?
Miro helps solve the problems that arise when working with remote teams, especially the whiteboards which are not able to be seen even if you do have the person on an on-screen call.
Miro helps solve the ends of paper problem - unlimited margins!
Miro helps solve the problem of portability - using both on computer at work and ipad when working off-location!


    Gambling & Casinos

A tool for all cases.

  • September 11, 2024
  • Review verified by G2

What do you like best about the product?
My favorite thing about Miro is the ability to quickly get ideas on a canvas. For me, the step of taking ideas out of my head and putting them into the world (in some sense) is typically limited by decision paralysis on "how".

But with Miro, there is no hesitation because I know that nomatter "how" I start putting the ideas down, I will be able to - in time - mold it to the appropriate format for the appropriate audience.
What do you dislike about the product?
I mostly dislike the inability to only share a single canvas on a miro board for a subset of people.

As a work around I create an entirely new miro board with just a single canvas, however if I ever need to update the information in that canvas, I have to do it in two place.
What problems is the product solving and how is that benefiting you?
Collaboration is huge.

Also for me, allowing me to quickly get ideas on "paper" and then organize it there is very helpful.


    Insurance

Great collaboration tool for all our needs

  • September 11, 2024
  • Review verified by G2

What do you like best about the product?
Superb collaboration tool for teams, be it to prioritize to-do's, organize workshops, put together benchmark or documentation boards, and of course with that extra bit of fun that gets everyone to look forward to working together.

Customer support is there for us, as I have numerous accounts of team members asking for help and receive stellar service when they needed it.

We use Miro for just about every team and organisation needs right now.
What do you dislike about the product?
Elements are sometimes a little too sticky, copy-pasting requires some extra attention to circumvent the incompatibilities between different tools that don't handle SVGs well (forcing us to copy things as PNGs instead, which is a right-click menu option).

Compatibility with other tools is difficult and limited.

Exporting boards so they are usable elsewhere isn't feasible either, having to resort using static formats instead.
What problems is the product solving and how is that benefiting you?
Product, development, and design teams are collaborating on projects and iterations through Miro, from start to finish and using this as an artefact to base final documentation on.


    Chris K.

Miro is a gamechanger for remote team collaboration!!!

  • September 11, 2024
  • Review verified by G2

What do you like best about the product?
Our team of architects and clients is located all over the world. Miro allows us to collaborate and contribute like we are all sitting around one table or in front of one whiteboard. It has revolutionized how we collaborate as a team, how I review my staff's work, and how I present our designs to our clients. We love Miro!
What do you dislike about the product?
As our Miro boards get bigger, we sometimes run into glitches/lagging which can be really frustrating. We try our best to keep board content as trim as possible, but I wish the threshold was higher.
What problems is the product solving and how is that benefiting you?
Our team of architects and clients is located all over the world (which before Miro, posed significant barriers to collaboration). Miro allows us to collaborate and contribute like we are all sitting around one table or in front of one whiteboard. It has revolutionized how we collaborate as a team, how I review my staff's work, and how I present our designs to our clients. We love Miro!


    Retail

The best collaboration tool I have used

  • September 11, 2024
  • Review verified by G2

What do you like best about the product?
That for me is that it is super easy to work with. It also almost fully replaces slides and networking tools. Support has been great too.
What do you dislike about the product?
Miro hides pretty basic security features behind higher tiers. Single sign on (SSO) is hidden behind Business and provisioning behind Enterprise. This is a very unwanted behavior from many big SAAS providers.
What problems is the product solving and how is that benefiting you?
TIt gathers whiteboarding, process flows and other diagrams perfectly. It has been easy to get people to use Miro over different teams. From product managers to IT helpdesk, they all use it. By keeping so much in one platform and doing it so well solves a lot of my problems as an admin (I also like it as a user).