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Miro

Miro | 1

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External reviews

7,578 reviews
from G2

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    Design

Miro has revolutionised our remote working experience while still allowing for team collaboration

  • April 22, 2021
  • Review provided by G2

What do you like best about the product?
The addons like Google Drive and Adobe XD
What do you dislike about the product?
Board is slow to load sometimes. can't load videos
What problems is the product solving and how is that benefiting you?
Miro is helping with our systems pathways and allowing for easy feedback on iterations. It's also a one-stop-shop for anyone to see what is happening in a project.
Recommendations to others considering the product:
Get it, it can be used for anything, wireframing, brainstorming, collaboration.


    Chen O.

impressive on every step of the way

  • April 22, 2021
  • Review verified by G2

What do you like best about the product?
its a very dynamic and creative canvas you can utilize for practicaly anything.
there is a huge plethora of templates and examples that makes it very easy to use.
its clear Miro are customer focused from their releases of new and relevant features.
What do you dislike about the product?
mobile app can be a bit clunky on realy heavy boards but its rather rair.
licence and viewers is a bit cumbersome.
What problems is the product solving and how is that benefiting you?
we are using it for Product research and brainstorming mainly.
in addition, WFH became that much simpler when everyone can work on the same board simultaniusly.
Recommendations to others considering the product:
the "freemium" version allows all features without time limitation (limited boards).


    Education Management

Great all around project planning tool!

  • April 22, 2021
  • Review verified by G2

What do you like best about the product?
The premade templates are helpful when first getting started, but honestly the fully customizable and arrow linking different parts of the board together to show relationship has proven time and time again as an invaluable asset. It also has desktop apps available if you are one of us that don't like working with 100 browser tabs open as part of your workday.

The search tool makes it easy to find text within a board and takes you to that element. The interface is a quick learn; however, it still provides some extra benefit over time as you become more experienced with the many ways to customize and organize a board.
What do you dislike about the product?
I've used a board as a long-term planning tool, and I've noticed that as the content grows, it starts to lag a bit on the first load. This isn't terrible and is expected on any large data project, but it makes selecting an element impossible until the load catches up, which can be a bit frustrating if you need to edit a single value quickly.

Also, at the time of this writing, if one user opens up a card, the other users on the board can't open it and view it simultaneously. That means you'll have to use another video conferencing tool in conjunction if you need all the participants to see the card and interact with the board at the same time.
What problems is the product solving and how is that benefiting you?
I think most users use it as a short-term planning tool to help out with meetings, but honestly it's great for keeping track of large projects that don't fit into typical planning formats. (Like lists.)


    David J.

Great white boarding tool for remote collaboration

  • April 22, 2021
  • Review verified by G2

What do you like best about the product?
The ability to quickly visualize ideas through various ways (post-it notes, quick drawings, wireframing). This helps us create quick designs that further discussions. As we all are remote at this time, this is critical since we all can't stand next to a whiteboard. once we have an alignment in the team, we can use the same quick visuals to validate our ideas with customers.
What do you dislike about the product?
It has a lot of features, and I am just not aware of all the great features. As I was looking to find what I dislike, I noticed another feature I would benefit from using. Another potential problem (but I don't think that is Miro), is the single sign-on we have. any new user has to go through our IT team before they can start contributing. This causes issues if someone forgot to go through that step before a workshop.
What problems is the product solving and how is that benefiting you?
I am primarily using it for design definition work and aligning designers, product management, and engineering on the direction the design should take. By making it visual, we all can make sure we have a common understanding of what we think should be built and, easily address any differences in opinions. We also use those "crappy" designs to validate with customers we are on the right track before even starting to do any more detailed design.
Recommendations to others considering the product:
I have used a few other whiteboard collaboration tools, but none of them have measured up to what Miro delivers.
Give Miro a try, it is very intuitive to get started with and also supports many different needs.


    Adib Z.

Miro as the idea facilitator

  • April 22, 2021
  • Review verified by G2

What do you like best about the product?
The ability to collaborate digitally has always been a joy of an experience. Miro however, elevates this further with its support for multi-product per user to enable discussions across the domains of writing and drawing.
What do you dislike about the product?
A comment from existing non-Miro-user collaborators -- the idea that Miro is still a digital tool warrants a negative assumption for the on boarding process. They usually regret that initial narrative though!
What problems is the product solving and how is that benefiting you?
Usage of Miro across personal and practice work. The opportunity to have a limitless canvas is amazing. Collaborating digitally with sketching as a primary communication tool has been amazing.


    Dennis S.

Miro gets the little things AND the big things right. Hands down the best!

