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Miro

Miro | 1

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External reviews

7,597 reviews
from G2

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    Gábor V.

The definite go to place for online collaboration

  • May 05, 2021
  • Review verified by G2

What do you like best about the product?
It is simply awesome for online planning sessions, workshops, training, and even fun activities.
It is easy to set up the canvas in many different styles and layouts that fits the event best. If you spend enough time with the preparation for a workshop you audience will be amazed.
With the introduction of Miroverse you can also access many professionall designed templates for many different kinf of activities for free. It can save tons of hours during the preparation period.
What do you dislike about the product?
Without a mouse it can be confusing first.
What problems is the product solving and how is that benefiting you?
I love visual collaboration, and Miro has all the tools I need for that. Espceially with this Covid, constant homeoffice situation having such a stable, feature rich tools is a must.
I frequently use Miro for workshops with many people involved, and it is so easy to have everybody engaged.
Recommendations to others considering the product:
Spend enough time to learn the features to be able to use them smoothly. Once you have learned it, it will be an incredible experience.
Also in case you invite first-time users to your canvas for a collaborative session, help them and give them time to learn the basics first, do not rush to start the session. Not helping attendees to learn Miro can be a dealbreaker for the event.
Also take some time to check out some templates on Miroverse. Even if you do not use any of the available templates, you can get a lot of inspiration for your own work.


    Dennice Q.

A place for visual people to think

  • May 05, 2021
  • Review provided by G2

What do you like best about the product?
I like how it's easy to create 'concepts' regardless of the medium it constitutes them.
What do you dislike about the product?
I wish it reminded people to tidy up or edit down ideas. Sometimes people edit asynchronously and it just ends up looking too messy.
What problems is the product solving and how is that benefiting you?
Through the pandemic, Miro has been helping designers have a public place for files to live.
Recommendations to others considering the product:
Consider using Miro not only for work, but to visualize your personal passion projects. This is a great place to visualize a seed and no matter how often you come back to it, it helps keeps ideas fresh.


    Natália R.

A beautiful and intuitive way to co-create with co-workers

  • May 05, 2021
  • Review verified by G2

What do you like best about the product?
Miro is a straightforward and intuitive tool to use. I use it almost every day, and it's such a beautiful tool to build workflows and wireframes, have co-create sessions/workshops, gather visual references, and develop roadmaps. I love the pre-filled templates, especially the "Customer Journey Map (Timeline)", "Mindmap", "Kanban Framework" and "Product Roadmap" ones. They save you a lot of time - especially if you're not artistically gifted.
My designer teammates also love to use Miro! I love populating the abord along with my Product Designer. It replicates the feeling of writing on a whiteboard with other people (which has not happened since the beginning of the pandemic). It's an excellent tool for teams that work remotely or asynchronously.
What do you dislike about the product?
Miro can get very slow and "stucky" when you fill the board with lots of photos and heavy components. It can be tricky to share the screen in workshops and video conferences, for example.
Another downside is the cost. Miro can be very expensive if you intend to use it with your whole team. I work as a Product Manager, and only the design team (around ten people) and I have access to Miro. Even so, it's quite pricey - especially since I'm from Brazil and our local currency is significantly devalued against the dollar.
What problems is the product solving and how is that benefiting you?
As a Product Manager, I usually start my projects on a Miro board and keep adding information until it's ready to launch. It helps me to gather all the project's relevant information (doubts, hypotheses, solutions) in a single place.
I also use Confluence for documentation and Figma com wireframing.


    Financial Services

Super flexible

  • May 05, 2021
  • Review verified by G2

What do you like best about the product?
It's got loads of features that make it easy to collaborate remotely. You can change the layout, shape, dimensions according to need. The voting and timer tools are also nifty for workshops
What do you dislike about the product?
It serves a need for informal collaborative brainstorming exercises, but I wouldn't use it for formal summaries. I'd love better integration with Notion / Google Docs
What problems is the product solving and how is that benefiting you?
Flexibility, open space for brainstorming (not having to introduce structure too early), being able to collect everyone's thoughts and not just the loudest voices


    Maciej .

Great flexibility and esthetics with minor performance issues

  • May 05, 2021
  • Review verified by G2

What do you like best about the product?
Strong points are an intuitive user interface, clean and pleasant visuals, and a wide variety of templates to choose from. The timer is a welcome addition, as it helps to coordinate small group work unobtrusively. Frames allow for quick and easy management when exporting to pdf. My overall impression is very positive: things that previously required switching between dedicated tools can now be integrated into one environment.
What do you dislike about the product?
Some of my workshop participant complain about the board getting cloggy at times - as far as I can tell, this is more likely in case of larger boards and weaker internet connections.

There are also some minor interface issues: there is always someone who finds it hard to edit pre-prepared post-its (maybe switching from 'double click to edit' to 'click to edit' would help?), voting could be simpler and more intuitive. The drawing tool is adequate, but fairly barren compared to the variety offered for some apps.
What problems is the product solving and how is that benefiting you?
Miro provides an effective environment for facilitating online workshops and creative problem-solving sessions. Its main benefit for me is the ability to send people off to explore issues, brainstorm solutions etc. in smaller groups, and then seamlessly move into clustering the results of the group work. This cuts the longish and often tiring group-by- group presentation and the need to integrate various documents they've been working on.


    Mike M.

My favourite design tool. Ever.

  • May 05, 2021
  • Review verified by G2

What do you like best about the product?
MIRO is a fast, capable and easy to use.

I started using MIRO to work with a colleague on our desing projects when the pandemic started and will neve rgo back to someof my old tools. I design hardware and software usign a LOT of differnt tools but MIRO is the dynamic tool I need to collaborate and share DESIGN THINKING. It combines dynamic, collaboartive whiteboarding (and video, voice, and chat!) and comes with built in tempaltes that support a lot of fundamnetal Desing Thikign, Strategyzer, and UX technoques. It's great for presenting too. The paltform is desinged to scale for teams and has great user and account managment tools. Guests can be invited to any baord for comment dn even to edit on the Consultant plan.

You can do just about anything in MIRO. And there are lots of post-it notes.
What do you dislike about the product?
Support is generally pretty good.
Some of my boards do not save to PDF correctly due to size.
I'd love to see some more robust hyperlinking between boards and the introduction of reusable components to speed wireframing.
What problems is the product solving and how is that benefiting you?
Primairly we use MIRO to capture and communicate our THINKING.
Using boards for this has mad eit easy to work remotely with others and to get team input on projects.


    Sarah R.

The tool for almost everything

  • May 05, 2021
  • Review verified by G2

What do you like best about the product?
I like that it is a tool that is constantly evolving around the users' needs. Ready-to-use templates are a great starting point in every beginning. I also like that it foresees my needs; I often found uses or templates of things I didn't imagine and is excellent to have that! I find myself using Miro more and more oftently. I also love the fact that it doesnt have the barrier of needing a login for every user, makes it easier to share in a big scale.
What do you dislike about the product?
Not everyone is familiar with this tool, it is a barrier for some no-tech people, but I think it is growing in many different aspects. I often find myself adding some exercises so nonfamiliar users can feel more comfortable before beginning a session, which consumes the sessions' time.
What problems is the product solving and how is that benefiting you?
It is easy to build for many different possibilities/sessions. It saves me time organizing my work in different touchpoints. I am using it from the beginning of a project which helps me to plan. I use it during a project, which allows me to execute within the tool, by myself, or in collaboration with peers. And also, it helps me at the end of a project to present results and share with others the work done. It is more comfortable having all the processes in only one tool instead of having many documents and links to different repositories and platforms.
Recommendations to others considering the product:
Search all the possibilities. There is help and ideas, and templates for almost everything.


    Pansy L.

Best collaboration tool - Hands down

  • May 05, 2021
  • Review verified by G2

What do you like best about the product?
Pre-built templates - They had great templates to begin with. Once they opened up the templates for others to add their frameworks, the value became infinite.
Real-time, no lag - I've had over 20 people in a workshop with lots of elements on the board. Didn't experience any lag issues.
Infinite board - Other canvas-type tools force you to define the boards of your board, so you constantly have to make your canvas bigger, which interrupts your flow.
Licensing - Pay for licenses only for users who create boards. You can share and collaborate with people who just need to add to the one workshop you're inviting them to.
What do you dislike about the product?
Some of the templates have little quirks to them, like the storymapping tool. I wish the header would stick so as you move down the map you can still see your header. But these issues are SO minor, the value out weighs the quirks.

I also wish they had better iPad Pro drawing support. It's a bit clunky.

Tables are not that easy to use either but it's a relatively new feature.

I wish it would open my desktop app when I click a Miro link instead of opening in my browser
What problems is the product solving and how is that benefiting you?
Whiteboarding. Now that we're all remote, it's hard to run collaboration workshops. It's still much more fun and insightful using physical stickies because you can zoom out and see it all but this is as good as it gets for digital.

We've been able to run big ideation sessions with people across the org.
Recommendations to others considering the product:
Absolutely. I can't think of a better tool out there and I've tried a lot of them.


    Marketing and Advertising

Miro provides Creative Teams collaboration and content creation from ANYWHERE

  • May 05, 2021
  • Review verified by G2

What do you like best about the product?
I love seeing all my colleagues and team members in one place. Watching our tiny "cursors" interacting virtually feels almost more natural than a Zoom meeting! We can see each other pointing, gesturing, and moving around as we review each other's ideas. As a creative agency, we use Miro to develop our bar-napkin-seeds-of-an-idea into full-blown 360-degree marketing campaigns for our clients. Copywriters, art directors, producers, project managers, and digital team members can all interact in one place, and we can refer back to the whole history of the job with one high-level glance.
What do you dislike about the product?
It's splitting hairs at this point, but I wish we could somehow combine Zoom and Miro into one teleconferencing experience, as we still require both to have a collaboration session. We don't use Zoom for screen-sharing since everyone is inside the Miro board at once, but we do need it for the actual call. I would love to see Miro further develop its platform to support meetings, calls, and teleconferencing.
What problems is the product solving and how is that benefiting you?
We are solving the problems at which the pandemic has hurled our agency (along with countless others), which is the loss of the in-person collaboration experience. Whiteboarding with content strategy and customer experience teams has also been "saved" by Miro; as I can recall, in the early days of working-from-home, we attempted to use Zoom's whiteboard feature, which pales by comparison. It's also been an incredible tool for meeting with our clients and having workshops with them, whereas before the pandemic, we would be traveling for in-person sessions across the country, wherever our clients were based.


    Online Media

Awesome Collab Tool

  • May 05, 2021
  • Review verified by G2

What do you like best about the product?
The different ways of how the tool can be used meaningful. From Projectplanning, Brainstorming, Meetings & Workshops
What do you dislike about the product?
It happens that every once in a while that when working on big boards, that people tend to shift the template in different directions.
What problems is the product solving and how is that benefiting you?
In Particular due to the remote situation, we figured out how convenient it can be to work with Miro and use it as a tool to optimize workflows