  • April 22, 2021
  • Review verified by G2

What do you like best about the product?
As a facilitator, designing and setting up collaboration spaces for even the most complex working sessions is so much easier than MURAL. Objects snap more intuitively, grouping and arranging sticky notes is 10x faster and less cumbersome, text can be bulleted, and frames (or entire boards) can be immediately exported and downloaded (MURAL takes longer and sends an email vs. downloading directly in browser. Tech support is amazing, responsive, and super timely. The user experience is, by all accounts from my workshop participants, engaging, easy to learn, and fun. I have used both MURAL and Miro for over a year now, and Miro is hands-down my favorite.
What do you dislike about the product?
My only complaint about Miro is their in-line voting capability. It is clunkier than MURAL and very slow (I have to find some witty patter to keep people from disengaging while Miro is tabulating results.
What problems is the product solving and how is that benefiting you?
An entire facilitation business--around 50 workshops a year--moved from Face-to-Face (flipcharts, post-its, whiteboards, etc.) to virtual thanks entirely to Miro. People love the experience and always comment at the end of workshops how they can't believe how quickly the time passed and how engaged everyone was until the very end. This tool literally saved my business from the jaws of a global pandemic.


    Ankur J.

The Perfect Tool for Collaboration

  • April 22, 2021
  • Review verified by G2

What do you like best about the product?
Miro has many great features:
- it's simple to get started - you have an infinite canvas. But they have many templates to help you get started - from sprint retros, to project planning, even design sprints!
- New features are constantly being added: a countdown timer, when you want to give team members time to fill out sticky notes
- it's got a cool voting feature to vote on people's stickies
- it's easy to share - people don't need an account
- For UX Designers: it's excellent for creating affinity diagrams. I'm not sure I'll go back to doing affinity diagrams on the wall after this!
What do you dislike about the product?
Honestly, I can't think of anything. The tool is constantly being improved with new features, quick, fast, and easy to use.
What problems is the product solving and how is that benefiting you?
- It helps to visualize problems in a space that is not an Office doc (like Excel sheets)
-- as a result of it being visual, it lends itself to collaboration and solid work. A meeting with Miro is one where you're working towards something.
- We've done design sprints in Miro
- We've created affinity diagrams in Miro
- We do our sprint retros in Miro
- We make roadmaps in Miro
- We do PIE (priority, impact, effort) charts in Miro
- - At one point we even used it for an activity at an online conference, and we had a dozen people filling out boards with stickies, and all were new to using Miro


    Filiz K.

Team collaboration at its digital best for product designers, UX and project delivery.

  • April 21, 2021
  • Review verified by G2

What do you like best about the product?
Miro makes it super easy for teams to work together remotely and collaborate on almost anything. Workshops are a breeze, even with people located all over the place. It is really team collaboration at its digital best for product designers, UX and project delivery. I would highly recommend this for any teams working on solving problems, gathering ideas or developing designs for end users.

One of the best aspects is the ability to have guest editors access and use the boards by simply sharing a link.
What do you dislike about the product?
Licencing and team admin menus could be a little better designed. Sometimes it's hard to tell who has what level of access. Also, it would be great to be able to assign licences on and off to team members who may have ad hoc uses for them.

The only downside I can see at the moment is that we don't have an enterprise library of boards that could be accessed. Other than that, there is not much that I dislike about Miro.

One of the things I dislike is that it can be a bit confusing for new users or guests in boards to navigate the boards. Having a quick tutorial for guest users would be really helpful.
What problems is the product solving and how is that benefiting you?
Design of customer journeys, ideation, service design. We can harness lots of ideas from many individuals quickly and easily. The templates are so easy to use and really make it a breeze to set up boards quickly for successful workshops. The guidance notes that come with the templates and explanations on the methodology is really helpful. I have learned a lot about applying different methodologies to problems we are trying to solve.
Recommendations to others considering the product:
Use the templates as much as possible. They are really simple to use and make it super fast to set up new boards for collaboration.


    Cristian Z.

Light, hands-on, easy,

  • April 21, 2021
  • Review verified by G2

What do you like best about the product?
Good tool for team collaboration, light and very fast.
What do you dislike about the product?
I see some people with difficulty using it, they create objects without the intention, but over time people get used to it
What problems is the product solving and how is that benefiting you?
Aproximação dos times, criação de em conjunto de trabalhos, produtos, ideias, plataforma para discutir e tornar visual as ideias


    Management Consulting

"Miro is like art for my business creativity"

  • April 21, 2021
  • Review verified by G2

What do you like best about the product?
It has been fantastic this past year for conducting high stakes “interactive” workshops that feel designed, in lieu of in-person workshops. The wide canvas allows you to creatively lay out content in any direction. The title of my review actually comes from a reply from @AssistanceHQ on a recent Twitter thread on great enterprise software UX.
What do you dislike about the product?
It's jarring to jump or zoom when presenting to others (kind of nauseating too). Setting up presentation mode is too burdensome, having to drag boards into the right order (prefer Figma approach where you can link up animations free style). Wish there was also a better, lightweight version (fewer bells and whistles) to share Miro boards with new, non logged in users when facilitating larger workshops with people who otherwise feel overwhelmed by all the features.
What problems is the product solving and how is that benefiting you?
Solved a lot of problems around visual, unstructured conversations with my team during Work From Pandemic mode. Also helps create a visual artifact of your work to be able to go back and remember the chain of decision making.
Recommendations to others considering the product:
Great, reasonably priced choice for small teams. Easy to set up different project spaces for different clients when working in a consulting capacity.